Exam 5: Managing Diverse Employees in a Multicultural Environment

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When Michael signs on Stanley for the company basketball team, he assumes that Stanley is a good player because he is African-American. Which of the following is Michael exhibiting in signing Stanley?

(Multiple Choice)
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The term _____ alludes to the invisible barriers that prevent minorities and women from being promoted to top corporate positions.

(Multiple Choice)
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The increasing racial and ethnic diversity of the workforce and the population as a whole underscores the importance of effectively managing diversity.

(True/False)
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Which of the following is true of perception?

(Multiple Choice)
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What is diversity?

(Multiple Choice)
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Which of the following is true of schemas?

(Multiple Choice)
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What is the social-status effect?

(Multiple Choice)
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Overt discrimination is:

(Multiple Choice)
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Federal law prohibits discrimination based on sexual orientation.

(True/False)
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Which of the following helps managers increase diversity awareness in an organization?

(Multiple Choice)
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A fair complaint procedure to investigate charges of sexual harassment should ensure that:

(Multiple Choice)
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It is not necessary for top management to give rewards in order to have successful diversity management initiatives.

(True/False)
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Emotional bonds between a mentor and a protégé can enable a protégé to sometimes express reluctance to follow a mentor's advice.

(True/False)
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The marketing manager at RST Consulting, allocates annual bonuses to employees based on performance evaluations. What principle is the manager following?

(Multiple Choice)
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If white male managers perceive other white male managers more positively than managers from minority groups, this is called:

(Multiple Choice)
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Jeanie realizes that her values differ significantly from some of her younger subordinates. What should Jeanie do to understand them better?

(Multiple Choice)
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The success of fast-food restaurants in diverse markets can be attributed to relatively accurate _____ of managers.

(Multiple Choice)
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Managers' perceptions are affected by their personality, and not by their experiences.

(True/False)
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As the branch manager of Missouri Bank, Jim is responsible for informing staff members about changes in diversity policies. Jim plays the role of a _____ in handling diversity.

(Multiple Choice)
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The increasing diversity of the environment increases the challenges managers face in effectively managing diversity.

(True/False)
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