Question 1

The election of President Obama,the first African American president,shows that personal ____ is(are)decreasing among people today.

Accepted Answer

A) bias and prejudices 
B) tolerance 
C) empathy 
D) entropy 
E) synergy 
A) bias and prejudices 
B) tolerance 
C) empathy 
D) entropy 
E) synergy

Question 2

Pluralism means that

Accepted Answer

A) the organization shares a common culture. 
B) the organization's employees speak more than one language. 
C) the organization culture encourages diversity. 
D) every ethnicity is represented in the workforce. 
E) every group represented in the organization works to better understand every other group. 
A) the organization shares a common culture. 
B) the organization's employees speak more than one language. 
C) the organization culture encourages diversity. 
D) every ethnicity is represented in the workforce. 
E) every group represented in the organization works to better understand every other group.

Question 3

A pluralistic organization is one that has heterogeneous membership and takes steps to achieve full ____ of people who are different from the dominant group.

Accepted Answer

A) assimilation 
B) integration 
C) networking 
D) identification 
E) commiseration 
A) assimilation 
B) integration 
C) networking 
D) identification 
E) commiseration

Question 4

As employees and managers move from assignment to assignment across national boundaries,organizations and their subsidiaries within each country thus become less diverse and multicultural.

Accepted Answer

A) True 
 B)False

Question 5

The ____________________ is a real barrier to women that is difficult to break,but it is also so subtle as to be hard to see.

Accepted Answer

The answer of The ____________________ is a real barrier to...

Question 6

When the external labor market's composition is reflected by that of an organization,____ has occurred.

Accepted Answer

A) full structural integration 
B) pluralism 
C) reverse discrimination 
D) cultural identification 
E) equality 
A) full structural integration 
B) pluralism 
C) reverse discrimination 
D) cultural identification 
E) equality

Question 7

An organization could have a high level of intergroup conflict if

Accepted Answer

A) its employees understand each other's diverse cultures. 
B) the management uses a closed-door policy. 
C) employee empathy is encouraged. 
D) employees have tolerance for other employees. 
E) any conflict that arises is over meaningful and work-related issues. 
A) its employees understand each other's diverse cultures. 
B) the management uses a closed-door policy. 
C) employee empathy is encouraged. 
D) employees have tolerance for other employees. 
E) any conflict that arises is over meaningful and work-related issues.

Question 8

The ____ argument for diversity suggests that diverse and multicultural workforces are generally more innovative than other organizations.

Accepted Answer

A) resource acquisition 
B) systems flexibility 
C) cost 
D) marketing 
E) creativity 
A) resource acquisition 
B) systems flexibility 
C) cost 
D) marketing 
E) creativity

Question 9

Princeton High School requires all written information sent to parents to be in English and Spanish.This is ____ that organizations can use to demonstrate understanding of the different needs of stakeholders.

Accepted Answer

A) an organizational policy 
B) diversity training 
C) selective recruitment 
D) a supportive organization culture 
E) an organizational practice 
A) an organizational policy 
B) diversity training 
C) selective recruitment 
D) a supportive organization culture 
E) an organizational practice

Question 10

Describe an instance where you felt discrimination.What strategy did/could you use to resolve the conflict?

Accepted Answer

I once felt discrimination when I was ov

Question 11

Every group in a pluralistic organization tries to understand one another.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is NOT listed as a reason for the increase in the age of the American workforce?

Accepted Answer

A) The baby-boom generation 
B) Fewer children being born to the baby-boom generation 
C) Better medical care 
D) Globalization 
E) Insufficient savings 
A) The baby-boom generation 
B) Fewer children being born to the baby-boom generation 
C) Better medical care 
D) Globalization 
E) Insufficient savings

Question 13

Which of the following statements about the marketing argument for diversity is TRUE?

Accepted Answer

A) Organizations that manage diversity and multiculturalism effectively are better able to attract qualified employees from women and minorities. 
B) A manager can reduce employee absenteeism and turnover by learning how to manage diversity and multiculturalism. 
C) Diversity and multiculturalism are accompanied by an increased pool of information. 
D) Organizations with diversity and multiculturalism are generally more creative and innovative than other organizations. 
E) Organizations with diversity and multiculturalism are better able to understand different market segments than are less diverse organizations. 
A) Organizations that manage diversity and multiculturalism effectively are better able to attract qualified employees from women and minorities. 
B) A manager can reduce employee absenteeism and turnover by learning how to manage diversity and multiculturalism. 
C) Diversity and multiculturalism are accompanied by an increased pool of information. 
D) Organizations with diversity and multiculturalism are generally more creative and innovative than other organizations. 
E) Organizations with diversity and multiculturalism are better able to understand different market segments than are less diverse organizations.

Question 14

By hiring the most qualified individual for the job,diversity in the workplace can be increased.

Accepted Answer

A) True 
 B)False

Question 15

Historically African Americans have voted more for Democrats than for Republicans.Michael Steele,Chairman of the Republican National Committee,is African American.As the leader of the party he is in a position to address concerns of all segments of the population.This illustrates the ____ argument.

Accepted Answer

A) resource acquisition 
B) systems flexibility 
C) cost 
D) marketing 
E) creativity 
A) resource acquisition 
B) systems flexibility 
C) cost 
D) marketing 
E) creativity

Question 16

PepsiCo consistently ranks as a great place for minorities to work.PepsiCo is thus better able to attract qualified employees.This illustrates the ____ argument.

Accepted Answer

A) resource acquisition 
B) systems flexibility 
C) cost 
D) marketing 
E) problem-solving 
A) resource acquisition 
B) systems flexibility 
C) cost 
D) marketing 
E) problem-solving

Question 17

Immigration into the United States is at its lowest rate since 1910.

Accepted Answer

A) True 
 B)False

Question 18

Religion is a dimension of ____________________.

Accepted Answer

The answer of Religion is a dimension of ____________________....

Question 19

Which of the following statements most accurately describes the average age of the American workforce?

Accepted Answer

A) It is much younger than it was 20 years ago. 
B) It is much younger than Japan's workforce. 
C) There are equal numbers of workers in each age category. 
D) It is increasing. 
E) It is not influenced by baby boomers. 
A) It is much younger than it was 20 years ago. 
B) It is much younger than Japan's workforce. 
C) There are equal numbers of workers in each age category. 
D) It is increasing. 
E) It is not influenced by baby boomers.

Question 20

Effective managers control cultural forces to minimize the effect on organizations.

Accepted Answer

A) True 
 B)False

Exam 6: The Multicultural Environment

The election of President Obama,the first African American president,shows that personal ____ is(are)decreasing among people today.

Pluralism means that

A pluralistic organization is one that has heterogeneous membership and takes steps to achieve full ____ of people who are different from the dominant group.

As employees and managers move from assignment to assignment across national boundaries,organizations and their subsidiaries within each country thus become less diverse and multicultural.

The ____________________ is a real barrier to women that is difficult to break,but it is also so subtle as to be hard to see.

When the external labor market's composition is reflected by that of an organization,____ has occurred.

An organization could have a high level of intergroup conflict if

The ____ argument for diversity suggests that diverse and multicultural workforces are generally more innovative than other organizations.

Princeton High School requires all written information sent to parents to be in English and Spanish.This is ____ that organizations can use to demonstrate understanding of the different needs of stakeholders.

Describe an instance where you felt discrimination.What strategy did/could you use to resolve the conflict?

Every group in a pluralistic organization tries to understand one another.

Which of the following is NOT listed as a reason for the increase in the age of the American workforce?

Which of the following statements about the marketing argument for diversity is TRUE?

By hiring the most qualified individual for the job,diversity in the workplace can be increased.

Historically African Americans have voted more for Democrats than for Republicans.Michael Steele,Chairman of the Republican National Committee,is African American.As the leader of the party he is in a position to address concerns of all segments of the population.This illustrates the ____ argument.

PepsiCo consistently ranks as a great place for minorities to work.PepsiCo is thus better able to attract qualified employees.This illustrates the ____ argument.

Immigration into the United States is at its lowest rate since 1910.

Religion is a dimension of ____________________.

Which of the following statements most accurately describes the average age of the American workforce?

Effective managers control cultural forces to minimize the effect on organizations.

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

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