Question 1

The capacity to empathize with other cultures is an important characteristic of global mindset.

Accepted Answer

A) True 
 B)False

Question 2

_______ refers to an individual's ability to perceive,know about,and process information across cultures.

Accepted Answer

A) Empathy 
B) Cultural awareness 
C) Global mindset 
D) Intelligence. 
E) Diversity sensitivity 
A) Empathy 
B) Cultural awareness 
C) Global mindset 
D) Intelligence. 
E) Diversity sensitivity

Question 3

Which of these is NOT a step in the self-fulfilling prophecy process?

Accepted Answer

A) Supervisor forms expectations about employee. 
B) Supervisor forms an impression based on the most recent information about the employee. 
C) Expectations affect supervisor's behaviour toward employee. 
D) Supervisor's behaviour affects employee's abilities and self-confidence. 
E) Employee's behaviour becomes consistent with supervisor's expectations. 
A) Supervisor forms expectations about employee. 
B) Supervisor forms an impression based on the most recent information about the employee. 
C) Expectations affect supervisor's behaviour toward employee. 
D) Supervisor's behaviour affects employee's abilities and self-confidence. 
E) Employee's behaviour becomes consistent with supervisor's expectations.

Question 4

Halo effect is more likely to occur when:

Accepted Answer

A) we know the target person and have a good opportunity to measure his or her job performance. 
B) we have low expectations of the target person. 
C) we have a high level of learning orientation. 
D) we are very good at delaying the formation of first impressions. 
E) we lack concrete information about the target person and we are not motivated to search for it. 
A) we know the target person and have a good opportunity to measure his or her job performance. 
B) we have low expectations of the target person. 
C) we have a high level of learning orientation. 
D) we are very good at delaying the formation of first impressions. 
E) we lack concrete information about the target person and we are not motivated to search for it.

Question 5

In the Johari Window,feedback from others helps us to:

Accepted Answer

A) increase our open area by reducing our blind areA. 
B) increase our unknown area by reducing our hidden area. 
C) decrease our open area by increasing our amount of disclosure. 
D) increase our open area by reducing our closed area. 
E) increase our open area by reducing our hidden area. 
A) increase our open area by reducing our blind areA. 
B) increase our unknown area by reducing our hidden area. 
C) decrease our open area by increasing our amount of disclosure. 
D) increase our open area by reducing our closed area. 
E) increase our open area by reducing our hidden area.

Question 6

The main objective of the Johari Window process is to maintain the same amount of information about yourself in each of the four quadrants.

Accepted Answer

A) True 
 B)False

Question 7

People perform better in most employment situations when they have a strong external locus of control.

Accepted Answer

A) True 
 B)False

Question 8

One of the most effective ways to minimize negative self-fulfilling prophecy is to make managers aware of the power of positive expectations.

Accepted Answer

A) True 
 B)False

Question 9

Homogenization and differentiation are two activities in the process of social identity and self-enhancement.

Accepted Answer

A) True 
 B)False

Question 10

Self-efficacy is similar to self-effacing behaviour.

Accepted Answer

A) True 
 B)False

Question 11

People with higher internal locus of control are more successful in their careers,and earn more money.

Accepted Answer

A) True 
 B)False

Question 12

Some stereotypes can contain kernels of truth.

Accepted Answer

A) True 
 B)False

Question 13

Social identity theory explains self-concept only in terms of personal identity.

Accepted Answer

A) True 
 B)False

Question 14

NuGas Corp.has just sent a dozen (mostly white male)managers from Germany to its exploration site in a remote area of Indonesia.Few of these managers have worked with Indonesian employees,so the company has asked you to design an on-site one-day experiential training program to help these managers to minimize perceptual problems that might otherwise occur.The program must be experiential (i.e.participants interact with each other rather than attend an awareness lecture)and the activities must help the managers to discover biases that may be hidden or unknown to them.Describe the key features of this training program and discuss its conceptual foundations.

Accepted Answer

This question relates to the Johari Wind

Question 15

Discuss how a person can develop a global mindset.How can an organization help this process?

Accepted Answer

Developing a global mindset begins with

Question 16

Social identity theory says that:

Accepted Answer

A) we define ourselves in terms of our membership in certain groups and our differences with people who belong to other groups. 
B) we tend to believe our own actions are caused by motivation or ability rather than the situation. 
C) our expectations about another person cause that person to act in a way that is consistent with those expectations. 
D) we quickly form an opinion of people based on the first information we receive about them. 
E) our emotions screen out large blocks of information that threaten our beliefs and values. 
A) we define ourselves in terms of our membership in certain groups and our differences with people who belong to other groups. 
B) we tend to believe our own actions are caused by motivation or ability rather than the situation. 
C) our expectations about another person cause that person to act in a way that is consistent with those expectations. 
D) we quickly form an opinion of people based on the first information we receive about them. 
E) our emotions screen out large blocks of information that threaten our beliefs and values.

Question 17

The statement "First impressions are lasting impressions" is represented by:

Accepted Answer

A) primacy effect. 
B) self-fulfilling prophecy. 
C) projection bias. 
D) recency effect. 
E) extroversion. 
A) primacy effect. 
B) self-fulfilling prophecy. 
C) projection bias. 
D) recency effect. 
E) extroversion.

Question 18

George believes that women have difficulty coping with the stress of executive decisions.Sally is promoted into a senior management position,and George soon complains that Sally won't be able to cope with this job.George is exhibiting which of the following perceptual errors?

Accepted Answer

A) Attribution error 
B) Stereotyping 
C) Projection bias 
D) Halo effect 
E) Recency effect 
A) Attribution error 
B) Stereotyping 
C) Projection bias 
D) Halo effect 
E) Recency effect

Question 19

Deep absorption of knowledge required to develop a global mindset results from immersion in the foreign cultures.

Accepted Answer

A) True 
 B)False

Question 20

The process of receiving information about and making sense of the world around us is called:

Accepted Answer

A) perception. 
B) projection. 
C) social learning. 
D) social identity. 
E) personal identity. 
A) perception. 
B) projection. 
C) social learning. 
D) social identity. 
E) personal identity.

The capacity to empathize with other cultures is an important characteristic of global mindset.

_______ refers to an individual's ability to perceive,know about,and process information across cultures.

Which of these is NOT a step in the self-fulfilling prophecy process?

Halo effect is more likely to occur when:

In the Johari Window,feedback from others helps us to:

The main objective of the Johari Window process is to maintain the same amount of information about yourself in each of the four quadrants.

People perform better in most employment situations when they have a strong external locus of control.

One of the most effective ways to minimize negative self-fulfilling prophecy is to make managers aware of the power of positive expectations.

Homogenization and differentiation are two activities in the process of social identity and self-enhancement.

Self-efficacy is similar to self-effacing behaviour.

People with higher internal locus of control are more successful in their careers,and earn more money.

Some stereotypes can contain kernels of truth.

Social identity theory explains self-concept only in terms of personal identity.

Discuss how a person can develop a global mindset.How can an organization help this process?

Social identity theory says that:

The statement "First impressions are lasting impressions" is represented by:

George believes that women have difficulty coping with the stress of executive decisions.Sally is promoted into a senior management position,and George soon complains that Sally won't be able to cope with this job.George is exhibiting which of the following perceptual errors?

Deep absorption of knowledge required to develop a global mindset results from immersion in the foreign cultures.

The process of receiving information about and making sense of the world around us is called:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 3: Perceiving Ourselves and Others in Organizations

The capacity to empathize with other cultures is an important characteristic of global mindset.

_______ refers to an individual's ability to perceive,know about,and process information across cultures.

Which of these is NOT a step in the self-fulfilling prophecy process?

Halo effect is more likely to occur when:

In the Johari Window,feedback from others helps us to:

The main objective of the Johari Window process is to maintain the same amount of information about yourself in each of the four quadrants.

People perform better in most employment situations when they have a strong external locus of control.

One of the most effective ways to minimize negative self-fulfilling prophecy is to make managers aware of the power of positive expectations.

Homogenization and differentiation are two activities in the process of social identity and self-enhancement.

Self-efficacy is similar to self-effacing behaviour.

People with higher internal locus of control are more successful in their careers,and earn more money.

Some stereotypes can contain kernels of truth.

Social identity theory explains self-concept only in terms of personal identity.

Discuss how a person can develop a global mindset.How can an organization help this process?

Social identity theory says that:

The statement "First impressions are lasting impressions" is represented by:

George believes that women have difficulty coping with the stress of executive decisions.Sally is promoted into a senior management position,and George soon complains that Sally won't be able to cope with this job.George is exhibiting which of the following perceptual errors?

Deep absorption of knowledge required to develop a global mindset results from immersion in the foreign cultures.

The process of receiving information about and making sense of the world around us is called:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters