Question 1

What is the process of computerizing manual tasks,making them more efficient and effective and dramatically lowering operational costs?

Accepted Answer

A) Workflow 
B) Swim lane 
C) Automation 
D) Streamlining 
A) Workflow 
B) Swim lane 
C) Automation 
D) Streamlining

Question 2

Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics.

Accepted Answer

Decision-making skills are essential for

Question 3

Which industry has been relying on neural network technology for over two decades?

Accepted Answer

A) Food service 
B) Hotels 
C) Finance 
D) Healthcare 
A) Food service 
B) Hotels 
C) Finance 
D) Healthcare

Question 4

Several factors can accelerate the need for a company to make business improvement processes.What is the most prevalent factor?

Accepted Answer

A) Market shifts 
B) Technology 
C) Discoveries 
D) Bottlenecking 
A) Market shifts 
B) Technology 
C) Discoveries 
D) Bottlenecking

Question 5

Operational decisions are considered structured decisions.

Accepted Answer

A) True 
 B)False

Question 6

update existing information to reflect the new information?

Accepted Answer

A) OLTP 
B) OLAP 
C) TPS 
D) DSS 
A) OLTP 
B) OLAP 
C) TPS 
D) DSS

Question 7

Efficiency MIS metrics focus on the extent to which a firm is using its resources in an optimal way,while effectiveness MIS metrics focus on _________.

Accepted Answer

A) Understanding how successful a firm is at achieving its goals and objectives 
B) Analyzing if a firm is doing the right things 
C) Setting the right goals and ensuring they are accomplished 
D) All of the above 
A) Understanding how successful a firm is at achieving its goals and objectives 
B) Analyzing if a firm is doing the right things 
C) Setting the right goals and ensuring they are accomplished 
D) All of the above

Question 8

What refers to the level of detail in the model or the decision-making process?

Accepted Answer

A) Granularity 
B) Visualization 
C) Digital Dashboard 
D) All of the above 
A) Granularity 
B) Visualization 
C) Digital Dashboard 
D) All of the above

Question 9

Which of the below represents the structure of a typical organization?

Accepted Answer

A) Flat line 
B) Pyramid 
C) Circle 
D) Cube 
A) Flat line 
B) Pyramid 
C) Circle 
D) Cube

Question 10

Source documents are the original transaction records.

Accepted Answer

A) True 
 B)False

Question 11

A ____________ is a simplified representation or abstraction of reality.

Accepted Answer

The answer of A ____________ is a simplified representation or...

Question 12

When viewing systems thinking,source documents are the original transaction records.What would the source documents for a medical doctor's payroll system include?

Accepted Answer

A) Employee time sheets 
B) Employee benefit reports 
C) Employee wage rates 
D) All of the above 
A) Employee time sheets 
B) Employee benefit reports 
C) Employee wage rates 
D) All of the above

Question 13

What types of metrics measure customer satisfaction?

Accepted Answer

A) Efficiency MIS metrics 
B) Effectiveness MIS metrics 
C) Both efficiency and effectiveness MIS metrics 
D) Both ROI and market share 
A) Efficiency MIS metrics 
B) Effectiveness MIS metrics 
C) Both efficiency and effectiveness MIS metrics 
D) Both ROI and market share

Question 14

What occurs when a task or activity is unnecessarily repeated?

Accepted Answer

A) Bottlenecks 
B) Redundancy 
C) Automation 
D) Streamlining 
A) Bottlenecks 
B) Redundancy 
C) Automation 
D) Streamlining

Question 15

What is drill-down capability?

Accepted Answer

A) Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information 
B) The ability to look at information from different perspectives 
C) Enables users to get details,and details of details,of information 
D) Finds the inputs necessary to achieve a goal such as a desired level of output 
A) Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information 
B) The ability to look at information from different perspectives 
C) Enables users to get details,and details of details,of information 
D) Finds the inputs necessary to achieve a goal such as a desired level of output

Question 16

When considering the 5-steps of the order-to-delivery business process,creating campaigns and checking inventory are included in which of the following?

