Question 1

What is partnering and why has it become popular for managing projects?

Accepted Answer

Partnering is a method of transforming contractual relationships into a cohesive, cooperative project team with a single set of goals and established procedures for resolving disputes in a timely manner.It is popular because the old way, built on an adversarial premise, was not working.

Question 2

ontracting project work has long been the norm in the _______ industry.

Accepted Answer

A) Telecommunications 
B) Financial 
C) Insurance 
D) Construction 
E) Retail 
A) Telecommunications 
B) Financial 
C) Insurance 
D) Construction 
E) Retail D

Question 3

__________ is a major advantage of outsourcing project work because companies can secure competitive prices for contracted services, especially if the work can be outsourced offshore.

Accepted Answer

Cost reduction
Explanation: Cost reduction is where companies can secure competitive prices for contracted services, especially if the work can be outsourced offshore.Furthermore, overhead costs are dramatically cut since the company no longer has to internally maintain the contracted services.

Question 4

Among the many advantages for establishing long-term partnerships are:

Accepted Answer

A) Reduced administrative costs 
B) Improved performance 
C) Improved communication 
D) B and C are both correct 
E) A, B, and C are all correct 
A) Reduced administrative costs 
B) Improved performance 
C) Improved communication 
D) B and C are both correct 
E) A, B, and C are all correct

Question 5

Which of the following is suggested as the best target for a customer satisfaction ratio?

Accepted Answer

A) 1.00 
B) 1.05 
C) 1.10 
D) 1.20 
E) 1.50 
A) 1.00 
B) 1.05 
C) 1.10 
D) 1.20 
E) 1.50

Question 6

As part of an effort to cut costs, the United States Department of Defense issues annual Value Engineering Awards.

Accepted Answer

A) True 
 B)False

Question 7

What is negotiation jujitsu?

Accepted Answer

It is a technique for negotiating with u

Question 8

Identify the four advantages to outsourcing project work.

Accepted Answer

1.cost reduction, 2.shorten pr

Question 9

It is a good idea to add a penalty clause to an outsourcing agreement because deadlines are often taken as a suggestion rather than a commitment.

Accepted Answer

A) True 
 B)False

Question 10

In the Snapshot from Practice dealing with the Value Engineering Awards program, which branch of the U.S.government was involved?

Accepted Answer

A) Department of Defense 
B) Department of Commerce 
C) Department of Transportation 
D) N.A.S.A 
E) Department of Education 
A) Department of Defense 
B) Department of Commerce 
C) Department of Transportation 
D) N.A.S.A 
E) Department of Education

Question 11

Not only can contracted project work be cheaper, it can also be done __________.

Accepted Answer

faster
Explanation: Not only c

Question 12

In traditional project relationships, ________ are structured and guarded.

Accepted Answer

communications
Expla

Question 13

Which of the following is not a potential part of the outsourcing concept?

Accepted Answer

A) Computers 
B) Faxes 
C) Computer-aided design systems 
D) Video teleconferencing 
E) All the above are correct 
A) Computers 
B) Faxes 
C) Computer-aided design systems 
D) Video teleconferencing 
E) All the above are correct

Question 14

Customer satisfaction can be quantitified by:

Accepted Answer

A) Perceived performance divided by actual performance 
B) Actual performance divided by expected performance 
C) Perceived performance divided by expected performance 
D) Actual performance divided by perceived performance 
E) Expected performance divided by actual performance 
A) Perceived performance divided by actual performance 
B) Actual performance divided by expected performance 
C) Perceived performance divided by expected performance 
D) Actual performance divided by perceived performance 
E) Expected performance divided by actual performance

Question 15

Because English is the language of business, it is not necessary to speak in a direct manner using short sentences made of basic, simple words as this may taken as an insult.

Accepted Answer

A) True 
 B)False

Question 16

Team-building workshops with outsourcing vendors is usually led by an outside consultant who is an expert in designing and facilitating such workshops.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is not one of the key points of principled negotiation?

Accepted Answer

A) Use objective criteria when possible 
B) Be honest and forthright 
C) Focus on interests, not positions 
D) Separate the people from the problem 
E) Invent options for mutual gain 
A) Use objective criteria when possible 
B) Be honest and forthright 
C) Focus on interests, not positions 
D) Separate the people from the problem 
E) Invent options for mutual gain

Question 18

What is principled negotiation and what are the four key points it is based upon?

