Question 1

How do values and attitudes affect the selective attention process?

Accepted Answer

A) Values and attitudes don't affect how people deal with information at all. 
B) People tend to only absorb information that is unrelated to their values and attitudes. 
C) People pay attention to information that is consistent with their values and attitudes. 
D) People pay attention to information that conflicts with their values and attitudes. 
E) People pay attention to information only when it describes things for which they have no values or attitudes. 
A) Values and attitudes don't affect how people deal with information at all. 
B) People tend to only absorb information that is unrelated to their values and attitudes. 
C) People pay attention to information that is consistent with their values and attitudes. 
D) People pay attention to information that conflicts with their values and attitudes. 
E) People pay attention to information only when it describes things for which they have no values or attitudes.

Question 2

In what way does self-verification differ from self-enhancement?

Accepted Answer

A) It differs because we prefer feedback that is consistent with our self-concept even when that feedback is unflattering. 
B) Self-verification is used only to enhance our self- concept. 
C) Self-verification is a process which suppresses counterproductive behaviour. 
D) Self-verification helps us find ways to justify our actions. 
E) It does not allow for self-improvement. 
A) It differs because we prefer feedback that is consistent with our self-concept even when that feedback is unflattering. 
B) Self-verification is used only to enhance our self- concept. 
C) Self-verification is a process which suppresses counterproductive behaviour. 
D) Self-verification helps us find ways to justify our actions. 
E) It does not allow for self-improvement.

Question 3

Employees can break out of their existing mental models by working with colleagues from diverse backgrounds that bring different mental models to the workplace.

Accepted Answer

A) True 
 B)False

Question 4

The primacy effect occurs because we have a strong need to quickly make sense of other people.

Accepted Answer

A) True 
 B)False

Question 5

Self-evaluation is mostly defined in terms of the following three concepts: self-esteem,self-efficacy,and locus of control.

Accepted Answer

A) True 
 B)False

Question 6

Social identity theory partially explains why people in low-status jobs tend to define themselves in terms of non-job groups.

Accepted Answer

A) True 
 B)False

Question 7

Screening out information that is contrary to our values and assumptions is called:

Accepted Answer

A) confirmation bias 
B) selective attention 
C) screening bias 
D) value-affirmation 
E) None of the choices are correct. 
A) confirmation bias 
B) selective attention 
C) screening bias 
D) value-affirmation 
E) None of the choices are correct.

Question 8

Fundamental attribution error would cause a supervisor to believe that an employee's lateness is due to factors beyond the employee's control rather than to a lack of motivation to attend work.

Accepted Answer

A) True 
 B)False

Question 9

What corrective action should the organization take to minimize this attribution error?

Accepted Answer

The first step to minimizing the fundame

Question 10

Our likelihood of noticing a person or object depends on its:

Accepted Answer

A) novelty. 
B) intensity. 
C) motion. 
D) size. 
E) All of the answers are correct. 
A) novelty. 
B) intensity. 
C) motion. 
D) size. 
E) All of the answers are correct.

Question 11

Selective attention and environmental stimuli are two components of:

Accepted Answer

A) attribution theory. 
B) the perceptual process. 
C) the Johari Window. 
D) the 'Big Five' personality dimensions. 
E) the self-fulfilling prophecy model. 
A) attribution theory. 
B) the perceptual process. 
C) the Johari Window. 
D) the 'Big Five' personality dimensions. 
E) the self-fulfilling prophecy model.

Question 12

According to the Johari Window,the hidden area is reduced through disclosure.

Accepted Answer

A) True 
 B)False

Question 13

The recency effect occurs when a person's annual performance evaluation is heavily influenced by performance results over the last month.

Accepted Answer

A) True 
 B)False

Question 14

What is the last step in the self-fulfilling prophecy cycle?

Accepted Answer

A) The employee's behaviour becomes a source of disappointment for the supervisor. 
B) The employee's behaviour becomes inconsistent with the supervisor's expectations. 
C) The supervisor's unrealistic expectations cannot be achieved by the employee. 
D) The employee's behaviour becomes consistent with the supervisor's expectations. 
E) The supervisor's unrealistic expectations results in performance failure by the employeE. 
A) The employee's behaviour becomes a source of disappointment for the supervisor. 
B) The employee's behaviour becomes inconsistent with the supervisor's expectations. 
C) The supervisor's unrealistic expectations cannot be achieved by the employee. 
D) The employee's behaviour becomes consistent with the supervisor's expectations. 
E) The supervisor's unrealistic expectations results in performance failure by the employeE.

Question 15

Which of the following helps managers to increase their empathy with subordinates?

Accepted Answer

A) Managers should work together in executive offices away from their employees. 
B) Managers should use formal written media (e.g.memos,reports)rather than face-to-face interaction when communicating new directives to employees. 
C) Managers who occasionally work in their subordinates' jobs along with their employees. 
D) Managers should take a training program where they learn about primacy and recency effects. 
E) All of the answers are correct. 
A) Managers should work together in executive offices away from their employees. 
B) Managers should use formal written media (e.g.memos,reports)rather than face-to-face interaction when communicating new directives to employees. 
C) Managers who occasionally work in their subordinates' jobs along with their employees. 
D) Managers should take a training program where they learn about primacy and recency effects. 
E) All of the answers are correct.

Question 16

___________ occurs when our general impression of a person,usually based on one prominent characteristic,colours our perception of other characteristics of that person.

Accepted Answer

A) Projection bias 
B) Halo effect 
C) Selective attention 
D) Self-serving bias 
E) Stereotyping 
A) Projection bias 
B) Halo effect 
C) Selective attention 
D) Self-serving bias 
E) Stereotyping

Question 17

Organizations can encourage positive self-fulfilling prophecy by:

Accepted Answer

A) training supervisors to ignore new employees who will clearly fail to perform the job well. 
B) training supervisors and team leaders to increase employee self-confidence. 
C) developing a culture of support and learning. 
D) All of the answers are correct. 
E) training supervisors and team leaders to increase employee self-confidence and developing a culture of support and learning. 
A) training supervisors to ignore new employees who will clearly fail to perform the job well. 
B) training supervisors and team leaders to increase employee self-confidence. 
C) developing a culture of support and learning. 
D) All of the answers are correct. 
E) training supervisors and team leaders to increase employee self-confidence and developing a culture of support and learning.

Question 18

People with higher self-esteem than others believe they are superior.

Accepted Answer

A) True 
 B)False

Question 19

The Johari Window is a training program that teaches employees how to change their personality.

Accepted Answer

A) True 
 B)False

Question 20

Mental models are __________ that guide perceptions and behaviour.

Accepted Answer

A) stereotypes 
B) forms of punishment 
C) self-fulfilling prophecies 
D) internal representations of the external world 
E) action learning practices 
A) stereotypes 
B) forms of punishment 
C) self-fulfilling prophecies 
D) internal representations of the external world 
E) action learning practices

How do values and attitudes affect the selective attention process?

In what way does self-verification differ from self-enhancement?

Employees can break out of their existing mental models by working with colleagues from diverse backgrounds that bring different mental models to the workplace.

The primacy effect occurs because we have a strong need to quickly make sense of other people.

Self-evaluation is mostly defined in terms of the following three concepts: self-esteem,self-efficacy,and locus of control.

Social identity theory partially explains why people in low-status jobs tend to define themselves in terms of non-job groups.

Screening out information that is contrary to our values and assumptions is called:

Fundamental attribution error would cause a supervisor to believe that an employee's lateness is due to factors beyond the employee's control rather than to a lack of motivation to attend work.

What corrective action should the organization take to minimize this attribution error?

Our likelihood of noticing a person or object depends on its:

Selective attention and environmental stimuli are two components of:

According to the Johari Window,the hidden area is reduced through disclosure.

The recency effect occurs when a person's annual performance evaluation is heavily influenced by performance results over the last month.

What is the last step in the self-fulfilling prophecy cycle?

Which of the following helps managers to increase their empathy with subordinates?

___________ occurs when our general impression of a person,usually based on one prominent characteristic,colours our perception of other characteristics of that person.

Organizations can encourage positive self-fulfilling prophecy by:

People with higher self-esteem than others believe they are superior.

The Johari Window is a training program that teaches employees how to change their personality.

Mental models are __________ that guide perceptions and behaviour.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 3: Perceiving Ourselves and Others in Organizations

How do values and attitudes affect the selective attention process?

In what way does self-verification differ from self-enhancement?

Employees can break out of their existing mental models by working with colleagues from diverse backgrounds that bring different mental models to the workplace.

The primacy effect occurs because we have a strong need to quickly make sense of other people.

Self-evaluation is mostly defined in terms of the following three concepts: self-esteem,self-efficacy,and locus of control.

Social identity theory partially explains why people in low-status jobs tend to define themselves in terms of non-job groups.

Screening out information that is contrary to our values and assumptions is called:

Fundamental attribution error would cause a supervisor to believe that an employee's lateness is due to factors beyond the employee's control rather than to a lack of motivation to attend work.

What corrective action should the organization take to minimize this attribution error?

Our likelihood of noticing a person or object depends on its:

Selective attention and environmental stimuli are two components of:

According to the Johari Window,the hidden area is reduced through disclosure.

The recency effect occurs when a person's annual performance evaluation is heavily influenced by performance results over the last month.

What is the last step in the self-fulfilling prophecy cycle?

Which of the following helps managers to increase their empathy with subordinates?

___________ occurs when our general impression of a person,usually based on one prominent characteristic,colours our perception of other characteristics of that person.

Organizations can encourage positive self-fulfilling prophecy by:

People with higher self-esteem than others believe they are superior.

The Johari Window is a training program that teaches employees how to change their personality.

Mental models are __________ that guide perceptions and behaviour.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters