Question 1

____ is not a component of systems theory.

Accepted Answer

A)  Inputs 
B)  Autonomy 
C)  Feedback 
D)  Environment 
E)  Outputs 
A)  Inputs 
B)  Autonomy 
C)  Feedback 
D)  Environment 
E)  Outputs

Question 2

Discuss the differences between the case view, the universalist view, and the contingency view.

Accepted Answer

These viewpoints relate to the applicabi

Question 3

The ____________________ can be defined as one in which everyone is engaged in identifying and solving problems, enabling the organization to continuously experiment, change, and improve, thus increasing its capacity to grow, learn, and achieve its purpose.

Accepted Answer

learning o

Question 4

The principle that similar activities in an organization should be grouped together under one manager is the essence of the classical perspective known as

Accepted Answer

A)  unity of command. 
B)  division of work. 
C)  unity of direction. 
D)  scalar chain. 
E)  quality management. 
A)  unity of command. 
B)  division of work. 
C)  unity of direction. 
D)  scalar chain. 
E)  quality management.

Question 5

The three subfields of the classical perspective include

Accepted Answer

A)  quantitative management, behavioral science, and administrative management. 
B)  bureaucratic organization, quantitative management, and the human relations movement. 
C)  administrative management, bureaucratic organization, and scientific management. 
D)  scientific management, quantitative management, and administrative management. 
E)  none of these. 
A)  quantitative management, behavioral science, and administrative management. 
B)  bureaucratic organization, quantitative management, and the human relations movement. 
C)  administrative management, bureaucratic organization, and scientific management. 
D)  scientific management, quantitative management, and administrative management. 
E)  none of these.

Question 6

A "dairy farm" view of management, i.e., contented cows give more milk, so satisfied workers will give more work was espoused by

Accepted Answer

A)  human relations management. 
B)  human resource perspective. 
C)  behavioral science approach. 
D)  management science perspective. 
E)  none of these. 
A)  human relations management. 
B)  human resource perspective. 
C)  behavioral science approach. 
D)  management science perspective. 
E)  none of these.

Question 7

Elements of TQM include

Accepted Answer

A)  employee detachment. 
B)  focus on profits. 
C)  benchmarking. 
D)  accidental improvement. 
E)  all of these. 
A)  employee detachment. 
B)  focus on profits. 
C)  benchmarking. 
D)  accidental improvement. 
E)  all of these.

Question 8

A significant contribution of Chester Barnard was the concept of

Accepted Answer

A)  bureaucracy. 
B)  the informal organization. 
C)  total quality management. 
D)  scientific management. 
E)  traditional theory of authority. 
A)  bureaucracy. 
B)  the informal organization. 
C)  total quality management. 
D)  scientific management. 
E)  traditional theory of authority.

Question 9

It is often difficult to make decisions about subsystems, because they are ____.

Accepted Answer

A)  interdependent 
B)  independent 
C)  managed differently 
D)  filled with employees 
E)  organizationally based 
A)  interdependent 
B)  independent 
C)  managed differently 
D)  filled with employees 
E)  organizationally based

Question 10

Mary Parker Follett thought of leadership as ____, rather than techniques.

Accepted Answer

A)  systems 
B)  top managers 
C)  people 
D)  efficiencies 
E)  floor managers 
A)  systems 
B)  top managers 
C)  people 
D)  efficiencies 
E)  floor managers

Question 11

The field of management that specializes in the physical production of goods or services refers to operations management.

Accepted Answer

A) True 
 B)False

Question 12

The technology-driven workplace is the most current management perspective.

Accepted Answer

A) True 
 B)False

Question 13

During difficult times, managers look for ideas to help them cope with environmental turbulence and keep their organizations vital.

Accepted Answer

A) True 
 B)False

Question 14

The management science perspective emerged after World War II to treat problems associated with improving manufacturing.

Accepted Answer

A) True 
 B)False

Question 15

List the five components of the basic systems theory of organizations.

Accepted Answer

inputs; a transforma

Question 16

Fredrick Taylor's contributions were in the field of

Accepted Answer

A)  scientific management. 
B)  human resource management. 
C)  human relations. 
D)  quantitative management. 
E)  total quality management. 
A)  scientific management. 
B)  human resource management. 
C)  human relations. 
D)  quantitative management. 
E)  total quality management.

Question 17

A subfield of the classical management perspective that focused on the total organization rather than the individual worker, delineating the management functions of planning, organizing, commanding, coordinating, and controlling is called ____________________.

Accepted Answer

administra

Question 18

____________________ is considered the "father of scientific management."

Accepted Answer

Falsereder

Question 19

Operations management represents the field of management that specializes in the physical production of goods and services.

Accepted Answer

A) True 
 B)False

Question 20

Beth Brant, production supervisor at Trustworthy Tools Mfg., Inc. believes that her employees dislike work, avoid responsibility, and therefore they need to be controlled and directed. Beth is a

Accepted Answer

A)  Theory X manager. 
B)  Theory Y manager. 
C)  realistic manager. 
D)  Theory Z manager. 
E)  Theory J manager. 
A)  Theory X manager. 
B)  Theory Y manager. 
C)  realistic manager. 
D)  Theory Z manager. 
E)  Theory J manager.

____ is not a component of systems theory.

Discuss the differences between the case view, the universalist view, and the contingency view.

The ____________________ can be defined as one in which everyone is engaged in identifying and solving problems, enabling the organization to continuously experiment, change, and improve, thus increasing its capacity to grow, learn, and achieve its purpose.

The principle that similar activities in an organization should be grouped together under one manager is the essence of the classical perspective known as

The three subfields of the classical perspective include

A "dairy farm" view of management, i.e., contented cows give more milk, so satisfied workers will give more work was espoused by

Elements of TQM include

A significant contribution of Chester Barnard was the concept of

It is often difficult to make decisions about subsystems, because they are ____.

Mary Parker Follett thought of leadership as ____, rather than techniques.

The field of management that specializes in the physical production of goods or services refers to operations management.

The technology-driven workplace is the most current management perspective.

During difficult times, managers look for ideas to help them cope with environmental turbulence and keep their organizations vital.

The management science perspective emerged after World War II to treat problems associated with improving manufacturing.

List the five components of the basic systems theory of organizations.

Fredrick Taylor's contributions were in the field of

A subfield of the classical management perspective that focused on the total organization rather than the individual worker, delineating the management functions of planning, organizing, commanding, coordinating, and controlling is called ____________________.

____________________ is considered the "father of scientific management."

Operations management represents the field of management that specializes in the physical production of goods and services.

Beth Brant, production supervisor at Trustworthy Tools Mfg., Inc. believes that her employees dislike work, avoid responsibility, and therefore they need to be controlled and directed. Beth is a

Innovative Management for Turbulent Times

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

Filters

Exam 2: The Evolution of Management Thinking

____ is not a component of systems theory.

Discuss the differences between the case view, the universalist view, and the contingency view.

The ____________________ can be defined as one in which everyone is engaged in identifying and solving problems, enabling the organization to continuously experiment, change, and improve, thus increasing its capacity to grow, learn, and achieve its purpose.

The principle that similar activities in an organization should be grouped together under one manager is the essence of the classical perspective known as

The three subfields of the classical perspective include

A "dairy farm" view of management, i.e., contented cows give more milk, so satisfied workers will give more work was espoused by

Elements of TQM include

A significant contribution of Chester Barnard was the concept of

It is often difficult to make decisions about subsystems, because they are ____.

Mary Parker Follett thought of leadership as ____, rather than techniques.

The field of management that specializes in the physical production of goods or services refers to operations management.

The technology-driven workplace is the most current management perspective.

During difficult times, managers look for ideas to help them cope with environmental turbulence and keep their organizations vital.

The management science perspective emerged after World War II to treat problems associated with improving manufacturing.

List the five components of the basic systems theory of organizations.

Fredrick Taylor's contributions were in the field of

A subfield of the classical management perspective that focused on the total organization rather than the individual worker, delineating the management functions of planning, organizing, commanding, coordinating, and controlling is called ____________________.

____________________ is considered the "father of scientific management."

Operations management represents the field of management that specializes in the physical production of goods and services.

Beth Brant, production supervisor at Trustworthy Tools Mfg., Inc. believes that her employees dislike work, avoid responsibility, and therefore they need to be controlled and directed. Beth is a

Innovative Management for Turbulent Times

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

Filters