Exam 2: Decisions and Processes: Value Driven Business

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The local florist in town is Cheryl Steffan who has been in business for over 20 years.Recently,Cheryl has noticed several complaints about delivery errors.Cheryl decides to investigate the errors in her business delivery process and finds that most of the inaccuracies occur during order taking.Cheryl decides to implement an electronic ordering system to help improve order efficiency and effectiveness.What method did Cheryl follow to solve her delivery issues?

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Situations in which a few established processes help to evaluate potential solutions,but not enough to lead to a definite recommended decision are considered ______________ decisions.

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What is the analysis and redesign of workflow within and between enterprises?

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Which of the below is considered the output in the systems thinking example of a DSS?

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Jessica Ulta works as an employee for City Service Credit Union and is responsible for consulting on loans,talking clients through the loan process,and providing loans to members.What type of processes does Jessica primarily work with?

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What are the most successful solutions or problem-solving methods that have been developed by a specific organization or industry?

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Which of the following is an example of an intelligent system?

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Which of the following is the most commonly used form of AI in the business arena?

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A business process _____________ is a patent that protects a specific set of procedures for conducting a particular business activity.

(Short Answer)
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Which of the below would not be found in a digital dashboard for a manufacturing team?

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A _____________ occurs when resources reach full capacity and cannot handle any additional demands.

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When considering the graph depicting the interrelationships between efficiency and effectiveness,where does an organization ideally want to operate?

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Efficiency MIS metrics include throughput,speed,and availability.

(True/False)
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What do cargo transport systems,book distribution centers,the video game market,a flu epidemic,and an ant colony have in common?

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What is a computer-simulated environment that can be a simulation of the real world or an imaginary world?

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A ________________ lane layout arranges the steps of a business process into a set of rows depicting the various elements.

(Short Answer)
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What is the analysis that works in reverse to what-if and sensitivity analysis by finding the inputs necessary to achieve a goal such as a desired level of output?

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Which of the below offers a disadvantage for working virtually?

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___________ includes the tasks,activities,and responsibilities required to execute each step in a business process.

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Bob Silver loves playing a game called World of Warcraft where he has the capability to create his own character and even his own life-like environment.Which AI system would you categorize World of Warcraft?

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