Question 1

Predetermined time standards are derived from:

Accepted Answer

A)  judgmental methods. 
B)  research of basic motions. 
C)  allowance factors multiplied by standard times. 
D)  standard allowance proportions. 
E)  recalibration of standard times. 
A)  judgmental methods. 
B)  research of basic motions. 
C)  allowance factors multiplied by standard times. 
D)  standard allowance proportions. 
E)  recalibration of standard times. B

Question 2

What is the probability that the true proportion of time spent mowing is exactly equal to the sample proportion?

Accepted Answer

A)  0 
B)  .1 
C)  .2 
D)  .5 
E)  1 
A)  0 
B)  .1 
C)  .2 
D)  .5 
E)  1 A

Question 3

How many observations should be made if he wants to be 95.44 percent confident that the maximum error in the observed time is one second? The standard deviation of task times is 5 seconds.

Accepted Answer

A)  5 
B)  10 
C)  25 
D)  100 
E)  121 
A)  5 
B)  10 
C)  25 
D)  100 
E)  121 D

Question 4

The role of labour unions typically does not involve issues of work/job design,focusing instead on compensation issues.

Accepted Answer

A) True 
 B)False

Question 5

Work measurement concentrates on how long it takes to complete a job.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is not an advantage of work sampling compared to stopwatch time study?

Accepted Answer

A)  There is little or no disruption of work. 
B)  It is less susceptible to short-term fluctuations. 
C)  Workers are less resentful. 
D)  It is less costly and less time-consuming. 
E)  It is better suited for short, repetitive tasks. 
A)  There is little or no disruption of work. 
B)  It is less susceptible to short-term fluctuations. 
C)  Workers are less resentful. 
D)  It is less costly and less time-consuming. 
E)  It is better suited for short, repetitive tasks.

Question 7

What is the normal time (NT)for this task if the employee worked at a twenty percent faster pace than is average?

Accepted Answer

A)  4 seconds 
B)  16.7 seconds 
C)  20 seconds 
D)  24 seconds 
E)  100 seconds 
A)  4 seconds 
B)  16.7 seconds 
C)  20 seconds 
D)  24 seconds 
E)  100 seconds

Question 8

A work sampling study is needed that will estimate the percentage of time a postal clerk spends selling stamps as opposed to other duties.Determine the necessary sample size to estimate that proportion with a confidence of 99.74 percent to within 3 percent,for these cases:
(i)No information is currently available concerning that proportion.
(ii)The proportion is probably no more than 15 percent.

Accepted Answer

n = (z/a)² [p(1 - p)]
(i)assum

Question 9

A job had an observed time of 5 minutes,a performance rating of 0.80,and an allowance proportion of 10 percent of job time.Twenty-five cycles were timed.Normal time for the job in minutes is:

Accepted Answer

A)  3.6 
B)  4.0 
C)  4.4 
D)  4.5 
E)  none of these. 
A)  3.6 
B)  4.0 
C)  4.4 
D)  4.5 
E)  none of these.

Question 10

A technique for estimating the proportion of time a worker spends on various activities is:

Accepted Answer

A)  stopwatch time study. 
B)  standard (historical) time. 
C)  simultaneous motion study. 
D)  predetermined (published) time standard. 
E)  work sampling. 
A)  stopwatch time study. 
B)  standard (historical) time. 
C)  simultaneous motion study. 
D)  predetermined (published) time standard. 
E)  work sampling.

Question 11

-If the person observed worked at a pace that is 80 percent of normal,what should be the normal time for this task?

Accepted Answer

The answer of  
-If the person observed worked at...

Question 12

Work/job design involves all EXCEPT which of the following?

Accepted Answer

A)  Work measurement 
B)  Job design 
C)  Compensation 
D)  Process analysis 
E)  All of the choices are involved 
A)  Work measurement 
B)  Job design 
C)  Compensation 
D)  Process analysis 
E)  All of the choices are involved

Question 13

Amendments to the Canadian Labour Code in 1978 added all the following rights EXCEPT:

Accepted Answer

A)  to refuse dangerous work. 
B)  to participate in improving safety and health problems. 
C)  annual increases in wages linked to the cost of living 
D)  to know about hazards in the workplace. 
A)  to refuse dangerous work. 
B)  to participate in improving safety and health problems. 
C)  annual increases in wages linked to the cost of living 
D)  to know about hazards in the workplace.

Question 14

Which of the following is not true about illumination?

Accepted Answer

A)  The more detailed the work, the higher the level required. 
B)  The amount of glare and contrast are important considerations. 
C)  High levels are preferable for all types of work. 
D)  Natural daylight has both economic and psychological benefits. 
E)  All of the choices are true. 
A)  The more detailed the work, the higher the level required. 
B)  The amount of glare and contrast are important considerations. 
C)  High levels are preferable for all types of work. 
D)  Natural daylight has both economic and psychological benefits. 
E)  All of the choices are true.

Question 15

How many observations should be made if the analyst wants to be 99.74 percent confident that the maximum error in the observed time is two seconds? Assume that the standard deviation of task times is 4 seconds.

Accepted Answer

A)  5 
B)  6 
C)  25 
D)  36 
E)  49 
A)  5 
B)  6 
C)  25 
D)  36 
E)  49

Question 16

Working conditions,such as noise and safety,are important aspects of work system design.

Accepted Answer

A) True 
 B)False

Question 17

Frank and Lillian Gilbreth's primary contribution to the design of work systems involved the development of motion study techniques.

Accepted Answer

A) True 
 B)False

Question 18

What is the standard time (ST)for this task if the employee worked at a fifty percent faster pace than the average,and an allowance of twenty percent of job time is used?

Accepted Answer

A)  90 seconds 
B)  99 seconds 
C)  100 seconds 
D)  162 seconds 
E)  150 seconds 
A)  90 seconds 
B)  99 seconds 
C)  100 seconds 
D)  162 seconds 
E)  150 seconds

Question 19

More strenuous work typically leads to a wider comfort band for temperature.

Accepted Answer

A) True 
 B)False

Question 20

In a stopwatch time study,the number of cycles that must be timed is a function of:

Accepted Answer

A)  the variability of observed times. 
B)  the desired accuracy for the estimated job time. 
C)  the desired level of confidence for the estimated job time. 
D)  all of the choices. 
E)  none of the choices. 
A)  the variability of observed times. 
B)  the desired accuracy for the estimated job time. 
C)  the desired level of confidence for the estimated job time. 
D)  all of the choices. 
E)  none of the choices.

Exam 7: A: Design of Work Systems

Predetermined time standards are derived from:

What is the probability that the true proportion of time spent mowing is exactly equal to the sample proportion?

How many observations should be made if he wants to be 95.44 percent confident that the maximum error in the observed time is one second? The standard deviation of task times is 5 seconds.

The role of labour unions typically does not involve issues of work/job design,focusing instead on compensation issues.

Work measurement concentrates on how long it takes to complete a job.

Which of the following is not an advantage of work sampling compared to stopwatch time study?

What is the normal time (NT)for this task if the employee worked at a twenty percent faster pace than is average?

A job had an observed time of 5 minutes,a performance rating of 0.80,and an allowance proportion of 10 percent of job time.Twenty-five cycles were timed.Normal time for the job in minutes is:

A technique for estimating the proportion of time a worker spends on various activities is:

-If the person observed worked at a pace that is 80 percent of normal,what should be the normal time for this task?

Work/job design involves all EXCEPT which of the following?

Amendments to the Canadian Labour Code in 1978 added all the following rights EXCEPT:

Which of the following is not true about illumination?

How many observations should be made if the analyst wants to be 99.74 percent confident that the maximum error in the observed time is two seconds? Assume that the standard deviation of task times is 4 seconds.

Working conditions,such as noise and safety,are important aspects of work system design.

Frank and Lillian Gilbreth's primary contribution to the design of work systems involved the development of motion study techniques.

What is the standard time (ST)for this task if the employee worked at a fifty percent faster pace than the average,and an allowance of twenty percent of job time is used?

More strenuous work typically leads to a wider comfort band for temperature.

In a stopwatch time study,the number of cycles that must be timed is a function of:

Introduction to Operations Management

Competitiveness, Strategic Planning, and Productivity

Demand Forecasting

A: Product Design

B: Product Design

A: Strategic Capacity Planning

B: Strategic Capacity Planning

A: Process Design and Facility Layout

B: Process Design and Facility Layout

B: Design of Work Systems

A: Location Planning and Analysis

B: Location Planning and Analysis

Management of Quality

A: Statistical Quality Control

B: Statistical Quality Control

Supply Chain Management

Inventory Management

Aggregate Operations Planning

Material Requirements Planning and Enterprise Resource Planning

A: Just-In-Time and Lean Production

B: Just-In-Time and Lean Production

Job and Staff Scheduling

Project Management

A: Waiting-Line Analysis

B: Waiting-Line Analysis

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