Exam 7: Basic Elements of Planning and Decision Making

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CVS has more than 600 pharmacies with minute clinics in them.They are staffed with physician assistants.The plan to create a clinic is a(n)____ plan.It takes less than a year to carve the space out of existing floor plans.

(Multiple Choice)
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Compare and contrast strategic,tactical,and operational plans.Give an example of each that is not in the text.

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Which of the following is NOT necessary for a Management By Objective (MBO)program to be effective?

(Multiple Choice)
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What is the proper managerial response when there are conflicts among goals in different parts of an organization?

(Multiple Choice)
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When Starbucks expands internationally it considers market size,local standard of living,business environment,income level and U.S.sentiment.This is considered in the ____ plan.

(Multiple Choice)
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Deciding on the best plan for achieving particular ____________________ reflects a decision to adopt one course of action as opposed to others.

(Short Answer)
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Goals set for a new product launch are called

(Multiple Choice)
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The strategic goal set forth by Central Ice Machine Company was to be the leading seller of ice machine replacement parts in the United States.As part of its ____ plan,it set up distribution contracts with six manufacturers of refrigeration units.

(Multiple Choice)
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You have decided to go into business for yourself.On your loan application,you state that you intend to open a flower shop in the Village Center Mall.What does this statement on your loan application represent?

(Multiple Choice)
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Which of the following directly follows from the organization's mission?

(Multiple Choice)
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Goals vary by level,area,and ____________________.

(Short Answer)
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The responsibility for establishing corporate mission and strategy lies with the

(Multiple Choice)
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European wine producers from regions such as Chablis,Chianti,and Bordeaux set a goal of increasing sales.They ran into ____.Their wine name was already registered in some countries.

(Multiple Choice)
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Strategic plans have a shorter-term focus than either operational or tactical plans.

(True/False)
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The ____ for Catholic Charities is "To provide service to people in need,to advocate for justice in social structures,and to call the entire church and other people of good will to do the same."

(Multiple Choice)
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An organization's goals follow from decisions made by midlevel managers.

(True/False)
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Which of the following is an example of a standing plan?

(Multiple Choice)
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Which of the following organizations would face the most difficulty in developing long-range plans?

(Multiple Choice)
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Operational plans tend to be narrowly focused,have relatively short time horizons,and involve lower-level managers.

(True/False)
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Organizations can also have several different kinds of ____________________,all of which must be appropriately managed.

(Short Answer)
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