Question 1

Work sampling can be used to estimate the proportion of time a machine is idle.

Accepted Answer

A) True 
 B)False

Question 2

Behavioral approaches to job design include:

Accepted Answer

A) Specialization 
B) Ergonomics 
C) Job Rotation 
D) Flow Process Charts 
E) SIMO Charts 
A) Specialization 
B) Ergonomics 
C) Job Rotation 
D) Flow Process Charts 
E) SIMO Charts

Question 3

Job design relates to people therefore technology has little impact.

Accepted Answer

A) True 
 B)False

Question 4

Motivation influences quality and productivity, but not the work environment.

Accepted Answer

A) True 
 B)False

Question 5

A job has a normal time of 12 minutes, a performance rating of .80, and an allowance factor of 20 percent of job time.The standard time for this job in minutes is:

Accepted Answer

A) 11.52 
B) 12 
C) 14.4 
D) 15 
E) depends on the number of cycles observed 
A) 11.52 
B) 12 
C) 14.4 
D) 15 
E) depends on the number of cycles observed

Question 6

Micromotion studies should be limited to periodic activities where breakthrough improvements are possible.

Accepted Answer

A) True 
 B)False

Question 7

One of the potential benefits of "self-directed teams" is higher productivity and greater worker satisfaction.

Accepted Answer

A) True 
 B)False

Question 8

Methods analysis and motion study techniques do not directly consider behavioral aspects of jobs.

Accepted Answer

A) True 
 B)False

Question 9

A job had an observed time of 10 minutes, a performance rating of .90, and an allowance factor of 20 percent of job time.Twenty-five cycles were timed.Standard time for the job in minutes is:

Accepted Answer

A) 10.0 
B) 10.8 
C) 12.5 
D) 15.0 
E) depends on the number of cycles observed 
A) 10.0 
B) 10.8 
C) 12.5 
D) 15.0 
E) depends on the number of cycles observed

Question 10

Work sampling provides a detailed elemental breakdown of a task for purposes of establishing reliable time standards.

Accepted Answer

A) True 
 B)False

Question 11

One therblig is the equivalent of one hour of sustained work by one average person.

Accepted Answer

A) True 
 B)False

Question 12

It would be acceptable to use a group incentive plan for an assembly line operation.

Accepted Answer

A) True 
 B)False

Question 13

Work measurement concentrates on how long the tasks take to accomplish.

Accepted Answer

A) True 
 B)False

Question 14

What is the estimated proportion of time this worker spends performing activity A?

Accepted Answer

The answer of What is the estimated proportion of time...

Question 15

The design of work systems involves:

Accepted Answer

A) work measurement 
B) job design 
C) compensation 
D) all of the above 
E) use of outside human resource consultants 
A) work measurement 
B) job design 
C) compensation 
D) all of the above 
E) use of outside human resource consultants

Question 16

A time study of a job produced the following: average cycle time = 1.5 minutes, performance rating = 1.15.Allowances are 18 percent of the work day (480 minutes).Determine the standard time for this job.

Accepted Answer

The answer of A time study of a job produced...

Question 17

What is the standard time (ST) for this task if the employee worked at a fifty-percent faster pace than is average, and an allowance of ten percent of the workday is used?

Accepted Answer

A) 90 seconds 
B) 99 seconds 
C) 100 seconds 
D) 168.8 seconds 
E) 150 seconds 
A) 90 seconds 
B) 99 seconds 
C) 100 seconds 
D) 168.8 seconds 
E) 150 seconds

Question 18

If the manager wants to be 95.44 percent confident that the true proportion of time spent mowing is within .02 (plus or minus) of the sample proportion, what should be her sample size?

Accepted Answer

A) 400 
B) 1,000 
C) 1,600 
D) 2,000 
E) 2,500 
A) 400 
B) 1,000 
C) 1,600 
D) 2,000 
E) 2,500

Question 19

What is the estimated proportion of time this worker spends on activities B and C?

Accepted Answer

The answer of What is the estimated proportion of time...

Question 20

The quickest, most effective way to improve an employee's job satisfaction is increase his or her compensation.

Accepted Answer

A) True 
 B)False

Exam 7: Work Design and Measurement

Work sampling can be used to estimate the proportion of time a machine is idle.

Behavioral approaches to job design include:

Job design relates to people therefore technology has little impact.

Motivation influences quality and productivity, but not the work environment.

A job has a normal time of 12 minutes, a performance rating of .80, and an allowance factor of 20 percent of job time.The standard time for this job in minutes is:

Micromotion studies should be limited to periodic activities where breakthrough improvements are possible.

One of the potential benefits of "self-directed teams" is higher productivity and greater worker satisfaction.

Methods analysis and motion study techniques do not directly consider behavioral aspects of jobs.

A job had an observed time of 10 minutes, a performance rating of .90, and an allowance factor of 20 percent of job time.Twenty-five cycles were timed.Standard time for the job in minutes is:

Work sampling provides a detailed elemental breakdown of a task for purposes of establishing reliable time standards.

One therblig is the equivalent of one hour of sustained work by one average person.

It would be acceptable to use a group incentive plan for an assembly line operation.

Work measurement concentrates on how long the tasks take to accomplish.

What is the estimated proportion of time this worker spends performing activity A?

The design of work systems involves:

A time study of a job produced the following: average cycle time = 1.5 minutes, performance rating = 1.15.Allowances are 18 percent of the work day (480 minutes).Determine the standard time for this job.

What is the standard time (ST) for this task if the employee worked at a fifty-percent faster pace than is average, and an allowance of ten percent of the workday is used?

If the manager wants to be 95.44 percent confident that the true proportion of time spent mowing is within .02 (plus or minus) of the sample proportion, what should be her sample size?

What is the estimated proportion of time this worker spends on activities B and C?

The quickest, most effective way to improve an employee's job satisfaction is increase his or her compensation.

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

MRP and ERP

Inventory Management

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Extension 4: Reliability

Extension 5: Decision Theory

Extension 7: Learning Curves

Extension 8: The Transportation Model

Extension 10: Acceptance Sampling

Extension 14: Maintenance

Filters