Question 1

Confirmation bias causes us to screen out information that is contrary to our values and assumptions.

Accepted Answer

A) True 
 B)False

Question 2

Self-fulfilling prophecy occurs whenever supervisors accurately predict the future performance of recently hired employees.

Accepted Answer

A) True 
 B)False

Question 3

A perception of one's competence to perform across a variety of situations indicates:

Accepted Answer

A) an external locus of control. 
B) a high level of introversion. 
C) an advanced personality deficiency. 
D) a high level of self-efficacy. 
E) an internal locus of control. 
A) an external locus of control. 
B) a high level of introversion. 
C) an advanced personality deficiency. 
D) a high level of self-efficacy. 
E) an internal locus of control.

Question 4

The halo effect occurs when one characteristic of a person shapes our general impression of that person which,in turn,biases our perceptions about the other characteristics of that person.

Accepted Answer

A) True 
 B)False

Question 5

Stereotyping helps up in several valuable ways.

Accepted Answer

A) True 
 B)False

Question 6

The objective of the Johari Window is to:

Accepted Answer

A) improve our awareness of ourselves. 
B) help others to understand the reasons behind our actions. 
C) improve our perceptual process. 
D) All of the answers are correct. 
E) improve our awareness of ourselves and improve our perceptual process. 
A) improve our awareness of ourselves. 
B) help others to understand the reasons behind our actions. 
C) improve our perceptual process. 
D) All of the answers are correct. 
E) improve our awareness of ourselves and improve our perceptual process.

Question 7

The recency effect is more common when:

Accepted Answer

A) making an evaluation involving complex information. 
B) the decision maker has considerable experience in that situation. 
C) the decision maker believes most employees are above average. 
D) evaluating someone who is easily identified with a visible demographic group. 
E) the decision maker has a strong learning orientation. 
A) making an evaluation involving complex information. 
B) the decision maker has considerable experience in that situation. 
C) the decision maker believes most employees are above average. 
D) evaluating someone who is easily identified with a visible demographic group. 
E) the decision maker has a strong learning orientation.

Question 8

In the Johari Window,the open area gets smaller when we:

Accepted Answer

A) provide disclosure. 
B) receive feedback from others. 
C) decrease the hidden area. 
D) All of the answers are correct. 
E) None of the answers apply. 
A) provide disclosure. 
B) receive feedback from others. 
C) decrease the hidden area. 
D) All of the answers are correct. 
E) None of the answers apply.

Question 9

In the Johari Window,the ___________ area includes information about you that is known both to you and others.

Accepted Answer

A) mid-level 
B) hidden 
C) unknown 
D) blind 
E) open 
A) mid-level 
B) hidden 
C) unknown 
D) blind 
E) open

Question 10

Compared with those who have a low self-esteem,employees with a high self-esteem:

Accepted Answer

A) tend to be better conversationalists. 
B) have difficulty controlling their temper. 
C) have more of an external locus of control. 
D) are less influenced by others. 
E) tend to be better conversationalists and have more of an external locus of control. 
A) tend to be better conversationalists. 
B) have difficulty controlling their temper. 
C) have more of an external locus of control. 
D) are less influenced by others. 
E) tend to be better conversationalists and have more of an external locus of control.

Question 11

The process of assigning traits to people based on their membership in a social category refers to:

Accepted Answer

A) recency effect. 
B) halo effect. 
C) projection bias. 
D) empathy. 
E) stereotyping. 
A) recency effect. 
B) halo effect. 
C) projection bias. 
D) empathy. 
E) stereotyping.

Question 12

The tendency to attribute the behaviour of other people to internal factors rather than external factors refers to:

Accepted Answer

A) recency bias. 
B) projection bias. 
C) fundamental attribution error. 
D) primacy effect. 
E) self-serving bias. 
A) recency bias. 
B) projection bias. 
C) fundamental attribution error. 
D) primacy effect. 
E) self-serving bias.

Question 13

One problem with stereotyping is that few traits assigned to a particular social category accurately describe every person identified with that group.

Accepted Answer

A) True 
 B)False

Question 14

Someone who is new to the job and has a low sense of achievement is:

Accepted Answer

A) less likely to engage in stereotyping. 
B) more likely to engage in fundamental attribution error. 
C) more likely to have a strong learning orientation. 
D) more vulnerable to the supervisor's self-fulfilling prophecies of that employee. 
E) more likely to engage in behaviour modification. 
A) less likely to engage in stereotyping. 
B) more likely to engage in fundamental attribution error. 
C) more likely to have a strong learning orientation. 
D) more vulnerable to the supervisor's self-fulfilling prophecies of that employee. 
E) more likely to engage in behaviour modification.

Question 15

Clarity of self-concept refers to the degree or realism one attaches to his or her self-image.

Accepted Answer

A) True 
 B)False

Question 16

__________ is a mostly nonconscious process of organizing people and objects into preconceived groups stored in memory.

Accepted Answer

A) Selective attention 
B) Halo effect 
C) Attribution 
D) Categorical thinking 
E) Projection 
A) Selective attention 
B) Halo effect 
C) Attribution 
D) Categorical thinking 
E) Projection

Question 17

The combination of social identity and self-enhancement occurs through categorization and attribution activities.

Accepted Answer

A) True 
 B)False

Question 18

Which of these statements about the contact hypothesis is TRUE?

Accepted Answer

A) Increased contact with someone tends to change our stereotype of the group to which that person belongs. 
B) Increased contact with someone tends to reduce our tendency to use stereotypes to perceive that person. 
C) By reducing our contact with people,we develop more accurate perceptions of them. 
D) All of the answers are correct. 
E) Increased contact with someone tends to change our stereotype of the group to which that person belongs and tends to reduce our tendency to use stereotypes to perceive that person. 
A) Increased contact with someone tends to change our stereotype of the group to which that person belongs. 
B) Increased contact with someone tends to reduce our tendency to use stereotypes to perceive that person. 
C) By reducing our contact with people,we develop more accurate perceptions of them. 
D) All of the answers are correct. 
E) Increased contact with someone tends to change our stereotype of the group to which that person belongs and tends to reduce our tendency to use stereotypes to perceive that person.

Question 19

To what extent is halo effect a problem here?

Accepted Answer

There is a strong likelihood that halo e

Question 20

When the Royal Ontario Bank (ROB)acquired a major investment firm,senior executives noticed hostilities forming between the financial analysts in the investment company and the bank's marketing people who provide marketing expertise for the investment firm's mutual funds and other investment vehicles.The marketing staff say that the finance types wouldn't know a customer if they stepped on one.They partly attribute this to the poor marketing expertise in the investment firm before the bank bought it.The finance types,many of whom have graduate degrees from top universities,privately complain that the marketing types don't have enough brainpower to turn on a light switch.Use what you know about social identity and the processes of categorization,homogenization,and differentiation to explain why these hostilities might exist.

Accepted Answer

Social identity theory states that peopl

Confirmation bias causes us to screen out information that is contrary to our values and assumptions.

Self-fulfilling prophecy occurs whenever supervisors accurately predict the future performance of recently hired employees.

A perception of one's competence to perform across a variety of situations indicates:

The halo effect occurs when one characteristic of a person shapes our general impression of that person which,in turn,biases our perceptions about the other characteristics of that person.

Stereotyping helps up in several valuable ways.

The objective of the Johari Window is to:

The recency effect is more common when:

In the Johari Window,the open area gets smaller when we:

In the Johari Window,the ___________ area includes information about you that is known both to you and others.

Compared with those who have a low self-esteem,employees with a high self-esteem:

The process of assigning traits to people based on their membership in a social category refers to:

The tendency to attribute the behaviour of other people to internal factors rather than external factors refers to:

One problem with stereotyping is that few traits assigned to a particular social category accurately describe every person identified with that group.

Someone who is new to the job and has a low sense of achievement is:

Clarity of self-concept refers to the degree or realism one attaches to his or her self-image.

__________ is a mostly nonconscious process of organizing people and objects into preconceived groups stored in memory.

The combination of social identity and self-enhancement occurs through categorization and attribution activities.

Which of these statements about the contact hypothesis is TRUE?

To what extent is halo effect a problem here?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 3: Perceiving Ourselves and Others in Organizations

Confirmation bias causes us to screen out information that is contrary to our values and assumptions.

Self-fulfilling prophecy occurs whenever supervisors accurately predict the future performance of recently hired employees.

A perception of one's competence to perform across a variety of situations indicates:

The halo effect occurs when one characteristic of a person shapes our general impression of that person which,in turn,biases our perceptions about the other characteristics of that person.

Stereotyping helps up in several valuable ways.

The objective of the Johari Window is to:

The recency effect is more common when:

In the Johari Window,the open area gets smaller when we:

In the Johari Window,the ___________ area includes information about you that is known both to you and others.

Compared with those who have a low self-esteem,employees with a high self-esteem:

The process of assigning traits to people based on their membership in a social category refers to:

The tendency to attribute the behaviour of other people to internal factors rather than external factors refers to:

One problem with stereotyping is that few traits assigned to a particular social category accurately describe every person identified with that group.

Someone who is new to the job and has a low sense of achievement is:

Clarity of self-concept refers to the degree or realism one attaches to his or her self-image.

__________ is a mostly nonconscious process of organizing people and objects into preconceived groups stored in memory.

The combination of social identity and self-enhancement occurs through categorization and attribution activities.

Which of these statements about the contact hypothesis is TRUE?

To what extent is halo effect a problem here?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters