Question 1

A single-use plan that has a more narrow scope than a program is called a(n)

Accepted Answer

A) project. 
B) policy. 
C) standard operating procedure. 
D) rule. 
E) agenda. 
A) project. 
B) policy. 
C) standard operating procedure. 
D) rule. 
E) agenda.

Question 2

One problem with qualitative goals is that they

Accepted Answer

A) reward inappropriate goal setting. 
B) are easily measured, so managers tend to overuse them as performance benchmarks. 
C) are difficult to measure and thus are not good indicators of success or failure. 
D) are usually inappropriate when viewed in the context of the organization's mission. 
E) usually involve unattainable performance standards. 
A) reward inappropriate goal setting. 
B) are easily measured, so managers tend to overuse them as performance benchmarks. 
C) are difficult to measure and thus are not good indicators of success or failure. 
D) are usually inappropriate when viewed in the context of the organization's mission. 
E) usually involve unattainable performance standards.

Question 3

The mission statement should include all EXCEPT which of the following?

Accepted Answer

A) Directions 
B) Premises 
C) Values 
D) Tactics 
E) Purpose 
A) Directions 
B) Premises 
C) Values 
D) Tactics 
E) Purpose

Question 4

Engelhard has just learned of a hostile takeover attempt from BASF.Engelhard needs to develop a(n)____ plan to thwart this attempted acquisition.

Accepted Answer

A) contingency 
B) standing 
C) action 
D) reaction 
E) functional 
A) contingency 
B) standing 
C) action 
D) reaction 
E) functional

Question 5

If a teacher calls in sick,a computer starts dialing phone numbers of substitute teachers.This is an example of ____________________.

Accepted Answer

rules and

Question 6

In a manufacturing company,you will most likely find more

Accepted Answer

A) long-term than short-term operational goals. 
B) long-term than short-term strategic goals. 
C) short-term than long-term functional goals. 
D) long-term than short-term tactical goals. 
E) short-term than long-term strategic goals. 
A) long-term than short-term operational goals. 
B) long-term than short-term strategic goals. 
C) short-term than long-term functional goals. 
D) long-term than short-term tactical goals. 
E) short-term than long-term strategic goals.

Question 7

Google set a(n)____ goal to purchase Motorola Mobility.

Accepted Answer

A) tactical 
B) strategic 
C) operational 
D) functional 
E) autonomous 
A) tactical 
B) strategic 
C) operational 
D) functional 
E) autonomous

Question 8

Hurricane Irene was forecast to hit the Mid-Atlantic/Northeast about a week before it arrived.The plan to evacuate the Outer Banks of North Carolina was a(n)____ plan.

Accepted Answer

A) contingency 
B) standing 
C) action 
D) reaction 
E) functional 
A) contingency 
B) standing 
C) action 
D) reaction 
E) functional

Question 9

Goals can

Accepted Answer

A) provide guidance and direction. 
B) improve planning. 
C) motivate employees. 
D) provide measure and control. 
E) All of these choices 
A) provide guidance and direction. 
B) improve planning. 
C) motivate employees. 
D) provide measure and control. 
E) All of these choices

Question 10

Managers may have to make a(n)____ plan in anticipation of changes in technology,the economy,the competition,and the labor market.

Accepted Answer

A) strategic 
B) tactical 
C) long-range 
D) contingency 
E) integrated 
A) strategic 
B) tactical 
C) long-range 
D) contingency 
E) integrated

Question 11

Tactics deal with more specific issues than strategies.

Accepted Answer

A) True 
 B)False

Question 12

The vice president of human resources wants to eliminate all overtime,whereas one of the goals set by the vice president of operations is to make more efficient use of overtime hours.This is an example of goal consistency.

Accepted Answer

A) True 
 B)False

Question 13

To prepare for the fall resurgence of H1N1 flu,the U.S.federal government announced a(n)____________________ plan to the public.

Accepted Answer

The answer of To prepare for the fall resurgence of...

Question 14

The text identifies three dimensions along which goals can be classified.Briefly describe each dimension and give examples.

Accepted Answer

The three dimensions along which goals c

Question 15

Each manager generally has responsibilities for setting goals that correspond to his or her ____________________ in the organization.

Accepted Answer

The answer of Each manager generally has responsibilities for setting...

Question 16

Goals serve four very important purposes.Each purpose is related closely to one of the four functions of management.According to the text,which of the four functions of management is NOT specifically addressed by one of the purposes served by goals?

Accepted Answer

A) Planning 
B) Organizing 
C) Leading 
D) Motivating 
E) Controlling 
A) Planning 
B) Organizing 
C) Leading 
D) Motivating 
E) Controlling

Question 17

Match the following.You may use a response once,more than once,or not at all.

Accepted Answer

The answer of Match the following.You may use a response...

Question 18

Dorothy Thompson heads the research and development laboratory at a small chemical company.Because she is not a chemist,she feels uneasy setting goals for the research chemists,so she asks them to set their own goals.Thompson's area suffers from which of the following barriers to goal setting and planning?

Accepted Answer

A) Inappropriate goals 
B) Improper reward system 
C) Dynamic and complex environment 
D) Reluctance to establish goals 
E) Reluctance to change 
A) Inappropriate goals 
B) Improper reward system 
C) Dynamic and complex environment 
D) Reluctance to establish goals 
E) Reluctance to change

Question 19

Decision making is the catalyst that drives the planning process.

Accepted Answer

A) True 
 B)False

Question 20

____ set tactical goals.

Accepted Answer

A) Line managers 
B) Staff members 
C) Middle-level managers 
D) Stockholders 
E) Top-level managers 
A) Line managers 
B) Staff members 
C) Middle-level managers 
D) Stockholders 
E) Top-level managers

Exam 7: Basic Elements of Planning and Decision Making

A single-use plan that has a more narrow scope than a program is called a(n)

One problem with qualitative goals is that they

The mission statement should include all EXCEPT which of the following?

Engelhard has just learned of a hostile takeover attempt from BASF.Engelhard needs to develop a(n)____ plan to thwart this attempted acquisition.

If a teacher calls in sick,a computer starts dialing phone numbers of substitute teachers.This is an example of ____________________.

In a manufacturing company,you will most likely find more

Google set a(n)____ goal to purchase Motorola Mobility.

Hurricane Irene was forecast to hit the Mid-Atlantic/Northeast about a week before it arrived.The plan to evacuate the Outer Banks of North Carolina was a(n)____ plan.

Goals can

Managers may have to make a(n)____ plan in anticipation of changes in technology,the economy,the competition,and the labor market.

Tactics deal with more specific issues than strategies.

The vice president of human resources wants to eliminate all overtime,whereas one of the goals set by the vice president of operations is to make more efficient use of overtime hours.This is an example of goal consistency.

To prepare for the fall resurgence of H1N1 flu,the U.S.federal government announced a(n)____________________ plan to the public.

The text identifies three dimensions along which goals can be classified.Briefly describe each dimension and give examples.

Each manager generally has responsibilities for setting goals that correspond to his or her ____________________ in the organization.

Goals serve four very important purposes.Each purpose is related closely to one of the four functions of management.According to the text,which of the four functions of management is NOT specifically addressed by one of the purposes served by goals?

Match the following.You may use a response once,more than once,or not at all.

Decision making is the catalyst that drives the planning process.

____ set tactical goals.

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

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