Question 1

Why does teamwork matter? What results can it achieve?

Accepted Answer

Teamwork matters because it can support

Question 2

Group cohesion arises during the norming stage of team development.

Accepted Answer

A) True 
 B)False

Question 3

A data processing group is an example of a(n)_____.

Accepted Answer

A) routine team 
B) production team 
C) advice team 
D) action team 
E) project team 
A) routine team 
B) production team 
C) advice team 
D) action team 
E) project team

Question 4

A group is defined as two or more freely interacting individuals who share collective norms,share collective goals,and have a common identity.

Accepted Answer

A) True 
 B)False

Question 5

Who are typical members of continuous improvement teams?

Accepted Answer

A) volunteers or workers and supervisors 
B) contractors and vendors 
C) managers and agents representing competitors 
D) managers and outside suppliers 
E) customers and suppliers 
A) volunteers or workers and supervisors 
B) contractors and vendors 
C) managers and agents representing competitors 
D) managers and outside suppliers 
E) customers and suppliers

Question 6

A team composed of people from different departments who are pursuing a common objective is called a _____.

Accepted Answer

A) quality circle 
B) problem-solving team 
C) virtual team 
D) cross-functional team 
E) workforce 
A) quality circle 
B) problem-solving team 
C) virtual team 
D) cross-functional team 
E) workforce

Question 7

Excessive conflict has little effect on organizational performance.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is not a disadvantage of larger groups?

Accepted Answer

A) less satisfaction 
B) less commitment 
C) more turnover 
D) more division of labor 
E) more absenteeism 
A) less satisfaction 
B) less commitment 
C) more turnover 
D) more division of labor 
E) more absenteeism

Question 9

Participating on virtual teams does not require individuals to be available for electronic communication 24 hours a day.

Accepted Answer

A) True 
 B)False

Question 10

______ is designed to elicit different opinions without inciting people's personal feelings.

Accepted Answer

A) Groupthink 
B) Storming 
C) Social loafing 
D) Programmed conflict 
E) Dysfunctional conflict 
A) Groupthink 
B) Storming 
C) Social loafing 
D) Programmed conflict 
E) Dysfunctional conflict

Question 11

What is groupthink? Why does it occur? Describe a hypothetical situation in which it seems to be occurring.What should a manager do about it?

Accepted Answer

Groupthink is a cohesive group's blind u

Question 12

Invulnerability,stereotyping of opposition,rationalization,and illusion of unanimity are symptoms of the Abilene paradox.

Accepted Answer

A) True 
 B)False

Question 13

In the forming stage of group development,the leader should encourage members to work through their conflicts about tasks and goals.

Accepted Answer

A) True 
 B)False

Question 14

______ is the conflict-handling style that both parties give up something to gain something.

Accepted Answer

A) Avoiding 
B) Forcing 
C) Accommodating 
D) Collaborating 
E) Compromising 
A) Avoiding 
B) Forcing 
C) Accommodating 
D) Collaborating 
E) Compromising

Question 15

Which of the following is an important aspect when creating a self-managed team?

Accepted Answer

A) Lessen the authority and autonomy that is granted. 
B) Require participation to be outside normal working hour. 
C) Allow workers to simply do their own thing. 
D) Use some form of team compensation. 
E) Require voluntary-only membership. 
A) Lessen the authority and autonomy that is granted. 
B) Require participation to be outside normal working hour. 
C) Allow workers to simply do their own thing. 
D) Use some form of team compensation. 
E) Require voluntary-only membership.

Question 16

________ conflict is defined as interpersonal opposition based on personal dislike,disagreement,or differing styles.

Accepted Answer

A) Competitive 
B) Personality 
C) Dysfunctional 
D) Communication 
E) Programmed 
A) Competitive 
B) Personality 
C) Dysfunctional 
D) Communication 
E) Programmed

Question 17

Which of the following is not one of the five stages of team development?

Accepted Answer

A) norming 
B) storming 
C) performing 
D) adjourning 
E) reforming 
A) norming 
B) storming 
C) performing 
D) adjourning 
E) reforming

Question 18

Conflict is a process in which one party perceives that its interests are being opposed or negatively affected by another.

Accepted Answer

A) True 
 B)False

Question 19

Individuals are said to be cooperating when _____.

Accepted Answer

A) they have reciprocal faith in others' intentions and behaviors 
B) they have a sense of togetherness and unity 
C) they have ceased to be competitive with one another and prefer harmony 
D) their motivation comes from a desire to please a supervisor or the seeking of a tangible reward 
E) their efforts are systematically integrated to achieve a collective objective 
A) they have reciprocal faith in others' intentions and behaviors 
B) they have a sense of togetherness and unity 
C) they have ceased to be competitive with one another and prefer harmony 
D) their motivation comes from a desire to please a supervisor or the seeking of a tangible reward 
E) their efforts are systematically integrated to achieve a collective objective

Question 20

One of the primary reasons norms are enforced is to emphasize the group's important values and identity.

Accepted Answer

A) True 
 B)False

Why does teamwork matter? What results can it achieve?

Group cohesion arises during the norming stage of team development.

A data processing group is an example of a(n)_____.

A group is defined as two or more freely interacting individuals who share collective norms,share collective goals,and have a common identity.

Who are typical members of continuous improvement teams?

A team composed of people from different departments who are pursuing a common objective is called a _____.

Excessive conflict has little effect on organizational performance.

Which of the following is not a disadvantage of larger groups?

Participating on virtual teams does not require individuals to be available for electronic communication 24 hours a day.

______ is designed to elicit different opinions without inciting people's personal feelings.

What is groupthink? Why does it occur? Describe a hypothetical situation in which it seems to be occurring.What should a manager do about it?

Invulnerability,stereotyping of opposition,rationalization,and illusion of unanimity are symptoms of the Abilene paradox.

In the forming stage of group development,the leader should encourage members to work through their conflicts about tasks and goals.

______ is the conflict-handling style that both parties give up something to gain something.

Which of the following is an important aspect when creating a self-managed team?

________ conflict is defined as interpersonal opposition based on personal dislike,disagreement,or differing styles.

Which of the following is not one of the five stages of team development?

Conflict is a process in which one party perceives that its interests are being opposed or negatively affected by another.

Individuals are said to be cooperating when _____.

One of the primary reasons norms are enforced is to emphasize the group's important values and identity.

The Exceptional Manager: What You Do,how You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture,Structure,and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Power,Influence,and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters

Exam 13: Groups and Teams: Increasing Cooperation,reducing Conflict

Why does teamwork matter? What results can it achieve?

Group cohesion arises during the norming stage of team development.

A data processing group is an example of a(n)_____.

A group is defined as two or more freely interacting individuals who share collective norms,share collective goals,and have a common identity.

Who are typical members of continuous improvement teams?

A team composed of people from different departments who are pursuing a common objective is called a _____.

Excessive conflict has little effect on organizational performance.

Which of the following is not a disadvantage of larger groups?

Participating on virtual teams does not require individuals to be available for electronic communication 24 hours a day.

______ is designed to elicit different opinions without inciting people's personal feelings.

What is groupthink? Why does it occur? Describe a hypothetical situation in which it seems to be occurring.What should a manager do about it?

Invulnerability,stereotyping of opposition,rationalization,and illusion of unanimity are symptoms of the Abilene paradox.

In the forming stage of group development,the leader should encourage members to work through their conflicts about tasks and goals.

______ is the conflict-handling style that both parties give up something to gain something.

Which of the following is an important aspect when creating a self-managed team?

________ conflict is defined as interpersonal opposition based on personal dislike,disagreement,or differing styles.

Which of the following is not one of the five stages of team development?

Conflict is a process in which one party perceives that its interests are being opposed or negatively affected by another.

Individuals are said to be cooperating when _____.

One of the primary reasons norms are enforced is to emphasize the group's important values and identity.

The Exceptional Manager: What You Do,how You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture,Structure,and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Power,Influence,and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters