Exam 2: The Evolution of Management Thinking

In the Manager's Shoptalk of chapter 2, benchmarking and six sigma are the top two contemporary management tools.

The scientific management perspective refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs is the key to increased worker productivity.

The humanistic perspective contains three subfields: scientific management, bureaucratic organizations, and administrative principles.

The behavioral sciences approach is based on which of the following disciplines?

A supply chain is a network of multiple businesses and individuals that are connected through the flow of products or services.

An open system is open to the suggestions and recommendations of its workers in systems theory.

The ____ emphasized the importance of understanding human behaviors, needs, and attitudes in the workplace as well as social interactions and group processes.

Which of these forces pertain to the availability, production, and distribution of resources in a society?

A management perspective that emerged around the late nineteenth century that emphasized understanding human behavior, needs, and attitudes in the workplace is referred to as a(n) ____________________.

Who is considered the "first lady of management?"

A bar graph that measures planned and completed work along each stage of production by time elapsed is called a Gantt chart.

A study of the past contributes to understanding both the present and the future.

Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was

____________________ refers to contracting out selected functions or activities to other organizations that can do the work more cost-efficiently.

The human resources perspective of management links motivation theories with ____.

A(n) ____________________ perspective provides a broader way of thinking, a way of searching for patterns and determining whether they recur across time periods.

The classical perspective on management emerged during the early eighteenth century.

Which of the following, according to the systems theory, is transformation process for a business?

A management perspective that emerged during the nineteenth and early twentieth centuries that emphasized a rational, scientific approach to the study of management and sought to make organizations efficient operating machines is called ____________________.

List the three assumptions associated with McGregor's Theory X.