Exam 2: The Evolution of Management Thinking

The teamwork philosophy is based in part on the assumption that five people working together can produce more than five people working individually. This philosophy is consistent with the concept of

Scientific management focused on ____, and administrative principles focused on ____.

Scientific management focused on employee competence, and administrative principles focused on work flow through the organization.

Tommy believes his employees are responsible, creative, and able to work with minimal direction. He is a

In order to determine how to deal with a problem employee, Sharon evaluated the employee, the problem, and the context in which the problem occurred. She is applying which of the following perspectives?

Which of the following would be classified as an output for Coca-Cola, Inc.?

A contingency view perceives every situation as unique.

Taylor was awarded the title of "father of scientific management" since he was the sole contributor in the area of scientific management.

Frederick W. Taylor developed Scientific Management and emphasized the fourteen principles of management that should guide managerial behavior.

Follett and Barnard were early advocates of a more humanistic perspective on management that emphasized the importance of understanding human behavior, needs, and attitudes in the workplace as well as social interactions and group processes.

A consultant who recommends the effectiveness of sensitivity training to every organization he serves is violating the basics of which of the following perspectives?

In learning organizations, although team leadership is critical, the traditional boss is practically eliminated.

According to Douglas McGregor, Theory X and Theory Y provide two opposing views of workers, where Theory X recognizes that workers enjoy achievement and responsibility, while Theory Y recognizes that workers will avoid work whenever possible.

UPS is successful in the small package delivery market. One important reason for this success is the concept of

Contingency theory suggests that managers would be more successful if they learned the best way to manage and motivate their employees, and then applied this knowledge in a universally consistent way.

The stimulus for technological innovation is often found in which of these?

One of the criticisms of scientific management is it did not acknowledge variance among individuals.

Unity of direction principle proposes that similar activities in an organization should be grouped together under one manager.

According to Weber's ideas on bureaucracy, organizations should be based on which of these?

Which of these is a subfield of the classical management perspective that emphasized scientifically determined changes in management practices as the solution to improving labor productivity?