Accepted Answer

Principled negotiation is an approach to

Question 19

Identify the three steps you should take to confirm that the outsourcer thoroughly understands your requirements.

Accepted Answer

1.document your requirements,

Question 20

A prime consideration in choosing outsourcing vendors is to assess the fit with their project management system.

Accepted Answer

A) True 
 B)False

What is partnering and why has it become popular for managing projects?

ontracting project work has long been the norm in the _______ industry.

__________ is a major advantage of outsourcing project work because companies can secure competitive prices for contracted services, especially if the work can be outsourced offshore.

Among the many advantages for establishing long-term partnerships are:

Which of the following is suggested as the best target for a customer satisfaction ratio?

As part of an effort to cut costs, the United States Department of Defense issues annual Value Engineering Awards.

What is negotiation jujitsu?

Identify the four advantages to outsourcing project work.

It is a good idea to add a penalty clause to an outsourcing agreement because deadlines are often taken as a suggestion rather than a commitment.

In the Snapshot from Practice dealing with the Value Engineering Awards program, which branch of the U.S.government was involved?

Not only can contracted project work be cheaper, it can also be done __________.

In traditional project relationships, ________ are structured and guarded.

Which of the following is not a potential part of the outsourcing concept?

Customer satisfaction can be quantitified by:

Because English is the language of business, it is not necessary to speak in a direct manner using short sentences made of basic, simple words as this may taken as an insult.

Team-building workshops with outsourcing vendors is usually led by an outside consultant who is an expert in designing and facilitating such workshops.

Which of the following is not one of the key points of principled negotiation?

What is principled negotiation and what are the four key points it is based upon?

Identify the three steps you should take to confirm that the outsourcer thoroughly understands your requirements.

A prime consideration in choosing outsourcing vendors is to assess the fit with their project management system.

Modern Project Management

Organization Strategy and Project Selection

Organization: Structure and Culture

Defining the Project

Estimating Project Times and Costs

Developing a Project Plan

Managing Risk

Scheduling Resources and Costs

Reducing Project Duration

Leadership: Being an Effective Project Manager

Managing Project Teams

Progress and Performance Measurement and Evaluation

Project Closure

International Projects

Oversight

An Introduction to Agile Project Management

Project Management Career Paths

Filters

Exam 12: Outsourcing: Managing Interorganizational Relations

What is partnering and why has it become popular for managing projects?

ontracting project work has long been the norm in the _______ industry.

__________ is a major advantage of outsourcing project work because companies can secure competitive prices for contracted services, especially if the work can be outsourced offshore.

Among the many advantages for establishing long-term partnerships are:

Which of the following is suggested as the best target for a customer satisfaction ratio?

As part of an effort to cut costs, the United States Department of Defense issues annual Value Engineering Awards.

What is negotiation jujitsu?

Identify the four advantages to outsourcing project work.

It is a good idea to add a penalty clause to an outsourcing agreement because deadlines are often taken as a suggestion rather than a commitment.

In the Snapshot from Practice dealing with the Value Engineering Awards program, which branch of the U.S.government was involved?

Not only can contracted project work be cheaper, it can also be done __________.

In traditional project relationships, ________ are structured and guarded.

Which of the following is not a potential part of the outsourcing concept?

Customer satisfaction can be quantitified by:

Because English is the language of business, it is not necessary to speak in a direct manner using short sentences made of basic, simple words as this may taken as an insult.

Team-building workshops with outsourcing vendors is usually led by an outside consultant who is an expert in designing and facilitating such workshops.

Which of the following is not one of the key points of principled negotiation?

What is principled negotiation and what are the four key points it is based upon?

Identify the three steps you should take to confirm that the outsourcer thoroughly understands your requirements.

A prime consideration in choosing outsourcing vendors is to assess the fit with their project management system.

Modern Project Management

Organization Strategy and Project Selection

Organization: Structure and Culture

Defining the Project

Estimating Project Times and Costs

Developing a Project Plan

Managing Risk

Scheduling Resources and Costs

Reducing Project Duration

Leadership: Being an Effective Project Manager

Managing Project Teams

Progress and Performance Measurement and Evaluation

Project Closure

International Projects

Oversight

An Introduction to Agile Project Management

Project Management Career Paths

Filters