Question 1

In order for something to be called an organization it must have buildings and equipment.

Accepted Answer

A) True 
 B)False

Question 2

Values guide an individual but are not an important subject within an organization.

Accepted Answer

A) True 
 B)False

Question 3

According to the authors of your text, organizational behavior knowledge:

Accepted Answer

A) should never be used to influence the behavior of other people. 
B) should be used mostly by managers and senior executives. 
C) should never replace your commonsense knowledge about how organizations work. 
D) is relevant to everyone who works in organizations. 
E) both 'A' and 'B'. 
A) should never be used to influence the behavior of other people. 
B) should be used mostly by managers and senior executives. 
C) should never replace your commonsense knowledge about how organizations work. 
D) is relevant to everyone who works in organizations. 
E) both 'A' and 'B'.

Question 4

Open system organizations are unable to maintain a close alignment of the organization's systems with the external environment.

Accepted Answer

A) True 
 B)False

Question 5

Organizational behavior knowledge:

Accepted Answer

A) originates mainly from models developed in chemistry and other natural sciences. 
B) accurately predicts how anyone will behave in any situation. 
C) is more appropriate for people who work in computer science than in marketing. 
D) helps us to understand, predict, and influence the behaviors of others in organizational settings. 
E) does none of the above. 
A) originates mainly from models developed in chemistry and other natural sciences. 
B) accurately predicts how anyone will behave in any situation. 
C) is more appropriate for people who work in computer science than in marketing. 
D) helps us to understand, predict, and influence the behaviors of others in organizational settings. 
E) does none of the above.

Question 6

Employee behaviors that extend beyond normal job duties:

Accepted Answer

A) should be discouraged by organizational leaders. 
B) are usually performed by people with low conscientiousness. 
C) are the most important characteristics of people with an external locus of control. 
D) are common in small businesses but never occur in large firms. 
E) are called organizational citizenship behaviors. 
A) should be discouraged by organizational leaders. 
B) are usually performed by people with low conscientiousness. 
C) are the most important characteristics of people with an external locus of control. 
D) are common in small businesses but never occur in large firms. 
E) are called organizational citizenship behaviors.

Question 7

Twice each year, a major car parts manufacturer brings together production and engineering specialists from its eight divisions to discuss ideas, solutions, and concerns.This helps to minimize the 'silos of knowledge' problem that exists in many organizations.This practice is primarily an example of:

Accepted Answer

A) grafting. 
B) experimentation. 
C) knowledge sharing. 
D) documentation. 
E) organizational unlearning. 
A) grafting. 
B) experimentation. 
C) knowledge sharing. 
D) documentation. 
E) organizational unlearning.

Question 8

Which of the following relates to the idea that organizations are open systems?

Accepted Answer

A) The organization adjusts its services to satisfy changing consumer demand. 
B) The organization finds a substitute resource in anticipation of a future shortage of the resource previously used to manufacture the product. 
C) Production and sales employees coordinate their work activities to provide a more efficient work process. 
D) The organization changes its products to suit customer needs. 
E) All of the above. 
A) The organization adjusts its services to satisfy changing consumer demand. 
B) The organization finds a substitute resource in anticipation of a future shortage of the resource previously used to manufacture the product. 
C) Production and sales employees coordinate their work activities to provide a more efficient work process. 
D) The organization changes its products to suit customer needs. 
E) All of the above.

Question 9

______ refers to the study of moral principles or values that determine whether actions are right or wrong and outcomes are good or bad.

Accepted Answer

A) Values 
B) Ethics 
C) Multicultural teams 
D) CSR 
E) OB 
A) Values 
B) Ethics 
C) Multicultural teams 
D) CSR 
E) OB

Question 10

Eastern University performs a daily computer search through newspaper articles to identify any articles about the university or its faculty members.University administrators use this information to receive feedback about how the public reacts to university activities.In knowledge management, searching for newspaper articles and other external writing about the organization is mainly a form of:

Accepted Answer

A) knowledge acquisition. 
B) grafting. 
C) organizational unlearning. 
D) knowledge sharing. 
E) documentation. 
A) knowledge acquisition. 
B) grafting. 
C) organizational unlearning. 
D) knowledge sharing. 
E) documentation.

Question 11

Scenario: Allison Albright
Your roommate, Allison Albright, is a non-business major.When she discovered that you are taking a course in Organizational Behavior, she was thoroughly confused as to why one would need to study OB and what it entails.Based on what you have studied, can you help Allison answer some of her questions?
-To help Allison understand some preliminary information about OB, which of these statements about the field is FALSE?

Accepted Answer

A) Organizational behavior scholars study individual, team and structural characteristics that influence behavior within organizations. 
B) The field of OB has adopted concepts and theories from other fields of inquiry. 
C) Organizational behavior emerged as a distinct field around the 1940s. 
D) Given the specific utility of the field, OB is useful for the managers in the organizations and not the employees. 
E) OB scholars study what people think, feel, and do in and around organizations. 
A) Organizational behavior scholars study individual, team and structural characteristics that influence behavior within organizations. 
B) The field of OB has adopted concepts and theories from other fields of inquiry. 
C) Organizational behavior emerged as a distinct field around the 1940s. 
D) Given the specific utility of the field, OB is useful for the managers in the organizations and not the employees. 
E) OB scholars study what people think, feel, and do in and around organizations.

Question 12

Three challenges organizations are facing are globalization, increasing workforce diversity and emerging employment relationships.

Accepted Answer

A) True 
 B)False

Question 13

The best organizational practices are those built on the notion that organizations are closed systems.

Accepted Answer

A) True 
 B)False

Question 14

The triple bottom line philosophy says that:

Accepted Answer

A) companies should pay three times as much attention to profits than to employee wellbeing. 
B) the main goal of all companies is to satisfy the needs of three groups: employees, shareholders, and suppliers. 
C) business success increases by having three times more contingent workers than permanent employees. 
D) companies should pay attention to local, national, and global customers. 
E) companies should try to support the economic, social, and environmental spheres of sustainability. 
A) companies should pay three times as much attention to profits than to employee wellbeing. 
B) the main goal of all companies is to satisfy the needs of three groups: employees, shareholders, and suppliers. 
C) business success increases by having three times more contingent workers than permanent employees. 
D) companies should pay attention to local, national, and global customers. 
E) companies should try to support the economic, social, and environmental spheres of sustainability.

Question 15

Workforce diversity:

Accepted Answer

A) includes the entry of younger people to the workforce. 
B) can potentially improve decision making and team performance in organizations. 
C) is increasing in the United States. 
D) includes the increasing proportion of Hispanics in the workforce. 
E) all of the above. 
A) includes the entry of younger people to the workforce. 
B) can potentially improve decision making and team performance in organizations. 
C) is increasing in the United States. 
D) includes the increasing proportion of Hispanics in the workforce. 
E) all of the above.

Question 16

The systematic research anchor relies mainly on qualitative data and subjective procedures to test hypothesis.

Accepted Answer

A) True 
 B)False

Question 17

In the field of organizational behavior, organizations are best described as:

Accepted Answer

A) legal entities that must abide by government regulations and pay taxes. 
B) physical structures with observable capital equipment. 
C) social entities with a publicly stated set of formal goals. 
D) groups of people who work interdependently towards some purpose. 
E) any social entity with profit-centered motives and objectives. 
A) legal entities that must abide by government regulations and pay taxes. 
B) physical structures with observable capital equipment. 
C) social entities with a publicly stated set of formal goals. 
D) groups of people who work interdependently towards some purpose. 
E) any social entity with profit-centered motives and objectives.

Question 18

_____ is the study of what people think, feel, and do in and around organizations.

Accepted Answer

A) OB 
B) Marketing 
C) Sociology 
D) Psychology 
E) Communication 
A) OB 
B) Marketing 
C) Sociology 
D) Psychology 
E) Communication

Question 19

Scenario: Allison Albright
Your roommate, Allison Albright, is a non-business major.When she discovered that you are taking a course in Organizational Behavior, she was thoroughly confused as to why one would need to study OB and what it entails.Based on what you have studied, can you help Allison answer some of her questions?
-Allison thinks that organization is the same as an organism.However, in the field of organizational behavior, organizations are best described as:

Accepted Answer

A) legal entities that must abide by government regulations and pay taxes. 
B) physical structures with observable capital equipment. 
C) social entities with a publicly stated set of formal goals. 
D) groups of people who work interdependently towards some purpose. 
E) any social entity with profit-centered motives and objectives. 
A) legal entities that must abide by government regulations and pay taxes. 
B) physical structures with observable capital equipment. 
C) social entities with a publicly stated set of formal goals. 
D) groups of people who work interdependently towards some purpose. 
E) any social entity with profit-centered motives and objectives.

Question 20

Generous sick leave policies are known to:

Accepted Answer

A) increase employee lateness. 
B) improve organizational citizenship. 
C) increase absenteeism. 
D) increase voluntary turnover. 
E) both 'C' and 'D'. 
A) increase employee lateness. 
B) improve organizational citizenship. 
C) increase absenteeism. 
D) increase voluntary turnover. 
E) both 'C' and 'D'.

In order for something to be called an organization it must have buildings and equipment.

Values guide an individual but are not an important subject within an organization.

According to the authors of your text, organizational behavior knowledge:

Open system organizations are unable to maintain a close alignment of the organization's systems with the external environment.

Organizational behavior knowledge:

Employee behaviors that extend beyond normal job duties:

Which of the following relates to the idea that organizations are open systems?

______ refers to the study of moral principles or values that determine whether actions are right or wrong and outcomes are good or bad.

Three challenges organizations are facing are globalization, increasing workforce diversity and emerging employment relationships.

The best organizational practices are those built on the notion that organizations are closed systems.

The triple bottom line philosophy says that:

Workforce diversity:

The systematic research anchor relies mainly on qualitative data and subjective procedures to test hypothesis.

In the field of organizational behavior, organizations are best described as:

_____ is the study of what people think, feel, and do in and around organizations.

Generous sick leave policies are known to:

Individual Behavior, Personality, and Values

Perception and Learning in Organizations

Workplace Emotions, Attitudes and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters

Exam 1: Introduction to the Field of Organizational Behavior

In order for something to be called an organization it must have buildings and equipment.

Values guide an individual but are not an important subject within an organization.

According to the authors of your text, organizational behavior knowledge:

Open system organizations are unable to maintain a close alignment of the organization's systems with the external environment.

Organizational behavior knowledge:

Employee behaviors that extend beyond normal job duties:

Which of the following relates to the idea that organizations are open systems?

______ refers to the study of moral principles or values that determine whether actions are right or wrong and outcomes are good or bad.

Three challenges organizations are facing are globalization, increasing workforce diversity and emerging employment relationships.

The best organizational practices are those built on the notion that organizations are closed systems.

The triple bottom line philosophy says that:

Workforce diversity:

The systematic research anchor relies mainly on qualitative data and subjective procedures to test hypothesis.

In the field of organizational behavior, organizations are best described as:

_____ is the study of what people think, feel, and do in and around organizations.

Generous sick leave policies are known to:

Individual Behavior, Personality, and Values

Perception and Learning in Organizations

Workplace Emotions, Attitudes and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters