Question 1

List the five types of employee behavior.

Accepted Answer

The textbook specifically refers to the

Question 2

Communications and information systems are two emerging fields from which organizational behavior is now acquiring knowledge.

Accepted Answer

A) True 
 B)False

Question 3

Organizations need to anticipate and adjust to environmental changes in order to fit in their environment.

Accepted Answer

A) True 
 B)False

Question 4

Deep level diversity is the observable demographics such as age, gender and race.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is an example of an organizational citizenship behavior?

Accepted Answer

A) tardiness 
B) doing work incorrectly 
C) cooperation toward the organization 
D) following state and federal corporate laws 
E) developing a corporation strategic plan 
A) tardiness 
B) doing work incorrectly 
C) cooperation toward the organization 
D) following state and federal corporate laws 
E) developing a corporation strategic plan

Question 6

Stable, long-lasting beliefs about what is important in a variety of situations are:

Accepted Answer

A) called intellectual capital. 
B) the foundations of the open systems anchor. 
C) the main reason why virtual teams fail. 
D) rarely studied in the field of organizational behavior. 
E) called values. 
A) called intellectual capital. 
B) the foundations of the open systems anchor. 
C) the main reason why virtual teams fail. 
D) rarely studied in the field of organizational behavior. 
E) called values.

Question 7

Which of the following typically results in a loss of intellectual capital?

Accepted Answer

A) The processes used to make a unique product are incorrectly documented. 
B) The company lays off nearly one-quarter of its workforce. 
C) The company sells one of its divisions and those employees now work for the other organization. 
D) All of the above. 
E) None of the above. 
A) The processes used to make a unique product are incorrectly documented. 
B) The company lays off nearly one-quarter of its workforce. 
C) The company sells one of its divisions and those employees now work for the other organization. 
D) All of the above. 
E) None of the above.

Question 8

Counterproductive work behaviors are voluntary.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is considered a counterproductive work behavior?

Accepted Answer

A) Insulting others 
B) Theft 
C) Deliberating performing work incorrectly so the organization suffers a loss 
D) All of the above 
E) Only 'B' and 'C' 
A) Insulting others 
B) Theft 
C) Deliberating performing work incorrectly so the organization suffers a loss 
D) All of the above 
E) Only 'B' and 'C'

Question 10

Scenario: Allison and the Anchors of OB
Your roommate, Allison Albright, is a non-business major.When she discovered that you are taking a course in Organizational Behavior, she was thoroughly confused as to why one would need to study OB and what it entails.You are trying to explain Allison about the basic conceptual anchors that guide the thinking about organizations and how to study them.She asks you some clarification questions.
-Which of these statements is consistent with the four anchors of organizational behavior?

Accepted Answer

A) Organizational behavior theories must apply universally to every situation. 
B) Organizations are like machines that operate independently of their external environment. 
C) Each OB topic relates to only one level of analysis. 
D) The field of organizational behavior should rely on other disciplines for some of its theory development. 
E) None of these statements is consistent with the OB anchors. 
A) Organizational behavior theories must apply universally to every situation. 
B) Organizations are like machines that operate independently of their external environment. 
C) Each OB topic relates to only one level of analysis. 
D) The field of organizational behavior should rely on other disciplines for some of its theory development. 
E) None of these statements is consistent with the OB anchors.

Question 11

Comment on the accuracy of the following statement: An important objective in knowledge management is to ensure that intellectual capital is stored and preserved.

Accepted Answer

This statement is mostly, but not comple

Question 12

Scenario: Allison and the Anchors of OB
Your roommate, Allison Albright, is a non-business major.When she discovered that you are taking a course in Organizational Behavior, she was thoroughly confused as to why one would need to study OB and what it entails.You are trying to explain Allison about the basic conceptual anchors that guide the thinking about organizations and how to study them.She asks you some clarification questions.
-Which of the following does NOT represent a belief that anchors organizational behavior?

Accepted Answer

A) OB should view organizations as closed systems. 
B) OB should assume that the effectiveness of an action usually depends on the situation. 
C) OB should draw on knowledge from other disciplines. 
D) OB should rely on the systematic research methods to generate knowledge. 
E) OB topics can be studied from multiple levels of analysis. 
A) OB should view organizations as closed systems. 
B) OB should assume that the effectiveness of an action usually depends on the situation. 
C) OB should draw on knowledge from other disciplines. 
D) OB should rely on the systematic research methods to generate knowledge. 
E) OB topics can be studied from multiple levels of analysis.

Question 13

The "triple bottom line" philosophy says that in addition to their own profitability, successful organizations focus on the financial performance of their suppliers and customers.

Accepted Answer

A) True 
 B)False

Question 14

Scenario: Allison Albright
Your roommate, Allison Albright, is a non-business major.When she discovered that you are taking a course in Organizational Behavior, she was thoroughly confused as to why one would need to study OB and what it entails.Based on what you have studied, can you help Allison answer some of her questions?
-Allison needs to know that according to the authors of the text, organizational behavior knowledge:

Accepted Answer

A) should never be used to influence the behavior of other people. 
B) should be used mostly by managers and senior executives. 
C) should never replace your commonsense knowledge about how organizations work. 
D) is relevant to everyone who works in organizations. 
E) both 'A' and 'B'. 
A) should never be used to influence the behavior of other people. 
B) should be used mostly by managers and senior executives. 
C) should never replace your commonsense knowledge about how organizations work. 
D) is relevant to everyone who works in organizations. 
E) both 'A' and 'B'.

Question 15

Explain the three propositions that high-performance work practices (HPWP) are based on.

Accepted Answer

The HPWP perspective is based on three p

Question 16

Intellectual capital is:

Accepted Answer

A) the total terabytes of hard disk space available on computers throughout an organization. 
B) the ability of senior executives to recall important information about the company's products, services and employees. 
C) the company's stock of knowledge. 
D) the ability of employees throughout the organization to recall important information about the company's products and services. 
E) the extent to which potential customers are able to recall specific products and services provided by an organization. 
A) the total terabytes of hard disk space available on computers throughout an organization. 
B) the ability of senior executives to recall important information about the company's products, services and employees. 
C) the company's stock of knowledge. 
D) the ability of employees throughout the organization to recall important information about the company's products and services. 
E) the extent to which potential customers are able to recall specific products and services provided by an organization.

Question 17

Absenteeism is lower in organizations with generous sick leave.

Accepted Answer

A) True 
 B)False

Question 18

Which of these statements is consistent with the five anchors of organizational behavior?

Accepted Answer

A) Organizational behavior theories must apply universally to every situation. 
B) Organizations are like machines that operate independently of their external environment. 
C) Each OB topic relates to only one level of analysis. 
D) The field of organizational behavior should rely on other disciplines for some of its theory development. 
E) None of these statements is consistent with the OB anchors. 
A) Organizational behavior theories must apply universally to every situation. 
B) Organizations are like machines that operate independently of their external environment. 
C) Each OB topic relates to only one level of analysis. 
D) The field of organizational behavior should rely on other disciplines for some of its theory development. 
E) None of these statements is consistent with the OB anchors.

Question 19

The contingency anchor of organizational behavior states that:

Accepted Answer

A) we should have a second OB theory to explain the situation in case our first choice doesn't work. 
B) OB theories must view organizations as systems that need to adapt to their environments. 
C) there is usually one best way to resolve organizational problems. 
D) a particular action may have different consequences in different situations. 
E) all of the above. 
A) we should have a second OB theory to explain the situation in case our first choice doesn't work. 
B) OB theories must view organizations as systems that need to adapt to their environments. 
C) there is usually one best way to resolve organizational problems. 
D) a particular action may have different consequences in different situations. 
E) all of the above.

Question 20

From the open systems view of the organizations, which of these is NOT an input?

Accepted Answer

A) Human resources 
B) Raw materials 
C) Equipment 
D) Information 
E) Profits 
A) Human resources 
B) Raw materials 
C) Equipment 
D) Information 
E) Profits

List the five types of employee behavior.

Communications and information systems are two emerging fields from which organizational behavior is now acquiring knowledge.

Organizations need to anticipate and adjust to environmental changes in order to fit in their environment.

Deep level diversity is the observable demographics such as age, gender and race.

Which of the following is an example of an organizational citizenship behavior?

Stable, long-lasting beliefs about what is important in a variety of situations are:

Which of the following typically results in a loss of intellectual capital?

Counterproductive work behaviors are voluntary.

Which of the following is considered a counterproductive work behavior?

Comment on the accuracy of the following statement: An important objective in knowledge management is to ensure that intellectual capital is stored and preserved.

The "triple bottom line" philosophy says that in addition to their own profitability, successful organizations focus on the financial performance of their suppliers and customers.

Explain the three propositions that high-performance work practices (HPWP) are based on.

Intellectual capital is:

Absenteeism is lower in organizations with generous sick leave.

Which of these statements is consistent with the five anchors of organizational behavior?

The contingency anchor of organizational behavior states that:

From the open systems view of the organizations, which of these is NOT an input?

Individual Behavior, Personality, and Values

Perception and Learning in Organizations

Workplace Emotions, Attitudes and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters

Exam 1: Introduction to the Field of Organizational Behavior

List the five types of employee behavior.

Communications and information systems are two emerging fields from which organizational behavior is now acquiring knowledge.

Organizations need to anticipate and adjust to environmental changes in order to fit in their environment.

Deep level diversity is the observable demographics such as age, gender and race.

Which of the following is an example of an organizational citizenship behavior?

Stable, long-lasting beliefs about what is important in a variety of situations are:

Which of the following typically results in a loss of intellectual capital?

Counterproductive work behaviors are voluntary.

Which of the following is considered a counterproductive work behavior?

Comment on the accuracy of the following statement: An important objective in knowledge management is to ensure that intellectual capital is stored and preserved.

The "triple bottom line" philosophy says that in addition to their own profitability, successful organizations focus on the financial performance of their suppliers and customers.

Explain the three propositions that high-performance work practices (HPWP) are based on.

Intellectual capital is:

Absenteeism is lower in organizations with generous sick leave.

Which of these statements is consistent with the five anchors of organizational behavior?

The contingency anchor of organizational behavior states that:

From the open systems view of the organizations, which of these is NOT an input?

Individual Behavior, Personality, and Values

Perception and Learning in Organizations

Workplace Emotions, Attitudes and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters