Question 1

Rita is on a team that consists of members who interact by computer network to collaborate on project.She is on a(n)________.

Accepted Answer

A) remote team 
B) e-team 
C) self-managed team 
D) virtual team 
E) quality improvement team 
A) remote team 
B) e-team 
C) self-managed team 
D) virtual team 
E) quality improvement team

Question 2

Work teams,which engage in collective work requiring coordinated effort,are of four types that may be identified according to their basic purpose: advice,process,project,or virtual.

Accepted Answer

A) True 
 B)False

Question 3

Mutual trust and commitment are developed within a team because members are mutually accountable to other members of the team.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is an advantage of larger groups?

Accepted Answer

A) higher morale 
B) more effective interaction 
C) greater boldness 
D) less social loafing 
E) ability to take advantage of division of labor and more resources 
A) higher morale 
B) more effective interaction 
C) greater boldness 
D) less social loafing 
E) ability to take advantage of division of labor and more resources

Question 5

During the ______ stage of team development,close relationships develop and unity and harmony emerge.

Accepted Answer

A) norming 
B) storming 
C) performing 
D) forming 
E) adjourning 
A) norming 
B) storming 
C) performing 
D) forming 
E) adjourning

Question 6

Maneka is on a team with Larson,and they are often in conflict.Maneka likes to begin her work with careful planning and she gets started immediately.Larson,on the other hand,likes trying out several ideas,and tends to be working frantically at the last minute.Their team conflict most likely stems from _____.

Accepted Answer

A) lack of trust 
B) ambiguous jurisdictions 
C) communication failure 
D) clash of personality,values,and attitudes 
E) inconsistent goals 
A) lack of trust 
B) ambiguous jurisdictions 
C) communication failure 
D) clash of personality,values,and attitudes 
E) inconsistent goals

Question 7

Devil's advocacy is the process of assigning someone to play the role of critic to voice possible objections to a proposal.

Accepted Answer

A) True 
 B)False

Question 8

Over 25 years ago,Peter Drucker's prediction that the future organization would be organized around teamwork has become a reality.

Accepted Answer

A) True 
 B)False

Question 9

Describe the impact of too little,too excessive,and moderate conflict.

Accepted Answer

Too little conflict-indolence.Work group

Question 10

Small teams are more likely than large ones to be more tolerant of autocratic leadership.

Accepted Answer

A) True 
 B)False

Question 11

Being mutually accountable to a supervisor rather than to other members of the team makes members feel mutual trust and commitment-a key part in motivating members for team effort.

Accepted Answer

A) True 
 B)False

Question 12

Define a self-managed team and how its activities may differ from other teams.From what type of team did it evolve?

Accepted Answer

Self-managed teams are defined as groups

Question 13

The disadvantage of the ______ conflict-handling style is that it is very time-consuming.

Accepted Answer

A) avoiding 
B) forcing 
C) compromising 
D) collaborating 
E) accommodating 
A) avoiding 
B) forcing 
C) compromising 
D) collaborating 
E) accommodating

Question 14

Explain the conflict-handling styles a manager might adopt.Give an example of each.Under what circumstances is each style appropriate?

Accepted Answer

The five styles are:
1.Avoiding-ignoring

Question 15

When members of a group are friendly and tight-knit,but unable to disagree enough to properly appraise alternatives,they are said to be experiencing _____.

Accepted Answer

A) groupthink 
B) paradigm paralysis 
C) social loafing 
D) the dialectic method 
E) devil's advocacy 
A) groupthink 
B) paradigm paralysis 
C) social loafing 
D) the dialectic method 
E) devil's advocacy

Question 16

In the workplace,informal groups cannot undercut the plans of formal groups.

Accepted Answer

A) True 
 B)False

Question 17

During the forming stage,the leader should _____.

Accepted Answer

A) allow people to socialize and become acquainted 
B) establish permanent control 
C) empower team members 
D) encourage disagreement 
E) work through team conflicts 
A) allow people to socialize and become acquainted 
B) establish permanent control 
C) empower team members 
D) encourage disagreement 
E) work through team conflicts

Question 18

Two or more freely interacting individuals who share collective norms,share collective goals,and have a common identity are called a _____.

