Exam 15: Interpersonal and Organizational Communication: Mastering the Exchange of Information

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A(n) ________ listener tries to determine the rationale of the speaker's argument, preferring logical presentations without interruptions, focusing on relationships among ideas, and waiting until all information is available before expressing opinions.

(Multiple Choice)

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Question 101

Define the concept of security in the digital age. Name at least three specific measures that one could take to prevent security breaches on the Internet.

(Essay)

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Question 102

Which of the following is not a suggestion that may help you be a good listener?

(Multiple Choice)

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Question 103

By and large, speed-reading is effective.

(True/False)

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Question 104

The process of actively decoding and interpreting verbal messages, which requires full attention and processing, is known as active _____.

(Multiple Choice)

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Question 105

The statement "Young men are reckless" reflects a(n) _____.

(Multiple Choice)

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Question 106

Men are more tactful than women when it comes to giving feedback because they temper criticism with praise.

(True/False)

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Question 107

The communication process involves sender, message, and receiver; encoding and decoding; the medium; feedback; and dealing with "noise," or interference.

(True/False)

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Question 108

Describe the elements of the communication process. Illustrate with a simple example.

(Essay)

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Question 109

A person's characteristic speaking patterns, such as the use of pacing, pausing, questions, and stories, is known as _____.

(Multiple Choice)

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Question 110

Discuss four general strategies to streamline meetings.

(Essay)

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Question 111

A manager who is instructing his employee about work tasks is communicating _____.

(Multiple Choice)

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Question 112

Which of the following is a "don't" when attempting to improve communication?

(Multiple Choice)

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Question 113

The study of the meaning of words is called _____.

(Multiple Choice)

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Question 114

When a supervisor tells you, "We need to get this done right away," the supervisor has created a physical barrier to the communication process, as the words right away are vague.

(True/False)

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Question 115

The average worker receives 25 e-mails a day.

(True/False)

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Question 116

Most people would rather give up their mobile phones than their TVs or the Internet.

(True/False)

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Question 117

When your intended message is sent accurately in the least amount of time, you are a(n) _____.

(Multiple Choice)

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Question 118

According to Deborah Tannen, men are more likely than women to _____.

(Multiple Choice)

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Question 119

Feedback is the pathway by which a message travels.

(True/False)

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Question 120

Showing 101 - 120 of 160

A(n) ________ listener tries to determine the rationale of the speaker's argument, preferring logical presentations without interruptions, focusing on relationships among ideas, and waiting until all information is available before expressing opinions.

Define the concept of security in the digital age. Name at least three specific measures that one could take to prevent security breaches on the Internet.

Which of the following is not a suggestion that may help you be a good listener?

By and large, speed-reading is effective.

The process of actively decoding and interpreting verbal messages, which requires full attention and processing, is known as active _____.

The statement "Young men are reckless" reflects a(n) _____.

Men are more tactful than women when it comes to giving feedback because they temper criticism with praise.

The communication process involves sender, message, and receiver; encoding and decoding; the medium; feedback; and dealing with "noise," or interference.

Describe the elements of the communication process. Illustrate with a simple example.

A person's characteristic speaking patterns, such as the use of pacing, pausing, questions, and stories, is known as _____.

Discuss four general strategies to streamline meetings.

A manager who is instructing his employee about work tasks is communicating _____.

Which of the following is a "don't" when attempting to improve communication?

The study of the meaning of words is called _____.

When a supervisor tells you, "We need to get this done right away," the supervisor has created a physical barrier to the communication process, as the words right away are vague.

The average worker receives 25 e-mails a day.

Most people would rather give up their mobile phones than their TVs or the Internet.

When your intended message is sent accurately in the least amount of time, you are a(n) _____.

According to Deborah Tannen, men are more likely than women to _____.

Feedback is the pathway by which a message travels.

The Exceptional Manager: What You Do, How You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

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