Exam 5: Managing Diverse Employees in a Multicultural Environment

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Charlie has been working for a manufacturing company for the last ten years as a general maintenance worker.His job often requires heavy-duty work.Charlie recently told his supervisor that he has back problems, and shortly thereafter his supervisor assigned him to a vacant light-duty maintenance job.This is an example of steps taken in support of the

(Multiple Choice)
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The term _____ alludes to the invisible barriers that prevent minorities and women from obtaining upper-level positions in the workplace.

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The disparity between the representation of women and that of men in the workforce is extremely high.

(True/False)
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Andrea was a sales rep for a marketing firm for more than ten years, and when the company was forced to downsize, Andrea was laid-off.Andrea's colleague Jason, who has worked for the company for two years, continues to work for the company.Andrea has data to prove that her experience, sales, and accomplishments are much greater than Jason's.The manager who decided which employees would continue working and who would get laid-off was Jason's uncle.Andrea thinks the manager did not use fair procedures and that his decision was

(Multiple Choice)
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In the _____ role, a manager enables diverse individuals to coordinate their efforts.

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Lewd jokes and sexually oriented comments are examples of quid pro quo sexual harassment.

(True/False)
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Elijah is thinking about quitting his job.He is finding it difficult to focus on his job because every day he is harassed with insulting remarks, sexually oriented comments, and racial slurs from his coworkers.This is an example of a(n)

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What is a schema?

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_____ refers to a grouping of people based on some shared characteristic such as national origin, language, or culture.

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Following the distributive justice principle means that all members of an organization receive identical or similar outcomes.

(True/False)
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Referring to the A Manager's Challenge box in the text, why do you think Novartis employees are more likely to be influenced by their managers than by their coworkers?

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Which of the following is true about perception?

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It is not good practice for top management to give rewards in order to have successful diversity management initiatives.

(True/False)
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What is the salience effect?

(Multiple Choice)
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Which of the following is an aim of distributive justice within an organization?

(Multiple Choice)
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What is perception?

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List some specific objectives that a diversity awareness program should contain.

(Essay)
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JRC Inc., a consumer-electronics firm based in Atlanta, is opening another manufacturing unit.The top management involves female representatives in the design team to take care of any concerns that female employees may have.This is an example of

(Multiple Choice)
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Which of the following is the right approach to eradicating sexual harassment?

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A nursing home administrator is reviewing resumes so he can hire some RNs for open positions.He is looking primarily for female RNs because he believes women are more oriented toward and caring of other people.Which of the following factors most likely influenced the administrator's perceptions about female RNs?

(Multiple Choice)
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