Question 1

Which of these statements about diversity awareness training is FALSE?

Accepted Answer

A) Diversity awareness training is mainly intended to correct deep-rooted prejudice or intolerance in the workplace. 
B) Diversity awareness training helps employees to learn,and eventually overcome,the more subtle forms of bias that emerge from distorted stereotypes. 
C) Diversity awareness training may include role-plays and exercises. 
D) Diversity motivates people to block inaccurate perceptions arising from ingrained stereotypes. 
E) Diversity awareness training is important as the workforce becomes more diversE. 
A) Diversity awareness training is mainly intended to correct deep-rooted prejudice or intolerance in the workplace. 
B) Diversity awareness training helps employees to learn,and eventually overcome,the more subtle forms of bias that emerge from distorted stereotypes. 
C) Diversity awareness training may include role-plays and exercises. 
D) Diversity motivates people to block inaccurate perceptions arising from ingrained stereotypes. 
E) Diversity awareness training is important as the workforce becomes more diversE.

Question 2

Self-fulfilling prophecy tends to have a stronger effect on employees who are new to the job than on employees who have worked in that job for a few years.

Accepted Answer

A) True 
 B)False

Question 3

The three structural dimensions of self-concept are: complexity,consistency,and clarity.

Accepted Answer

A) True 
 B)False

Question 4

Primacy and recency effects are two attribution errors.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following statements about stereotyping is FALSE?

Accepted Answer

A) People can improve the perceptual process by preventing the activation of stereotypes. 
B) Stereotyping causes us to ignore or misinterpret behaviours that are inconsistent with the stereotype we assign to a person. 
C) Stereotypes do not accurately describe everyone assigned to that stereotype. 
D) Stereotypes generally have some inaccuracies. 
E) Stereotyping can potentially become the foundation for prejudicE. 
A) People can improve the perceptual process by preventing the activation of stereotypes. 
B) Stereotyping causes us to ignore or misinterpret behaviours that are inconsistent with the stereotype we assign to a person. 
C) Stereotypes do not accurately describe everyone assigned to that stereotype. 
D) Stereotypes generally have some inaccuracies. 
E) Stereotyping can potentially become the foundation for prejudicE.

Question 6

All of the following are perceptual errors in organizational settings EXCEPT:

Accepted Answer

A) primacy. 
B) recency. 
C) halo. 
D) false-consensus effect. 
E) self-delusion. 
A) primacy. 
B) recency. 
C) halo. 
D) false-consensus effect. 
E) self-delusion.

Question 7

People who believe that their successful completion of a project is due to their skill and hard work are making an internal attribution.

Accepted Answer

A) True 
 B)False

Question 8

In organizational settings,empathy:

Accepted Answer

A) has both a cognitive and emotional component. 
B) improves sensitivity to the external causes of another person's behaviour and results. 
C) can reduce the likelihood of fundamental attribution error. 
D) All of the answers are correct. 
E) has both a cognitive and emotional component and improves sensitivity to the external causes of another person's behaviour and results. 
A) has both a cognitive and emotional component. 
B) improves sensitivity to the external causes of another person's behaviour and results. 
C) can reduce the likelihood of fundamental attribution error. 
D) All of the answers are correct. 
E) has both a cognitive and emotional component and improves sensitivity to the external causes of another person's behaviour and results.

Question 9

Interacting with people from other backgrounds is more likely to minimize perceptual biases when these people have equal status with you throughout the interaction.

Accepted Answer

A) True 
 B)False

Question 10

Fundamental attribution error refers to the tendency to attribute the behaviour of other people to internal factors more than external factors.

Accepted Answer

A) True 
 B)False

Question 11

Prejudice and discrimination are most closely tied to which of these concepts?

Accepted Answer

A) Halo effect 
B) Locus of control 
C) Attribution theory 
D) Self-fulfilling prophecy 
E) Stereotyping 
A) Halo effect 
B) Locus of control 
C) Attribution theory 
D) Self-fulfilling prophecy 
E) Stereotyping

Question 12

You are more likely to make an internal attribution about someone's poor performance if you have also observed the person performing that task poorly in the past and have observed other employees performing the task well.

Accepted Answer

A) True 
 B)False

Question 13

The philosophy of positive organizational behaviour states that:

Accepted Answer

A) employees are more effective when they experience extinction more than other contingencies of reinforcement. 
B) employees are,by nature,good rather than bad in terms of their ethics and care for others in the world. 
C) focusing on the positive rather than negative aspects of life will improve organizational success and individual well-being. 
D) organizational behaviour knowledge offers more positive than negative information about how to survive in organizations. 
E) employees process more quickly positive rather than negative information. 
A) employees are more effective when they experience extinction more than other contingencies of reinforcement. 
B) employees are,by nature,good rather than bad in terms of their ethics and care for others in the world. 
C) focusing on the positive rather than negative aspects of life will improve organizational success and individual well-being. 
D) organizational behaviour knowledge offers more positive than negative information about how to survive in organizations. 
E) employees process more quickly positive rather than negative information.

Question 14

Which of the following is an element determining whether to make an internal or external attribution?

Accepted Answer

A) Similarity 
B) Consensus 
C) Conscientiousness 
D) Consciousness 
E) None of the choices 
A) Similarity 
B) Consensus 
C) Conscientiousness 
D) Consciousness 
E) None of the choices

Question 15

Which of these questions is directly considered when making attributions?

Accepted Answer

A) Has the employee ever shown his or her true emotions in the workplace? 
B) How often does the employee interact with people from different backgrounds? 
C) How often did the employee act this way in the past? 
D) All of the answers are correct. 
E) None of the answers apply. 
A) Has the employee ever shown his or her true emotions in the workplace? 
B) How often does the employee interact with people from different backgrounds? 
C) How often did the employee act this way in the past? 
D) All of the answers are correct. 
E) None of the answers apply.

Question 16

_________ refers to an individual's self-beliefs and self-evaluations.

Accepted Answer

A) Self-concept 
B) Self-verification 
C) Self-implication 
D) Self-adulation 
E) Self- efficacy 
A) Self-concept 
B) Self-verification 
C) Self-implication 
D) Self-adulation 
E) Self- efficacy

Question 17

___________ is the tendency to attribute our favourable outcomes to internal factors and our failures to external factors.

Accepted Answer

A) Fundamental attribution error 
B) Halo effect 
C) Self-serving bias 
D) Stereotyping 
E) Self-fulfilling prophecy 
A) Fundamental attribution error 
B) Halo effect 
C) Self-serving bias 
D) Stereotyping 
E) Self-fulfilling prophecy

Question 18

Diversity awareness programs are designed specifically to correct deep-rooted prejudice and intolerance in the workplace.

Accepted Answer

A) True 
 B)False

Question 19

Our emotions influence what we recognize or screen out.

Accepted Answer

A) True 
 B)False

Question 20

Jim has just arrived late for work.This is the third time over the past five days that he has arrived more than 30 minutes late.However,you conclude that Jim's lateness is due to factors beyond his control because most other employees who also take Jim's route to work have also been late to work on these days.According to attribution theory,what attribution have you made of Jim's lateness and based on what attribution rule?

Accepted Answer

A) Internal attribution due to high conscientiousness. 
B) External attribution due to high consistency. 
C) Internal attribution due to high distinctiveness. 
D) External attribution due to high conscientiousness. 
E) External attribution due to high consensus. 
A) Internal attribution due to high conscientiousness. 
B) External attribution due to high consistency. 
C) Internal attribution due to high distinctiveness. 
D) External attribution due to high conscientiousness. 
E) External attribution due to high consensus.

Which of these statements about diversity awareness training is FALSE?

Self-fulfilling prophecy tends to have a stronger effect on employees who are new to the job than on employees who have worked in that job for a few years.

The three structural dimensions of self-concept are: complexity,consistency,and clarity.

Primacy and recency effects are two attribution errors.

Which of the following statements about stereotyping is FALSE?

All of the following are perceptual errors in organizational settings EXCEPT:

People who believe that their successful completion of a project is due to their skill and hard work are making an internal attribution.

In organizational settings,empathy:

Interacting with people from other backgrounds is more likely to minimize perceptual biases when these people have equal status with you throughout the interaction.

Fundamental attribution error refers to the tendency to attribute the behaviour of other people to internal factors more than external factors.

Prejudice and discrimination are most closely tied to which of these concepts?

You are more likely to make an internal attribution about someone's poor performance if you have also observed the person performing that task poorly in the past and have observed other employees performing the task well.

The philosophy of positive organizational behaviour states that:

Which of the following is an element determining whether to make an internal or external attribution?

Which of these questions is directly considered when making attributions?

_________ refers to an individual's self-beliefs and self-evaluations.

___________ is the tendency to attribute our favourable outcomes to internal factors and our failures to external factors.

Diversity awareness programs are designed specifically to correct deep-rooted prejudice and intolerance in the workplace.

Our emotions influence what we recognize or screen out.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 3: Perceiving Ourselves and Others in Organizations

Which of these statements about diversity awareness training is FALSE?

Self-fulfilling prophecy tends to have a stronger effect on employees who are new to the job than on employees who have worked in that job for a few years.

The three structural dimensions of self-concept are: complexity,consistency,and clarity.

Primacy and recency effects are two attribution errors.

Which of the following statements about stereotyping is FALSE?

All of the following are perceptual errors in organizational settings EXCEPT:

People who believe that their successful completion of a project is due to their skill and hard work are making an internal attribution.

In organizational settings,empathy:

Interacting with people from other backgrounds is more likely to minimize perceptual biases when these people have equal status with you throughout the interaction.

Fundamental attribution error refers to the tendency to attribute the behaviour of other people to internal factors more than external factors.

Prejudice and discrimination are most closely tied to which of these concepts?

You are more likely to make an internal attribution about someone's poor performance if you have also observed the person performing that task poorly in the past and have observed other employees performing the task well.

The philosophy of positive organizational behaviour states that:

Which of the following is an element determining whether to make an internal or external attribution?

Which of these questions is directly considered when making attributions?

_________ refers to an individual's self-beliefs and self-evaluations.

___________ is the tendency to attribute our favourable outcomes to internal factors and our failures to external factors.

Diversity awareness programs are designed specifically to correct deep-rooted prejudice and intolerance in the workplace.

Our emotions influence what we recognize or screen out.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters