Exam 15: Interpersonal and Organizational Communication: Mastering the Exchange of Information

Executives at Breakers Engineering want to let middle managers know that the company is going to be acquired by its largest competitor. Assuming the following are possible, how should executives communicate this?

Trust between parties is not an important element in preventing communication problems.

The main purpose of horizontal communication is coordination between and within work units.

What is formal communication in organizations? Describe the various types and provide an example of how each might be used in the workplace.

Multicommunicating represents the use of multiple technologies to participate in an interaction.

Which of the following is not an example of noise in the communication process in a typical classroom?

Of the following, which medium is the least rich?

The danger of using a lean medium for nonroutine matters is that it results in information oversimplification; it doesn't provide enough of the information the receiver needs and wants.

A system of safeguards for protecting information technology from threats is known as security.

Effective teams have been found to have more face-to-face than digital encounters.

Which of the following is not an element of the communication model?

The grapevine is an example of informal communication.

A manager who literally wanders around her organization and talks with people across all lines of authority is doing _____.

A rich medium of communication is best for routine situations.

______ can be quite expensive, requiring a specially designed room with multiple cameras and high-definition video screens.

Compared to women, men tend to _____.

There is a tendency to look away from others when beginning to speak and to look at them when done; eye contact signals the beginning and end of a conversation.

One of the ways to improve communication is to avoid animation.

If you want your writing to establish a common ground with the reader and make your overall argument stronger, you should order your arguments from _____.

A manager needs to inform employees that the quarterly project management training will start on May 1, about two months from now. Generally, which of the following should the manager use in this situation?