Question 1

What are the four basic methods for measuring work and setting standards?

Accepted Answer

1.Work sampling
2.Ti

Question 2

Job design decisions are being affected by which of the following trends?

Accepted Answer

A) Forecasting methods 
B) Automatic guided vehicles 
C) Automation of heavy manual work 
D) Automated storage and retrieval systems 
E) Global economic cycles 
A) Forecasting methods 
B) Automatic guided vehicles 
C) Automation of heavy manual work 
D) Automated storage and retrieval systems 
E) Global economic cycles

Question 3

Requiring little or no education is one of the advantages for management in adopting specialization of labor as a job design principle.

Accepted Answer

A) True 
 B)False

Question 4

Describe some of the benefits and drawbacks to specialization of labor from the perspectives of management and from the perspective of labor?

Accepted Answer

This question relates to the text discus

Question 5

Which of the following are not used as reasons to justify time allowances in a time study analysis?

Accepted Answer

A) Going to the washroom 
B) Unavoidable work delays 
C) Worker fatigue 
D) Worker illness 
E) Coffee breaks 
A) Going to the washroom 
B) Unavoidable work delays 
C) Worker fatigue 
D) Worker illness 
E) Coffee breaks

Question 6

Job design is defined as the function of specifying the work activities of an individual or group in an organizational setting.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is not a reason that work measurement is used to set time standards?

Accepted Answer

A) To schedule work 
B) To provide an objective basis for motivating the workforce 
C) To bid for new contracts 
D) To identify and eliminate lower performing employees 
E) To provide benchmarks for improvement 
A) To schedule work 
B) To provide an objective basis for motivating the workforce 
C) To bid for new contracts 
D) To identify and eliminate lower performing employees 
E) To provide benchmarks for improvement

Question 8

Describe the distinction between horizontal and vertical form of job enlargement.Under what conditions would you use either?

Accepted Answer

This question is discussed on page 189 o

Question 9

If the normal time for a job is 15 minutes and the allowances for the job include 10 percent for personal needs,5 percent for unavoidable work delays and 3 percent for work fatigue,which one of the following comes closest to the standard time for this job?

Accepted Answer

A) 10 minutes 
B) 15 minutes 
C) 18 minutes 
D) 24 minutes 
E) 35 minutes 
A) 10 minutes 
B) 15 minutes 
C) 18 minutes 
D) 24 minutes 
E) 35 minutes

Question 10

Sociotechnical systems is an approach to job design that focuses on the interaction between technology and the work group.

Accepted Answer

A) True 
 B)False

Question 11

In designing a job it has been concluded that individuals or work groups require a clearly defined,visible and meaningful set of work activities.This refers to which of the following job design principles?

Accepted Answer

A) Automation of manual tasks 
B) Task identity 
C) Quality at the source 
D) Temporary labor use 
E) "Informating" ordinary workers 
A) Automation of manual tasks 
B) Task identity 
C) Quality at the source 
D) Temporary labor use 
E) "Informating" ordinary workers

Question 12

One of the behavioral considerations in job design includes job enrichment.

Accepted Answer

A) True 
 B)False

Question 13

Work measurement can be used to determine how physically hard the work should be to be performed by labor.

Accepted Answer

A) True 
 B)False

Question 14

What are the four reasons that time standards are necessary as given in the text?

Accepted Answer

1.To schedule work and allocate capacity

Question 15

Research suggests that employees derive frustration from using a number of skill levels.

Accepted Answer

A) True 
 B)False

Question 16

If the normal time for a job is 4 minutes and the allowances for the job are 10 percent of normal time,which one of the following comes closest to the standard time for this job?

Accepted Answer

A) 4 minutes 
B) 4 minutes,6 seconds 
C) 4 minutes,24 seconds 
D) 5 minutes,24 seconds 
E) 6 minutes,6 seconds 
A) 4 minutes 
B) 4 minutes,6 seconds 
C) 4 minutes,24 seconds 
D) 5 minutes,24 seconds 
E) 6 minutes,6 seconds

Question 17

If the time it takes for equipment breakdowns is significant,it should not be factored into a time study analysis in determining the standard time for a job.

Accepted Answer

A) True 
 B)False

Question 18

The text discusses eight current trends that are affecting job design decisions.What are they?

Accepted Answer

1.Quality control as part of the worker'

Question 19

A worker was producing a product for which the standard time was one minute per unit.During an eight hour workday,the worker produced 520 units.What would be the worker's pay for that day if the basic pay rate was $10.00 per hour and the piece rate bonus was $2.00 per unit above standard?

Accepted Answer

A) $80.00 
B) $96.00 
C) $120.00 
D) $160.00 
E) $180.00 
A) $80.00 
B) $96.00 
C) $120.00 
D) $160.00 
E) $180.00

Question 20

Work groups can handle many production problems better than management if they are permitted to make their own decisions on scheduling and work allocation.

Accepted Answer

A) True 
 B)False

Exam 23: Job Design Work Measurement

What are the four basic methods for measuring work and setting standards?

Job design decisions are being affected by which of the following trends?

Requiring little or no education is one of the advantages for management in adopting specialization of labor as a job design principle.

Describe some of the benefits and drawbacks to specialization of labor from the perspectives of management and from the perspective of labor?

Which of the following are not used as reasons to justify time allowances in a time study analysis?

Job design is defined as the function of specifying the work activities of an individual or group in an organizational setting.

Which of the following is not a reason that work measurement is used to set time standards?

Describe the distinction between horizontal and vertical form of job enlargement.Under what conditions would you use either?

If the normal time for a job is 15 minutes and the allowances for the job include 10 percent for personal needs,5 percent for unavoidable work delays and 3 percent for work fatigue,which one of the following comes closest to the standard time for this job?

Sociotechnical systems is an approach to job design that focuses on the interaction between technology and the work group.

In designing a job it has been concluded that individuals or work groups require a clearly defined,visible and meaningful set of work activities.This refers to which of the following job design principles?

One of the behavioral considerations in job design includes job enrichment.

Work measurement can be used to determine how physically hard the work should be to be performed by labor.

What are the four reasons that time standards are necessary as given in the text?

Research suggests that employees derive frustration from using a number of skill levels.

If the normal time for a job is 4 minutes and the allowances for the job are 10 percent of normal time,which one of the following comes closest to the standard time for this job?

If the time it takes for equipment breakdowns is significant,it should not be factored into a time study analysis in determining the standard time for a job.

The text discusses eight current trends that are affecting job design decisions.What are they?

A worker was producing a product for which the standard time was one minute per unit.During an eight hour workday,the worker produced 520 units.What would be the worker's pay for that day if the basic pay rate was $10.00 per hour and the piece rate bonus was $2.00 per unit above standard?

Work groups can handle many production problems better than management if they are permitted to make their own decisions on scheduling and work allocation.

Introduction to the Field

Operations and Supply Strategy

Project Management

Product and Service Design

Strategic Capacity Management

Process Analysis

Manufacturing Processes

Service Processes

Six Sigma Quality

Supply-Chain Strategy

Logistics and Facility Location

Lean Manufacturing

Operations Consulting Reengineering

Enterprise Resource Planning Systems

Demand Management and Forecasting

Aggregate Sales and Operations Planning

Inventory Control

Material Requirements Planning

Scheduling

Constraint Management

Linear Programming Using the Excel Solver

Learning Curves

Waiting Line Analysis

Process Capability and Spc

Simulation

Filters