Exam 16: Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Explore all topics

On her first visit to a new doctor's office,Candace noted the fine furniture in the pristine lobby and the crisp white coats that each of the staff wore.Candace was judging the tangibles dimension of the RATER scale.

(True/False)

4.9/5

(35)

Question 21

Control systems should be flexible.

(True/False)

4.7/5

(39)

Question 22

Gina was recently promoted to facilities director at Wholesome Grains.Which of the following should she do immediately as she tries to improve productivity?

(Multiple Choice)

4.8/5

(21)

Question 23

Which of the following is a step in the control process?

(Multiple Choice)

4.9/5

(35)

Question 24

One of the reasons that measurement-managed firms succeed is due to strong teamwork and cooperation among the management team and more willingness to take risks.

(True/False)

4.8/5

(33)

Question 25

Which of the following is not one of the reasons that control is needed in an organization?

(Multiple Choice)

4.9/5

(30)

Question 26

A balance sheet summarizes an organization's overall financial worth,or its assets and liabilities,at a specific point in time.

(True/False)

4.8/5

(34)

Question 27

Reduced cycle time means an increase in steps in a work process.

(True/False)

4.7/5

(29)

Question 28

A capital expenditures budget anticipates investments in major assets such as land,buildings,and major equipment.

(True/False)

4.8/5

(37)

Question 29

Which of the following is not a financial control?

(Multiple Choice)

4.7/5

(36)

Question 30

Which of the following is not characteristic of an external audit?

(Multiple Choice)

4.9/5

(31)

Question 31

The purpose of planning is to make sure that performance meets objectives.

(True/False)

4.9/5

(41)

Question 32

What is control,what is its purpose,and why do organizations need it?

(Essay)

4.9/5

(37)

Question 33

Describe the barriers to the success of control systems.Consider one of your college classes as an example and your instructor as someone who would like to have good control systems in place.Explain if and how the barriers have detracted from performance in the class.

(Essay)

4.8/5

(35)

Question 34

Standards can be set for almost anything and be narrow or broad.

(True/False)

4.8/5

(40)

Question 35

A team that meets to solve a onetime problem is called a _____.

(Multiple Choice)

4.8/5

(35)

Question 36

Performance measures can be obtained through oral reports.

(True/False)

4.8/5

(34)

Question 37

Corrective action is a control principle that states that managers should be informed of a situation only if data show a significant deviation from standards.

(True/False)

4.9/5

(42)

Question 38

A sales forecast is an example of an organizational control from the _____ area.

(Multiple Choice)

4.8/5

(30)

Question 39

Which of the following is not a characteristic of a successful control system?

(Multiple Choice)

4.8/5

(39)

Question 40

Showing 21 - 40 of 160

On her first visit to a new doctor's office,Candace noted the fine furniture in the pristine lobby and the crisp white coats that each of the staff wore.Candace was judging the tangibles dimension of the RATER scale.

Control systems should be flexible.

Gina was recently promoted to facilities director at Wholesome Grains.Which of the following should she do immediately as she tries to improve productivity?

Which of the following is a step in the control process?

One of the reasons that measurement-managed firms succeed is due to strong teamwork and cooperation among the management team and more willingness to take risks.

Which of the following is not one of the reasons that control is needed in an organization?

A balance sheet summarizes an organization's overall financial worth,or its assets and liabilities,at a specific point in time.

Reduced cycle time means an increase in steps in a work process.

A capital expenditures budget anticipates investments in major assets such as land,buildings,and major equipment.

Which of the following is not a financial control?

Which of the following is not characteristic of an external audit?

The purpose of planning is to make sure that performance meets objectives.

What is control,what is its purpose,and why do organizations need it?

Describe the barriers to the success of control systems.Consider one of your college classes as an example and your instructor as someone who would like to have good control systems in place.Explain if and how the barriers have detracted from performance in the class.

Standards can be set for almost anything and be narrow or broad.

A team that meets to solve a onetime problem is called a _____.

Performance measures can be obtained through oral reports.

Corrective action is a control principle that states that managers should be informed of a situation only if data show a significant deviation from standards.

A sales forecast is an example of an organizational control from the _____ area.

Which of the following is not a characteristic of a successful control system?

The Exceptional Manager: What You Do,how You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture,Structure,and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation,reducing Conflict

Power,Influence,and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Filters