Exam 2: Decisions and Processes: Value Driven Business

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Benchmarks are baseline values the system seeks to attain.

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__________ focuses on how well an organization is achieving its goals and objectives.

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Which of the following are the four common types of effectiveness MIS metrics?

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What is a system that uses computerized advisory programs to imitate the reasoning processes of experts in solving difficult problems?

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Analytics is the science of fact-based decision making.

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Streamlining information encompasses all of the information contained within a single business process or unit of work,and its primary purpose is to support the performing of daily operational or structured decisions.

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What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?

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Describe artificial intelligence,and identify its five main types.

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____________ MIS metrics measure the impact MIS has on business processes and activities including customer satisfaction and customer conversion rates.

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The manipulation of information to create business intelligence in support of strategic decision making is referred to as OLTP or online transaction processing.

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Demonstrate the value of business process modeling,and compare As-Is and To-Be models.

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A model is a simplified representation or abstraction of reality.

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What is the viewing of the physical world with computer-generated layers of information added to it?

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_____________ systems are various commercial applications of artificial intelligence.

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Which of the following would efficiency MIS metrics measure?

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Which of the following tracks the number of customers an organization touches for the first time and persuades to purchase its products or services?

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At the strategic decision-making level employees develop,control,and maintain core business activities.

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A digital dashboard produces graphical displays of patterns and complex relationships in large amounts of data.

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What is a category of AI that attempts to emulate the way the human brain works?

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Which of the following is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?

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