Accepted Answer

A) Step 4 - Sales 
B) Step 1 - Marketing 
C) Step 3 - Operations management 
D) Step 2 - Customer service 
A) Step 4 - Sales 
B) Step 1 - Marketing 
C) Step 3 - Operations management 
D) Step 2 - Customer service

Question 17

Describe business process management and its value to an organization.

Accepted Answer

Business process management (BPM)systems

Question 18

Business process reengineering is the analysis and redesign of workflow within and between enterprises.

Accepted Answer

A) True 
 B)False

Question 19

What models information and provides assistance in evaluating and choosing among different courses of action?

Accepted Answer

A) OLTP 
B) OLAP 
C) TPS 
D) DSS 
A) OLTP 
B) OLAP 
C) TPS 
D) DSS

Question 20

______________ is the amount of information that can travel through a system at any point in time.

Accepted Answer

The answer of ______________ is the amount of information that...

What is the process of computerizing manual tasks,making them more efficient and effective and dramatically lowering operational costs?

Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics.

Which industry has been relying on neural network technology for over two decades?

Several factors can accelerate the need for a company to make business improvement processes.What is the most prevalent factor?

Operational decisions are considered structured decisions.

update existing information to reflect the new information?

Efficiency MIS metrics focus on the extent to which a firm is using its resources in an optimal way,while effectiveness MIS metrics focus on _________.

What refers to the level of detail in the model or the decision-making process?

Which of the below represents the structure of a typical organization?

Source documents are the original transaction records.

A ____________ is a simplified representation or abstraction of reality.

When viewing systems thinking,source documents are the original transaction records.What would the source documents for a medical doctor's payroll system include?

What types of metrics measure customer satisfaction?

What occurs when a task or activity is unnecessarily repeated?

What is drill-down capability?

When considering the 5-steps of the order-to-delivery business process,creating campaigns and checking inventory are included in which of the following?

Describe business process management and its value to an organization.

Business process reengineering is the analysis and redesign of workflow within and between enterprises.

What models information and provides assistance in evaluating and choosing among different courses of action?

______________ is the amount of information that can travel through a system at any point in time.

Management Information Systems: Business Driven MIS

Ebusiness: Electronic Business Value

Ethics and Information Security: Mis Business Concerns

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporate Responsibility

Hardware and Software Basics

Networks and Telecommunications

Designing Databases

Filters

Exam 2: Decisions and Processes: Value Driven Business

What is the process of computerizing manual tasks,making them more efficient and effective and dramatically lowering operational costs?

Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics.

Which industry has been relying on neural network technology for over two decades?

Several factors can accelerate the need for a company to make business improvement processes.What is the most prevalent factor?

Operational decisions are considered structured decisions.

update existing information to reflect the new information?

Efficiency MIS metrics focus on the extent to which a firm is using its resources in an optimal way,while effectiveness MIS metrics focus on _________.

What refers to the level of detail in the model or the decision-making process?

Which of the below represents the structure of a typical organization?

Source documents are the original transaction records.

A ____________ is a simplified representation or abstraction of reality.

When viewing systems thinking,source documents are the original transaction records.What would the source documents for a medical doctor's payroll system include?

What types of metrics measure customer satisfaction?

What occurs when a task or activity is unnecessarily repeated?

What is drill-down capability?

When considering the 5-steps of the order-to-delivery business process,creating campaigns and checking inventory are included in which of the following?

Describe business process management and its value to an organization.

Business process reengineering is the analysis and redesign of workflow within and between enterprises.

What models information and provides assistance in evaluating and choosing among different courses of action?

______________ is the amount of information that can travel through a system at any point in time.

Management Information Systems: Business Driven MIS

Ebusiness: Electronic Business Value

Ethics and Information Security: Mis Business Concerns

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporate Responsibility

Hardware and Software Basics

Networks and Telecommunications

Designing Databases

Filters