Question 1

Many lower level jobs are monotonous and boring.

Accepted Answer

A) True 
 B)False

Question 2

The chart used to focus on busy and idle portions of a work cycle is a:

Accepted Answer

A) Worker-machine chart 
B) Gantt chart 
C) SIMO-chart 
D) Idle chart 
E) Flow process chart 
A) Worker-machine chart 
B) Gantt chart 
C) SIMO-chart 
D) Idle chart 
E) Flow process chart

Question 3

"Time-based systems" compensate employees according to the time the employee has worked and the amount of output they produce.

Accepted Answer

A) True 
 B)False

Question 4

For purposes of obtaining good time standards using a stopwatch time study, the analyst should try to avoid having the worker discover he or she is being observed.

Accepted Answer

A) True 
 B)False

Question 5

In a stopwatch time study, the average time it takes a given worker to perform a task a certain number of times is the:

Accepted Answer

A) observed time 
B) normal time 
C) standard time 
D) allowance time 
E) performance rating time 
A) observed time 
B) normal time 
C) standard time 
D) allowance time 
E) performance rating time

Question 6

In a stopwatch time study, the number of cycles that must be timed is a function of:

Accepted Answer

A) the variability of observed times 
B) the desired accuracy for the estimated job time 
C) the desired confidence for the estimated job time 
D) all of the above 
E) none of the above 
A) the variability of observed times 
B) the desired accuracy for the estimated job time 
C) the desired confidence for the estimated job time 
D) all of the above 
E) none of the above

Question 7

Work sampling provides both quick and accurate estimates of activity times.

Accepted Answer

A) True 
 B)False

Question 8

An initial time study resulted in an average observed time of 2.2 minutes per cycle, and a standard deviation of 0.3 minutes per cycle.The performance rating was 1.20.What sample size, including the 20 observations in the initial study, would be necessary to have a confidence of 95.44 percent that the observed time was within 4 percent of the true value?

Accepted Answer

The answer of An initial time study resulted in an...

Question 9

The symbols for operation, storage, transportation, inspection, and delay would usually be found on which type of chart?

Accepted Answer

A) Flow process 
B) Gantt 
C) Simultaneous motion 
D) Worker-machine 
E) Delay analysis 
A) Flow process 
B) Gantt 
C) Simultaneous motion 
D) Worker-machine 
E) Delay analysis

Question 10

What is the observed time (OT) for this task?

Accepted Answer

A) 80 seconds 
B) 84 seconds 
C) 160 seconds 
D) 240 seconds 
E) 400 seconds 
A) 80 seconds 
B) 84 seconds 
C) 160 seconds 
D) 240 seconds 
E) 400 seconds

Question 11

Measured day work refers to an output-based system.

Accepted Answer

A) True 
 B)False

Question 12

The methods analysis chart which describes the overall sequence of operations, transportation, storage, delays, and inspection is a:

Accepted Answer

A) flow process chart 
B) worker-machine chart 
C) gang process chart 
D) simultaneous-motion (SIMO) chart 
E) time/efficiency chart 
A) flow process chart 
B) worker-machine chart 
C) gang process chart 
D) simultaneous-motion (SIMO) chart 
E) time/efficiency chart

Question 13

What is the standard time (ST) for this task if the employee worked at a 20% faster pace than is average and an allowance of 25% of the workday is used?

Accepted Answer

A) 40 seconds 
B) 50 seconds 
C) 53.3 seconds 
D) 60 seconds 
E) 64 seconds 
A) 40 seconds 
B) 50 seconds 
C) 53.3 seconds 
D) 60 seconds 
E) 64 seconds

Question 14

A worker-machine chart can help identify non-productive parts of a process.

Accepted Answer

A) True 
 B)False

Question 15

A pay system that rewards workers who undergo training that increases their skills is called a "knowledge-based pay system."

Accepted Answer

A) True 
 B)False

Question 16

One important factor that influences productivity is trust between workers and managers.

Accepted Answer

A) True 
 B)False

Question 17

What is the probability that the true proportion of time spent mowing is exactly equal to the sample proportion?

Accepted Answer

A) 0 
B) .1 
C) .2 
D) .5 
E) 1 
A) 0 
B) .1 
C) .2 
D) .5 
E) 1

Question 18

The normal time in time study is obtained by multiplying the observed time by the performance rating.

Accepted Answer

A) True 
 B)False

Question 19

Methods analysis and motion study techniques develop which aspect of jobs?

Accepted Answer

A) behavioral aspects 
B) efficiency aspects 
C) pay levels 
D) all of the above 
E) none of the above 
A) behavioral aspects 
B) efficiency aspects 
C) pay levels 
D) all of the above 
E) none of the above

Question 20

Ergonomics is important for preventing common workplace injuries such as back injuries and repetitive-motion injuries.

Accepted Answer

A) True 
 B)False

Exam 7: Work Design and Measurement

Many lower level jobs are monotonous and boring.

The chart used to focus on busy and idle portions of a work cycle is a:

"Time-based systems" compensate employees according to the time the employee has worked and the amount of output they produce.

For purposes of obtaining good time standards using a stopwatch time study, the analyst should try to avoid having the worker discover he or she is being observed.

In a stopwatch time study, the average time it takes a given worker to perform a task a certain number of times is the:

In a stopwatch time study, the number of cycles that must be timed is a function of:

Work sampling provides both quick and accurate estimates of activity times.

The symbols for operation, storage, transportation, inspection, and delay would usually be found on which type of chart?

What is the observed time (OT) for this task?

Measured day work refers to an output-based system.

The methods analysis chart which describes the overall sequence of operations, transportation, storage, delays, and inspection is a:

What is the standard time (ST) for this task if the employee worked at a 20% faster pace than is average and an allowance of 25% of the workday is used?

A worker-machine chart can help identify non-productive parts of a process.

A pay system that rewards workers who undergo training that increases their skills is called a "knowledge-based pay system."

One important factor that influences productivity is trust between workers and managers.

What is the probability that the true proportion of time spent mowing is exactly equal to the sample proportion?

The normal time in time study is obtained by multiplying the observed time by the performance rating.

Methods analysis and motion study techniques develop which aspect of jobs?

Ergonomics is important for preventing common workplace injuries such as back injuries and repetitive-motion injuries.

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

MRP and ERP

Inventory Management

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Extension 4: Reliability

Extension 5: Decision Theory

Extension 7: Learning Curves

Extension 8: The Transportation Model

Extension 10: Acceptance Sampling

Extension 14: Maintenance

Filters