Question 1

One factor in determining how many cycles to time in a time study is the degree of variation that is present in the observed times.

Accepted Answer

A) True 
 B)False

Question 2

What is the standard time (ST) for this task if the employee worked at a twenty-percent faster pace than is average, and an allowance of twenty percent of job time is used?

Accepted Answer

A) 4.5 seconds 
B) 5 seconds 
C) 20 seconds 
D) 28.8 seconds 
E) 100 seconds 
A) 4.5 seconds 
B) 5 seconds 
C) 20 seconds 
D) 28.8 seconds 
E) 100 seconds

Question 3

"Self-directed teams" help other work groups make changes to their processes.

Accepted Answer

A) True 
 B)False

Question 4

We incorporate the average seriousness of accidents by measuring the number of lost-time accidents per million labor-hours worked.

Accepted Answer

A) True 
 B)False

Question 5

In work sampling, observations should be taken:

Accepted Answer

A) at the same time each day 
B) within a short period of time 
C) at randomly determined times 
D) once every hour 
E) once every day 
A) at the same time each day 
B) within a short period of time 
C) at randomly determined times 
D) once every hour 
E) once every day

Question 6

What is the standard time (ST) for this task if the bartender worked at a twenty percent faster pace than is average, and an allowance of ten percent of job time is used?

Accepted Answer

A) 135 seconds 
B) 123.8 seconds 
C) 118.8 seconds 
D) 120 seconds 
E) 112.5 seconds 
A) 135 seconds 
B) 123.8 seconds 
C) 118.8 seconds 
D) 120 seconds 
E) 112.5 seconds

Question 7

An advantage of work sampling, compared to a stopwatch time study, is that observations are spread out over a period of time in work sampling.

Accepted Answer

A) True 
 B)False

Question 8

Trust is a factor influencing productivity.

Accepted Answer

A) True 
 B)False

Question 9

How many observations would be needed to be 99.74% confident that the maximum error is 5% of the observed time? Assume that the standard deviation of the task time is 2 seconds.

Accepted Answer

The answer of How many observations would be needed to...

Question 10

What is the standard time (ST) for this task if the employee worked at a twenty percent faster pace than is average, and an allowance of twenty-five percent of the workday is used?

Accepted Answer

A) 20 seconds 
B) 25 seconds 
C) 26.7 seconds 
D) 30 seconds 
E) 32 seconds 
A) 20 seconds 
B) 25 seconds 
C) 26.7 seconds 
D) 30 seconds 
E) 32 seconds

Question 11

In stopwatch time study, adjusting the normal time by an allowance factor for normal delays and interruptions results in the:

Accepted Answer

A) observed time 
B) normal time 
C) standard time 
D) allowance time 
E) performance rating time 
A) observed time 
B) normal time 
C) standard time 
D) allowance time 
E) performance rating time

Question 12

What will be the effect on sample size in work sampling of increasing the permissible maximum error?

Accepted Answer

A) increase the number of observations needed 
B) decrease the number of observations needed 
C) no effect on sample size 
D) sometimes increase and sometimes decrease the sample size, depending on the analyst 
E) impossible to say without additional information 
A) increase the number of observations needed 
B) decrease the number of observations needed 
C) no effect on sample size 
D) sometimes increase and sometimes decrease the sample size, depending on the analyst 
E) impossible to say without additional information

Question 13

For a confidence level of 95.44% and a maximum error of .04, what should be the sample size for estimating the proportion of time spent performing activity A?

Accepted Answer

The answer of For a confidence level of 95.44% and...

Question 14

"Output-based systems" compensate employees according to the amount of output they produce, thereby tying pay directly to performance.

Accepted Answer

A) True 
 B)False

Question 15

Process chart symbols don't include ________.

Accepted Answer

A) Delay 
B) Inspection 
C) Operation 
D) Rejection 
E) Storage 
A) Delay 
B) Inspection 
C) Operation 
D) Rejection 
E) Storage

Question 16

If the person observed worked at a pace that is 20 percent faster than average, and if the appropriate allowance for this task is 25 percent of the workday, what should be the standard time?

Accepted Answer

The answer of If the person observed worked at a...

Question 17

What is the most likely true proportion of time spent mowing?

Accepted Answer

A) 0 
B) .1 
C) .2 
D) .5 
E) 1 
A) 0 
B) .1 
C) .2 
D) .5 
E) 1

Question 18

Specialization is one of the sources of disagreement between the efficiency and behavioral approaches to job design.

Accepted Answer

A) True 
 B)False

Question 19

A technique for estimating the proportion of time a worker spends on various activities is:

Accepted Answer

A) stopwatch time study 
B) standard elemental (historical) times 
C) simultaneous motion study 
D) predetermined (published) time standards 
E) work sampling 
A) stopwatch time study 
B) standard elemental (historical) times 
C) simultaneous motion study 
D) predetermined (published) time standards 
E) work sampling

Question 20

The standard time for a job can be obtained by multiplying the normal time by an appropriate allowance factor.

Accepted Answer

A) True 
 B)False

Exam 7: Work Design and Measurement

One factor in determining how many cycles to time in a time study is the degree of variation that is present in the observed times.

What is the standard time (ST) for this task if the employee worked at a twenty-percent faster pace than is average, and an allowance of twenty percent of job time is used?

"Self-directed teams" help other work groups make changes to their processes.

We incorporate the average seriousness of accidents by measuring the number of lost-time accidents per million labor-hours worked.

In work sampling, observations should be taken:

What is the standard time (ST) for this task if the bartender worked at a twenty percent faster pace than is average, and an allowance of ten percent of job time is used?

An advantage of work sampling, compared to a stopwatch time study, is that observations are spread out over a period of time in work sampling.

Trust is a factor influencing productivity.

How many observations would be needed to be 99.74% confident that the maximum error is 5% of the observed time? Assume that the standard deviation of the task time is 2 seconds.

What is the standard time (ST) for this task if the employee worked at a twenty percent faster pace than is average, and an allowance of twenty-five percent of the workday is used?

In stopwatch time study, adjusting the normal time by an allowance factor for normal delays and interruptions results in the:

What will be the effect on sample size in work sampling of increasing the permissible maximum error?

For a confidence level of 95.44% and a maximum error of .04, what should be the sample size for estimating the proportion of time spent performing activity A?

"Output-based systems" compensate employees according to the amount of output they produce, thereby tying pay directly to performance.

Process chart symbols don't include ________.

If the person observed worked at a pace that is 20 percent faster than average, and if the appropriate allowance for this task is 25 percent of the workday, what should be the standard time?

What is the most likely true proportion of time spent mowing?

Specialization is one of the sources of disagreement between the efficiency and behavioral approaches to job design.

A technique for estimating the proportion of time a worker spends on various activities is:

The standard time for a job can be obtained by multiplying the normal time by an appropriate allowance factor.

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

MRP and ERP

Inventory Management

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Extension 4: Reliability

Extension 5: Decision Theory

Extension 7: Learning Curves

Extension 8: The Transportation Model

Extension 10: Acceptance Sampling

Extension 14: Maintenance

Filters