Question 1

Which of the following is NOT an argument that has been proposed for how multiculturalism contributes to competitiveness?

Accepted Answer

A) Cost argument 
B) Management argument 
C) Marketing argument 
D) Problem-solving argument 
E) Systems flexibility argument 
A) Cost argument 
B) Management argument 
C) Marketing argument 
D) Problem-solving argument 
E) Systems flexibility argument

Question 2

Factors that contribute to increasing diversity and multiculturalism include legislation,changing demographics in the workforce,increased awareness that diversity improves the quality of the workforce,and ____________________.

Accepted Answer

The answer of Factors that contribute to increasing diversity and...

Question 3

____________________ means that every group represented in an organization works to better understand every other group.

Accepted Answer

The answer of ____________________ means that every group represented in...

Question 4

Princeton Alliance Church attendance appears to be 30% white,30% Asian,25% black and 15% Latino.The congregation is

Accepted Answer

A) diverse. 
B) heterogeneous. 
C) homogeneous. 
D) diverse on the basis of political ideology. 
E) using a poor recruitment system. 
A) diverse. 
B) heterogeneous. 
C) homogeneous. 
D) diverse on the basis of political ideology. 
E) using a poor recruitment system.

Question 5

The glass ceiling applies to all minorities.

Accepted Answer

A) True 
 B)False

Question 6

Holiday Casinos provides foreign-language training for employees who will come into contact with casino patrons who speak a language other than English.This is an example of

Accepted Answer

A) organizational policies. 
B) organizational practices. 
C) selective recruitment. 
D) diversity training. 
E) developing a supportive organization culture. 
A) organizational policies. 
B) organizational practices. 
C) selective recruitment. 
D) diversity training. 
E) developing a supportive organization culture.

Question 7

Which of the following ethnic groups is expected to experience a drop in the percentage of workers in the workforce by the year 2025?

Accepted Answer

A) Hispanics 
B) Asian Americans 
C) African Americans 
D) Whites 
E) Native Americans 
A) Hispanics 
B) Asian Americans 
C) African Americans 
D) Whites 
E) Native Americans

Question 8

Which of the following is an organizational approach used to manage diversity?

Accepted Answer

A) Providing managers and employees with diversity training 
B) Developing a supportive organization culture 
C) Having mentoring programs for women and minorities 
D) Creating a diversity task force 
E) All of these choices 
A) Providing managers and employees with diversity training 
B) Developing a supportive organization culture 
C) Having mentoring programs for women and minorities 
D) Creating a diversity task force 
E) All of these choices

Question 9

The major policy through which an organization can reflect its stance on diversity and multiculturalism is its ____________________.

Accepted Answer

The answer of The major policy through which an organization...

Question 10

The minority group that is expected to have the highest growth rate in terms of workplace representation in the next few years is Latinos.

Accepted Answer

A) True 
 B)False

Question 11

If diversity and multiculturalism in an organization are not managed effectively,it can lead to ____________________.

Accepted Answer

The answer of If diversity and multiculturalism in an organization...

Question 12

Ginger has been with XYZ Products for over 30 years and has no intention of retiring.This is good for XYZ because the experience Ginger has is valuable to the company,and her costs to the company in terms of benefits continue to decrease the longer she stays with the firm.

Accepted Answer

A) True 
 B)False

Question 13

The ultimate test of an organization's commitment to managing diversity and multiculturalism is its

Accepted Answer

A) organization chart. 
B) employee recruitment and selection process. 
C) organization culture. 
D) employee absenteeism and turnover. 
E) organization design. 
A) organization chart. 
B) employee recruitment and selection process. 
C) organization culture. 
D) employee absenteeism and turnover. 
E) organization design.

Question 14

Which of the following is NOT a strategy for managing diversity?

Accepted Answer

A) Organizational policies 
B) Diversity training 
C) Selective recruitment 
D) Supportive organization culture 
E) Organizational practices 
A) Organizational policies 
B) Diversity training 
C) Selective recruitment 
D) Supportive organization culture 
E) Organizational practices

Question 15

The ____________________ of an organization is the set of values that help its members understand what the organization stands for.

Accepted Answer

The answer of The ____________________ of an organization is the...

Question 16

Match the following.You may use a response once,more than once,or not at all.

Accepted Answer

The answer of Match the following.You may use a response...

Question 17

Which of the following is NOT a method managers can use to change organization culture?

Accepted Answer

A) Reward people who behave in a manner consistent with the existing culture 
B) Adopt new slogans 
C) Hire outsiders into management positions 
D) Stage new ceremonies 
E) Break with tradition and host an annual awards banquet 
A) Reward people who behave in a manner consistent with the existing culture 
B) Adopt new slogans 
C) Hire outsiders into management positions 
D) Stage new ceremonies 
E) Break with tradition and host an annual awards banquet

Question 18

When an organization effectively manages diversity,absenteeism decreases,turnover is reduced,and productivity increases.These results are suggested by the ____ argument.

Accepted Answer

A) resource acquisition 
B) systems flexibility 
C) cost 
D) marketing 
E) problem-solving 
A) resource acquisition 
B) systems flexibility 
C) cost 
D) marketing 
E) problem-solving

Question 19

A gender-related problem that many organizations face today is called

Accepted Answer

A) the macho syndrome. 
B) Mars and Venus. 
C) the glass ceiling. 
D) "the good old boy" network. 
E) None of these choices 
A) the macho syndrome. 
B) Mars and Venus. 
C) the glass ceiling. 
D) "the good old boy" network. 
E) None of these choices

Question 20

The starting point for managing diversity in an organization is

Accepted Answer

A) diversity training. 
B) organizational policies. 
C) federally sponsored affirmative action programs. 
D) selective recruitment. 
E) the development of supportive organization culture. 
A) diversity training. 
B) organizational policies. 
C) federally sponsored affirmative action programs. 
D) selective recruitment. 
E) the development of supportive organization culture.

Exam 6: The Multicultural Environment

Which of the following is NOT an argument that has been proposed for how multiculturalism contributes to competitiveness?

Factors that contribute to increasing diversity and multiculturalism include legislation,changing demographics in the workforce,increased awareness that diversity improves the quality of the workforce,and ____________________.

____________________ means that every group represented in an organization works to better understand every other group.

Princeton Alliance Church attendance appears to be 30% white,30% Asian,25% black and 15% Latino.The congregation is

The glass ceiling applies to all minorities.

Holiday Casinos provides foreign-language training for employees who will come into contact with casino patrons who speak a language other than English.This is an example of

Which of the following ethnic groups is expected to experience a drop in the percentage of workers in the workforce by the year 2025?

Which of the following is an organizational approach used to manage diversity?

The major policy through which an organization can reflect its stance on diversity and multiculturalism is its ____________________.

The minority group that is expected to have the highest growth rate in terms of workplace representation in the next few years is Latinos.

If diversity and multiculturalism in an organization are not managed effectively,it can lead to ____________________.

Ginger has been with XYZ Products for over 30 years and has no intention of retiring.This is good for XYZ because the experience Ginger has is valuable to the company,and her costs to the company in terms of benefits continue to decrease the longer she stays with the firm.

The ultimate test of an organization's commitment to managing diversity and multiculturalism is its

Which of the following is NOT a strategy for managing diversity?

The ____________________ of an organization is the set of values that help its members understand what the organization stands for.

Match the following.You may use a response once,more than once,or not at all.

Which of the following is NOT a method managers can use to change organization culture?

When an organization effectively manages diversity,absenteeism decreases,turnover is reduced,and productivity increases.These results are suggested by the ____ argument.

A gender-related problem that many organizations face today is called

The starting point for managing diversity in an organization is

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

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