Exam 2: Decisions and Processes: Value Driven Business

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Which of the below represent the four main DSS analysis techniques outlined in the chapter?

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Which term is used to describe the ease with which people perform transactions and/or find information?

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______________ systems are computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems.

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_________ focuses on the extent to which an organization is using its resources in an optimal way.

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What type of process includes order processing,customer service processing,sales processing,customer billing processing,and order shipping processing?

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How does a DSS typically differ from an EIS?

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Executive information systems are starting to take advantage of ______________ intelligence to support strategic decision making,by stimulating human thinking and behavior.

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Which of the below would create transactional information?

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Which of the below represents the three different levels of a company pyramid from the top to the bottom?

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Which of the following offers an example of an intelligent agent that uses a multi-agent system?

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Virtual reality is the viewing of the physical world with computer-generated layers of information added to it.

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The construction of a new city subway station and the processing of monthly payroll are both considered types of projects as defined in your text.

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Mutation is a mathematical method of handling imprecise or subjective information.

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CSFs and KPIs are two core metrics used to evaluate results and measure the progress of a project for a business.Which of the below represents the acronyms for CSF and KPI?

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Sensitivity analysis,what-if analysis,optimization analysis,and market basket analysis are the common DSS analysis techniques.

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______________ is a process of continuously measuring system results,comparing those results to optimal system performance,and identifying steps and procedures to improve system performance.

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A swim lane layout arranges the steps of a business process into a circle with pictures showing the process flows.

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A decision support system models __________ to support managers and business professionals during the decision-making process.

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Augmented reality is the viewing of the physical world with computer-generated layers of information added to it.

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When evaluating the six-step decision making process,what occurs during the solution implementation step?

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