Exam 6: The Multicultural Environment

At a meeting last week,Steve had to pretend he was a woman during a group discussion.This was probably part of which of the following?

Prospective employees searching for openings at Merrill Lynch can click to see Merrill Lynch's Equal Employment Opportunity statement.This is an example of which of the organizational approaches to managing diversity?

Do you think there will ever be a truly multicultural organization? Why? If yes,how long until you think it will happen?

An organization that follows the Equal Employment Opportunity law will not have problems or conflicts with diversity.

Some public schools require uniforms for students.One of the benefits is it evens the playing field socially for kids from different economic backgrounds.This is an example of

____ is defined as the broad issues associated with differences in values,beliefs,behaviors,customs,and attitudes held by people in different cultures.

Age,ethnicity and ____________________ are primary dimensions of diversity and multiculturalism.

Eric,an American,is an executive coach at Boeing.One of the executives he coaches is from India.Their diverse backgrounds add variety and create more solutions for management challenges.This illustrates the ____ argument.

Treating people as individuals is similar to the ____________________ perspective of management because there is no universal answer to a dilemma.

Describe the three strategies organizations can use to manage diversity and multiculturalism.

Organization policies are a starting point for how people are treated by the organization,but they don't give the whole picture.

If an organization has a culture of discrimination,what steps can a manager take to start changing the culture?

The makers of Zestra,an ointment for women,used an all male marketing team.Sales were disappointing and the company filed for Chapter 11.Two women arranged financing and bought the company,changed the name,packaging,and message.Semprae is now selling well.This illustrates the ____ argument.

The growth of multinational corporations has left little room for distinction.Any perceived competitive advantage is quickly copied.However,an area for competitive advantage remains in the level of ____ organizations attract,motivate,and retain.

Companies with federal government contracts must have a workforce that represents the demographics of their specific regions.This is an example of how ____ has(have)affected diversity.

Does promoting diversity in an organization lead to higher risk and higher reward? Why?

Jill,a helicopter pilot in the Army,went on a training flight with Marine pilots who had never flown with a woman before.The Marines were visibly uncomfortable.Jill explained to them that even in the Army most of her flights were with men,and those men did not treat her differently.Jill demonstrated ____ in order to put the men at ease.

Roberta thinks Kunchul was promoted only because Kunchul is a minority.This is an example of how diversity has the potential for ____________________.

People enter and exit the lunch groups,social networks,and grapevine at Chelsea Community Hospital.It has pluralism.

An organization that has achieved high levels of diversity,is able to fully capitalize on the advantages of diversity and has few diversity-related problems is a(n)____________________.