Accepted Answer

A) cluster 
B) self-managing work team 
C) group 
D) quality circle 
E) collaborative unit 
A) cluster 
B) self-managing work team 
C) group 
D) quality circle 
E) collaborative unit

Question 19

A leader should begin a newly formed group with rituals.

Accepted Answer

A) True 
 B)False

Question 20

Each member of a team or group should be told to be a critical evaluator and to actively voice objections and doubts to prevent groupthink.

Accepted Answer

A) True 
 B)False

Rita is on a team that consists of members who interact by computer network to collaborate on project.She is on a(n)________.

Work teams,which engage in collective work requiring coordinated effort,are of four types that may be identified according to their basic purpose: advice,process,project,or virtual.

Mutual trust and commitment are developed within a team because members are mutually accountable to other members of the team.

Which of the following is an advantage of larger groups?

During the ______ stage of team development,close relationships develop and unity and harmony emerge.

Devil's advocacy is the process of assigning someone to play the role of critic to voice possible objections to a proposal.

Over 25 years ago,Peter Drucker's prediction that the future organization would be organized around teamwork has become a reality.

Describe the impact of too little,too excessive,and moderate conflict.

Small teams are more likely than large ones to be more tolerant of autocratic leadership.

Being mutually accountable to a supervisor rather than to other members of the team makes members feel mutual trust and commitment-a key part in motivating members for team effort.

Define a self-managed team and how its activities may differ from other teams.From what type of team did it evolve?

The disadvantage of the ______ conflict-handling style is that it is very time-consuming.

Explain the conflict-handling styles a manager might adopt.Give an example of each.Under what circumstances is each style appropriate?

When members of a group are friendly and tight-knit,but unable to disagree enough to properly appraise alternatives,they are said to be experiencing _____.

In the workplace,informal groups cannot undercut the plans of formal groups.

During the forming stage,the leader should _____.

Two or more freely interacting individuals who share collective norms,share collective goals,and have a common identity are called a _____.

A leader should begin a newly formed group with rituals.

Each member of a team or group should be told to be a critical evaluator and to actively voice objections and doubts to prevent groupthink.

The Exceptional Manager: What You Do,how You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture,Structure,and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Power,Influence,and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters

Exam 13: Groups and Teams: Increasing Cooperation,reducing Conflict

Rita is on a team that consists of members who interact by computer network to collaborate on project.She is on a(n)________.

Work teams,which engage in collective work requiring coordinated effort,are of four types that may be identified according to their basic purpose: advice,process,project,or virtual.

Mutual trust and commitment are developed within a team because members are mutually accountable to other members of the team.

Which of the following is an advantage of larger groups?

During the ______ stage of team development,close relationships develop and unity and harmony emerge.

Devil's advocacy is the process of assigning someone to play the role of critic to voice possible objections to a proposal.

Over 25 years ago,Peter Drucker's prediction that the future organization would be organized around teamwork has become a reality.

Describe the impact of too little,too excessive,and moderate conflict.

Small teams are more likely than large ones to be more tolerant of autocratic leadership.

Being mutually accountable to a supervisor rather than to other members of the team makes members feel mutual trust and commitment-a key part in motivating members for team effort.

Define a self-managed team and how its activities may differ from other teams.From what type of team did it evolve?

The disadvantage of the ______ conflict-handling style is that it is very time-consuming.

Explain the conflict-handling styles a manager might adopt.Give an example of each.Under what circumstances is each style appropriate?

When members of a group are friendly and tight-knit,but unable to disagree enough to properly appraise alternatives,they are said to be experiencing _____.

In the workplace,informal groups cannot undercut the plans of formal groups.

During the forming stage,the leader should _____.

Two or more freely interacting individuals who share collective norms,share collective goals,and have a common identity are called a _____.

A leader should begin a newly formed group with rituals.

Each member of a team or group should be told to be a critical evaluator and to actively voice objections and doubts to prevent groupthink.

The Exceptional Manager: What You Do,how You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture,Structure,and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Power,Influence,and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters