Question 1

Which of the below is an example of a critical success factor?

Accepted Answer

A) Increase customer satisfaction 
B) Number of new customers 
C) Number of new products 
D) Percentage of employee turnover 
A) Increase customer satisfaction 
B) Number of new customers 
C) Number of new products 
D) Percentage of employee turnover

Question 2

Which of the below represents the four main steps in the business process reengineering?

Accepted Answer

A) Set project problem,study competition,create new products,and implement solution 
B) Set project scope,study competition,create new products,and implement solution 
C) Set project scope,study competition,create new processes,and implement solution 
D) Study competition,set project scope,create new processes,and implement solutions 
A) Set project problem,study competition,create new products,and implement solution 
B) Set project scope,study competition,create new products,and implement solution 
C) Set project scope,study competition,create new processes,and implement solution 
D) Study competition,set project scope,create new processes,and implement solutions

Question 3

Which of the below statements is accurate?

Accepted Answer

A) Key performance indicators can have no more than four critical success factors 
B) Critical success factors can have no more than four key performance indicators 
C) Key performance indicators can have several critical success factors 
D) Critical success factors can have several key performance indicators 
A) Key performance indicators can have no more than four critical success factors 
B) Critical success factors can have no more than four key performance indicators 
C) Key performance indicators can have several critical success factors 
D) Critical success factors can have several key performance indicators

Question 4

What can a manager use a model to do?

Accepted Answer

A) Calculate risk 
B) Change variables 
C) Understand uncertainty 
D) All of the above 
A) Calculate risk 
B) Change variables 
C) Understand uncertainty 
D) All of the above

Question 5

At Microsoft's headquarters,to eliminate congestion and save on other business expenses the company offered employees the option to work virtually from home.

Accepted Answer

A) True 
 B)False

Question 6

At Microsoft's headquarters in Washington they have implemented a __________ workforce to help alleviate congestion,save on real estate,and potentially increase worker production.

Accepted Answer

The answer of At Microsoft's headquarters in Washington they have...

Question 7

What is a common tool that is used to support visualizations and tracks KPIs and CSFs by compiling information from multiple sources?

Accepted Answer

A) Models 
B) Digital dashboards 
C) Neural networks 
D) Verified graphs 
A) Models 
B) Digital dashboards 
C) Neural networks 
D) Verified graphs

Question 8

Mutation is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure)of the outcome.

Accepted Answer

A) True 
 B)False

Question 9

According to Peter Drucker,what are managers who do the right things addressing?

Accepted Answer

A) Efficiency 
B) Effectiveness 
C) Both efficiency and effectiveness 
D) Customer satisfaction only 
A) Efficiency 
B) Effectiveness 
C) Both efficiency and effectiveness 
D) Customer satisfaction only

Question 10

A business process patent is a patent that protects a specific set of procedures for conducting a particular business activity.

Accepted Answer

A) True 
 B)False

Question 11

Virtual reality is a computer-simulated environment that can be a simulation of the real world or an imaginary world.

Accepted Answer

A) True 
 B)False

Question 12

What occurs in situations in which a few established processes help to evaluate potential solutions,but not enough to lead to a definite recommended decision?

Accepted Answer

A) Analytics 
B) Structured decisions 
C) Unstructured decisions 
D) Semistructured decisions 
A) Analytics 
B) Structured decisions 
C) Unstructured decisions 
D) Semistructured decisions

Question 13

The ______________ level,of a business structure,is where employees develop,control,and maintain core business activities required to run the day-to-day activities.

Accepted Answer

The answer of The ______________ level,of a business structure,is where...

Question 14

Most business processes are cross-functional or cross-departmental processes that span the entire organization.Which of the below does not represent a cross-functional business process?

Accepted Answer

A) Order-to-delivery process 
B) Loan processing 
C) Taking a product from concept to market 
D) Processing payroll 
A) Order-to-delivery process 
B) Loan processing 
C) Taking a product from concept to market 
D) Processing payroll

Question 15

Which of the below represents business processes you would find in the human resources department?

Accepted Answer

A) Hiring employees 
B) Enrolling employees in benefit plans 
C) Tracking vacation and sick time 
D) All of the above 
A) Hiring employees 
B) Enrolling employees in benefit plans 
C) Tracking vacation and sick time 
D) All of the above

Question 16

Executives of a company deal less with details of the operational activities and deal more with the higher meaningful aggregations of information or "coarser" information.What refers to the level of detail in the model?

Accepted Answer

A) Drill-down 
B) Visualization 
C) Granularity 
D) Consolidation 
A) Drill-down 
B) Visualization 
C) Granularity 
D) Consolidation

Question 17

What are the three primary types of management information systems available to support decision making across the company levels?

Accepted Answer

A) Transaction Processing Systems,Decision Support Systems,Executive Information Systems 
B) Analytical Information,Decision Support Systems,Executive Information Systems 
C) Transaction Processing Systems,Drill-Down Systems,Expert Systems 
D) What-If Analysis,Sensitivity Analysis,Goal-Seeking Analysis 
A) Transaction Processing Systems,Decision Support Systems,Executive Information Systems 
B) Analytical Information,Decision Support Systems,Executive Information Systems 
C) Transaction Processing Systems,Drill-Down Systems,Expert Systems 
D) What-If Analysis,Sensitivity Analysis,Goal-Seeking Analysis

Question 18

Review the below list of key terms and determine which one typically occurs during strategic business process improvement.

Accepted Answer

A) Automation 
B) Streamlining 
C) Reengineering 
D) Improvement 
A) Automation 
B) Streamlining 
C) Reengineering 
D) Improvement

Question 19

Which of the below is correct in terms of granularity?

Accepted Answer

A) Refers to the level of detail in the model 
B) The greater the granularity the deeper the level of detail of the data 
C) The greater the granularity the deeper the level of fineness of the data 
D) All of the above 
A) Refers to the level of detail in the model 
B) The greater the granularity the deeper the level of detail of the data 
C) The greater the granularity the deeper the level of fineness of the data 
D) All of the above

Question 20

Key performance indicators can focus on external and internal measurements.

Accepted Answer

A) True 
 B)False

Which of the below is an example of a critical success factor?

Which of the below represents the four main steps in the business process reengineering?

Which of the below statements is accurate?

What can a manager use a model to do?

At Microsoft's headquarters,to eliminate congestion and save on other business expenses the company offered employees the option to work virtually from home.

At Microsoft's headquarters in Washington they have implemented a __________ workforce to help alleviate congestion,save on real estate,and potentially increase worker production.

What is a common tool that is used to support visualizations and tracks KPIs and CSFs by compiling information from multiple sources?

Mutation is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure)of the outcome.

According to Peter Drucker,what are managers who do the right things addressing?

A business process patent is a patent that protects a specific set of procedures for conducting a particular business activity.

Virtual reality is a computer-simulated environment that can be a simulation of the real world or an imaginary world.

What occurs in situations in which a few established processes help to evaluate potential solutions,but not enough to lead to a definite recommended decision?

The ______________ level,of a business structure,is where employees develop,control,and maintain core business activities required to run the day-to-day activities.

Most business processes are cross-functional or cross-departmental processes that span the entire organization.Which of the below does not represent a cross-functional business process?

Which of the below represents business processes you would find in the human resources department?

Executives of a company deal less with details of the operational activities and deal more with the higher meaningful aggregations of information or "coarser" information.What refers to the level of detail in the model?

What are the three primary types of management information systems available to support decision making across the company levels?

Review the below list of key terms and determine which one typically occurs during strategic business process improvement.

Which of the below is correct in terms of granularity?

Key performance indicators can focus on external and internal measurements.

Management Information Systems: Business Driven MIS

Ebusiness: Electronic Business Value

Ethics and Information Security: Mis Business Concerns

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporate Responsibility

Hardware and Software Basics

Networks and Telecommunications

Designing Databases

Filters

Exam 2: Decisions and Processes: Value Driven Business

Which of the below is an example of a critical success factor?

Which of the below represents the four main steps in the business process reengineering?

Which of the below statements is accurate?

What can a manager use a model to do?

At Microsoft's headquarters,to eliminate congestion and save on other business expenses the company offered employees the option to work virtually from home.

At Microsoft's headquarters in Washington they have implemented a __________ workforce to help alleviate congestion,save on real estate,and potentially increase worker production.

What is a common tool that is used to support visualizations and tracks KPIs and CSFs by compiling information from multiple sources?

Mutation is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure)of the outcome.

According to Peter Drucker,what are managers who do the right things addressing?

A business process patent is a patent that protects a specific set of procedures for conducting a particular business activity.

Virtual reality is a computer-simulated environment that can be a simulation of the real world or an imaginary world.

What occurs in situations in which a few established processes help to evaluate potential solutions,but not enough to lead to a definite recommended decision?

The ______________ level,of a business structure,is where employees develop,control,and maintain core business activities required to run the day-to-day activities.

Most business processes are cross-functional or cross-departmental processes that span the entire organization.Which of the below does not represent a cross-functional business process?

Which of the below represents business processes you would find in the human resources department?

Executives of a company deal less with details of the operational activities and deal more with the higher meaningful aggregations of information or "coarser" information.What refers to the level of detail in the model?

What are the three primary types of management information systems available to support decision making across the company levels?

Review the below list of key terms and determine which one typically occurs during strategic business process improvement.

Which of the below is correct in terms of granularity?

Key performance indicators can focus on external and internal measurements.

Management Information Systems: Business Driven MIS

Ebusiness: Electronic Business Value

Ethics and Information Security: Mis Business Concerns

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporate Responsibility

Hardware and Software Basics

Networks and Telecommunications

Designing Databases

Filters