Question 1

RFID supports procurement.

Accepted Answer

A) True 
 B)False

Question 2

Who are the primary users of SCM systems?

Accepted Answer

A)  Sales,marketing,customer service 
B)  Accounting,finance,logistics,and production 
C)  Customers,resellers,partners,suppliers,and distributors 
D)  All of these choices 
A)  Sales,marketing,customer service 
B)  Accounting,finance,logistics,and production 
C)  Customers,resellers,partners,suppliers,and distributors 
D)  All of these choices

Question 3

Data integration is the integration of a company's existing management information systems.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is not a valid way that a CRM system can collect information?

Accepted Answer

A)  Accounting system 
B)  Order fulfillment system 
C)  Inventory system 
D)  Customer's personal computer 
A)  Accounting system 
B)  Order fulfillment system 
C)  Inventory system 
D)  Customer's personal computer

Question 5

Which of the following occurs when everyone involved in sourcing,producing,and delivering the company's product works with the same information?

Accepted Answer

A)  Eliminates redundancies 
B)  Cuts down wasted time 
C)  Removes misinformation 
D)  All of these choices 
A)  Eliminates redundancies 
B)  Cuts down wasted time 
C)  Removes misinformation 
D)  All of these choices

Question 6

Customer order cycle time is the time it takes to manufacture a product and deliver it to the retailer.

Accepted Answer

A) True 
 B)False

Question 7

Interactive voice response routes inbound calls to available agents.

Accepted Answer

A) True 
 B)False

Question 8

Supply chain execution system is the ability to view all areas up and down the supply chain.

Accepted Answer

A) True 
 B)False

Question 9

Which component can help an organization determine such things as the identification of individuals who are likely to leave the company unless additional compensation or benefits are provided?

Accepted Answer

A)  Accounting and finance components 
B)  Production and managerial management components 
C)  Human resource components 
D)  Production and materials management components 
A)  Accounting and finance components 
B)  Production and managerial management components 
C)  Human resource components 
D)  Production and materials management components

RFID supports procurement.

Who are the primary users of SCM systems?

Data integration is the integration of a company's existing management information systems.

Which of the following is not a valid way that a CRM system can collect information?

Which of the following occurs when everyone involved in sourcing,producing,and delivering the company's product works with the same information?

Customer order cycle time is the time it takes to manufacture a product and deliver it to the retailer.

Interactive voice response routes inbound calls to available agents.

Supply chain execution system is the ability to view all areas up and down the supply chain.

Which component can help an organization determine such things as the identification of individuals who are likely to leave the company unless additional compensation or benefits are provided?

Management Information Systems: Business Driven MIS

Decisions Processes: Value Driven Business

Ebusiness: Electronic Business Value

Ethics Information Security: MIS Business Concerns

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business

Systems Development and Project Management: Corporate Responsibility

Understanding Computer Hardware and Software: From CPUs to Operating Systems

Understanding Telecommunication Systems and Network Topologies

Database Design and Entity Relationships

Filters

Exam 8: Enterprise Applications: Business Communications

RFID supports procurement.

Who are the primary users of SCM systems?

Data integration is the integration of a company's existing management information systems.

Which of the following is not a valid way that a CRM system can collect information?

Which of the following occurs when everyone involved in sourcing,producing,and delivering the company's product works with the same information?

Customer order cycle time is the time it takes to manufacture a product and deliver it to the retailer.

Interactive voice response routes inbound calls to available agents.

Supply chain execution system is the ability to view all areas up and down the supply chain.

Which component can help an organization determine such things as the identification of individuals who are likely to leave the company unless additional compensation or benefits are provided?

Management Information Systems: Business Driven MIS

Decisions Processes: Value Driven Business

Ebusiness: Electronic Business Value

Ethics Information Security: MIS Business Concerns

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business

Systems Development and Project Management: Corporate Responsibility

Understanding Computer Hardware and Software: From CPUs to Operating Systems

Understanding Telecommunication Systems and Network Topologies

Database Design and Entity Relationships

Filters