Question 1

Predetermined time standards are usually based on observing one very efficient worker performing the task.

Accepted Answer

A) True 
 B)False

Question 2

One form of long term team that is increasingly being used, especially in lean production settings, is:

Accepted Answer

A) Quality circle 
B) Product Design 
C) Self-directed 
D) Self-improvement 
E) Mandatory 
A) Quality circle 
B) Product Design 
C) Self-directed 
D) Self-improvement 
E) Mandatory

Question 3

A work sampling study of kitchen help is to be designed.The study will be conducted over a nine-day period.The kitchen help works a seven-hour shift.Determine the day, hour, and minute of five observations using the random digits listed below.

Accepted Answer

@#IMG-DLM& Arrange observation

Question 4

"Knowledge-based pay systems" pay higher wages or salaries to workers who have completed college than to those who just finished high school.

Accepted Answer

A) True 
 B)False

Question 5

For a confidence level of 86.64%, what is the maximum error of the estimate for activity B?

Accepted Answer

The answer of For a confidence level of 86.64%, what...

Question 6

The design of work systems, because objective standards are used, avoids most ethical issues.

Accepted Answer

A) True 
 B)False

Question 7

What is the standard time (ST) for this task if the employee worked at a 20% faster pace than is average and an allowance of 25% of job time is used?

Accepted Answer

A) 40 seconds 
B) 50 seconds 
C) 53.3 seconds 
D) 60 seconds 
E) 64 seconds 
A) 40 seconds 
B) 50 seconds 
C) 53.3 seconds 
D) 60 seconds 
E) 64 seconds

Question 8

Methods analysis cannot be done for new jobs (ones that do not yet exist) since it requires observation of the process.

Accepted Answer

A) True 
 B)False

Question 9

One potential disadvantage of "self-directed teams" is higher training costs.

Accepted Answer

A) True 
 B)False

Question 10

What is the standard time (ST) for this task if the bartender worked at a twenty percent faster pace than is average, and an allowance of twenty percent of the workday is used?

Accepted Answer

A) 112.5 seconds 
B) 120 seconds 
C) 135 seconds 
D) 144 seconds 
E) 150 seconds 
A) 112.5 seconds 
B) 120 seconds 
C) 135 seconds 
D) 144 seconds 
E) 150 seconds

Question 11

What is the normal time (NT) for this task if the employee worked at a 20% faster pace than is average?

Accepted Answer

A) 8 seconds 
B) 32 seconds 
C) 40 seconds 
D) 48 seconds 
E) 200 seconds 
A) 8 seconds 
B) 32 seconds 
C) 40 seconds 
D) 48 seconds 
E) 200 seconds

Question 12

Which sample proportion will require the largest number of work sampling observations?

Accepted Answer

A) .05 
B) .25 
C) .50 
D) .75 
E) .95 
A) .05 
B) .25 
C) .50 
D) .75 
E) .95

Question 13

Which of the following most closely describes job enlargement?

Accepted Answer

A) horizontal loading 
B) increasing the level of responsibility associated with a job 
C) transferring workers through a series of jobs to increase their scope of experience 
D) increasing the amount of workspace assigned to a worker 
E) assigning two jobs to the same worker 
A) horizontal loading 
B) increasing the level of responsibility associated with a job 
C) transferring workers through a series of jobs to increase their scope of experience 
D) increasing the amount of workspace assigned to a worker 
E) assigning two jobs to the same worker

Question 14

The Occupational Safety and Health Act (OSHA) is a regulatory burden that has been proven to have little impact on the safety and welfare of workers.

Accepted Answer

A) True 
 B)False

Question 15

A behavioral approach to job design which increases responsibility for planning and coordinating tasks is job:

Accepted Answer

A) enlargement 
B) rotation 
C) enrichment 
D) involvement 
E) enhancement 
A) enlargement 
B) rotation 
C) enrichment 
D) involvement 
E) enhancement

Question 16

Predetermined time standards use historical data from a company's own files.

Accepted Answer

A) True 
 B)False

Question 17

How confident can the manager be that the true proportion of time spent mowing is between .45 and .55?

Accepted Answer

A) 90 percent 
B) 95 percent 
C) 95.5 percent 
D) 99 percent 
E) 99.7 percent 
A) 90 percent 
B) 95 percent 
C) 95.5 percent 
D) 99 percent 
E) 99.7 percent

Question 18

A major advantage of job specialization in business is increased _________.

Accepted Answer

A) motivation 
B) opportunity for advancement 
C) opportunity for self-fulfillment 
D) productivity 
E) job enrichment 
A) motivation 
B) opportunity for advancement 
C) opportunity for self-fulfillment 
D) productivity 
E) job enrichment

Question 19

What number of observations would be required in a time study in order to obtain a 95 percent confidence that the average time observed was no more than 0.6 minutes from the true mean, assuming a standard deviation of cycle time of 1.8 minutes?

Accepted Answer

The answer of What number of observations would be required...

Question 20

How many observations should be made if she wants to be 0.8664 confident that the maximum error in the observed time is 0.5 second? Assume that the standard deviation of the task time is 4 seconds.

Accepted Answer

A) 10 
B) 12 
C) 120 
D) 144 
E) 169 
A) 10 
B) 12 
C) 120 
D) 144 
E) 169

Exam 7: Work Design and Measurement

Predetermined time standards are usually based on observing one very efficient worker performing the task.

One form of long term team that is increasingly being used, especially in lean production settings, is:

A work sampling study of kitchen help is to be designed.The study will be conducted over a nine-day period.The kitchen help works a seven-hour shift.Determine the day, hour, and minute of five observations using the random digits listed below.

"Knowledge-based pay systems" pay higher wages or salaries to workers who have completed college than to those who just finished high school.

For a confidence level of 86.64%, what is the maximum error of the estimate for activity B?

The design of work systems, because objective standards are used, avoids most ethical issues.

What is the standard time (ST) for this task if the employee worked at a 20% faster pace than is average and an allowance of 25% of job time is used?

Methods analysis cannot be done for new jobs (ones that do not yet exist) since it requires observation of the process.

One potential disadvantage of "self-directed teams" is higher training costs.

What is the standard time (ST) for this task if the bartender worked at a twenty percent faster pace than is average, and an allowance of twenty percent of the workday is used?

What is the normal time (NT) for this task if the employee worked at a 20% faster pace than is average?

Which sample proportion will require the largest number of work sampling observations?

Which of the following most closely describes job enlargement?

The Occupational Safety and Health Act (OSHA) is a regulatory burden that has been proven to have little impact on the safety and welfare of workers.

A behavioral approach to job design which increases responsibility for planning and coordinating tasks is job:

Predetermined time standards use historical data from a company's own files.

How confident can the manager be that the true proportion of time spent mowing is between .45 and .55?

A major advantage of job specialization in business is increased _________.

What number of observations would be required in a time study in order to obtain a 95 percent confidence that the average time observed was no more than 0.6 minutes from the true mean, assuming a standard deviation of cycle time of 1.8 minutes?

How many observations should be made if she wants to be 0.8664 confident that the maximum error in the observed time is 0.5 second? Assume that the standard deviation of the task time is 4 seconds.

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

MRP and ERP

Inventory Management

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Extension 4: Reliability

Extension 5: Decision Theory

Extension 7: Learning Curves

Extension 8: The Transportation Model

Extension 10: Acceptance Sampling

Extension 14: Maintenance

Filters