Question 1

Some of the advantages for labor to increasing specialization of labor in job design include which of the following?

Accepted Answer

A) Rapid training of the workforce 
B) Little or no education required to obtain work 
C) Low wages due to ease of substitutability of labor 
D) Close control over work flow and workloads 
E) Ease in recruiting new workers 
A) Rapid training of the workforce 
B) Little or no education required to obtain work 
C) Low wages due to ease of substitutability of labor 
D) Close control over work flow and workloads 
E) Ease in recruiting new workers

Question 2

A time study was made of a job to develop new time standards.A worker was observed for 30 minutes.During that time,40 units were produced.The analyst rated the worker as performing at a 120 percent performance rate.Allowances for rest and personal time are 20 percent.What is the standard time for this task?

Accepted Answer

A) 0.75 minutes 
B) 0.98 minutes 
C) 1.00 minutes 
D) 1.08 minutes 
E) 1.33 minutes 
A) 0.75 minutes 
B) 0.98 minutes 
C) 1.00 minutes 
D) 1.08 minutes 
E) 1.33 minutes

Question 3

Which of the following is not a disadvantage of specialization?

Accepted Answer

A) Low wages due to ease of substitutability of labor 
B) Difficulty in controlling quality because no one has responsibility for entire product 
C) Boredom stemming from repetitive nature of work 
D) Worker dissatisfaction leading to hidden costs 
E) Little gratification from work itself because of small contribution to each item 
A) Low wages due to ease of substitutability of labor 
B) Difficulty in controlling quality because no one has responsibility for entire product 
C) Boredom stemming from repetitive nature of work 
D) Worker dissatisfaction leading to hidden costs 
E) Little gratification from work itself because of small contribution to each item

Question 4

You need a standard time to determine normal time in a time study analysis.

Accepted Answer

A) True 
 B)False

Question 5

Job design decisions are not being affected by which of the following trends?

Accepted Answer

A) Cross-training workers to perform multi-skilled jobs 
B) Geographic dispersion of industry 
C) Employee involvement and team approaches to designing and organizing work 
D) Extensive use of temporary workers 
E) Quality control becoming part of the job 
A) Cross-training workers to perform multi-skilled jobs 
B) Geographic dispersion of industry 
C) Employee involvement and team approaches to designing and organizing work 
D) Extensive use of temporary workers 
E) Quality control becoming part of the job

Question 6

Employees should be able to exercise some discretion and decision making in doing their work.

Accepted Answer

A) True 
 B)False

Question 7

Specialization of labor does not appear to have serious adverse effects on workers.

Accepted Answer

A) True 
 B)False

Question 8

Job enrichment broadens workers' influence by giving them some managerial powers over their own activities.

Accepted Answer

A) True 
 B)False

Question 9

"Informating" ordinary workers means using electronic methods to give them instructions.

Accepted Answer

A) True 
 B)False

Question 10

Mental fatigue is a reason workers should be given some extra time to do their jobs.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is one of the primary reasons for work sampling?

Accepted Answer

A) To exploit the Hawthorne effect 
B) To measure performance 
C) Re-sequencing tasks on an assembly line 
D) To keep the work force alert 
E) To try out different jobs 
A) To exploit the Hawthorne effect 
B) To measure performance 
C) Re-sequencing tasks on an assembly line 
D) To keep the work force alert 
E) To try out different jobs

Question 12

In work sampling,which one of the following main issues must be decided before undertaking the study?

Accepted Answer

A) How much money will be saved 
B) How many observations are necessary 
C) What is the ratio of time to money savings 
D) Whether a stop watch or video camera should be used 
E) What data shall be collected 
A) How much money will be saved 
B) How many observations are necessary 
C) What is the ratio of time to money savings 
D) Whether a stop watch or video camera should be used 
E) What data shall be collected

Question 13

Some of the advantages for labor to increasing specialization of labor in job design include which of the following?

Accepted Answer

A) Boredom 
B) Job satisfaction and gratification 
C) Control over the workplace 
D) Enhanced opportunity to progress to a better job 
E) Ease in learning the job 
A) Boredom 
B) Job satisfaction and gratification 
C) Control over the workplace 
D) Enhanced opportunity to progress to a better job 
E) Ease in learning the job

Question 14

Work sampling involves observing a portion or sample of worker activities.

Accepted Answer

A) True 
 B)False

Question 15

Time study is usually performed by using a predetermined benchmark for a standard.

Accepted Answer

A) True 
 B)False

Question 16

One of the behavioral considerations in job design includes the degree of labor specialization.

Accepted Answer

A) True 
 B)False

Question 17

Work measurement is necessary to set time standards for a job.Why are such standards needed?

Accepted Answer

The four primary reasons for setting tim

Question 18

When the textbook presented the topic of job design decisions,the "what" of these decisions concerned which of the following?

Accepted Answer

A) Time of day 
B) Tasks to be performed 
C) Mental and physical characteristics of the workforce 
D) Method of performance and motivation 
E) The organizational rationale for the job 
A) Time of day 
B) Tasks to be performed 
C) Mental and physical characteristics of the workforce 
D) Method of performance and motivation 
E) The organizational rationale for the job

Question 19

Behavioral considerations in job design include which of the following?

Accepted Answer

A) Judgment of upper management 
B) The social strata and ethnicity of the labor pool 
C) Degree of labor specialization 
D) The economic stability of the industry 
E) Potential for workforce unionization 
A) Judgment of upper management 
B) The social strata and ethnicity of the labor pool 
C) Degree of labor specialization 
D) The economic stability of the industry 
E) Potential for workforce unionization

Question 20

Job enrichment generally entails adjusting a specialized job to make it more interesting to the jobholder.

Accepted Answer

A) True 
 B)False

Exam 23: Job Design Work Measurement

Some of the advantages for labor to increasing specialization of labor in job design include which of the following?

Which of the following is not a disadvantage of specialization?

You need a standard time to determine normal time in a time study analysis.

Job design decisions are not being affected by which of the following trends?

Employees should be able to exercise some discretion and decision making in doing their work.

Specialization of labor does not appear to have serious adverse effects on workers.

Job enrichment broadens workers' influence by giving them some managerial powers over their own activities.

"Informating" ordinary workers means using electronic methods to give them instructions.

Mental fatigue is a reason workers should be given some extra time to do their jobs.

Which of the following is one of the primary reasons for work sampling?

In work sampling,which one of the following main issues must be decided before undertaking the study?

Some of the advantages for labor to increasing specialization of labor in job design include which of the following?

Work sampling involves observing a portion or sample of worker activities.

Time study is usually performed by using a predetermined benchmark for a standard.

One of the behavioral considerations in job design includes the degree of labor specialization.

Work measurement is necessary to set time standards for a job.Why are such standards needed?

When the textbook presented the topic of job design decisions,the "what" of these decisions concerned which of the following?

Behavioral considerations in job design include which of the following?

Job enrichment generally entails adjusting a specialized job to make it more interesting to the jobholder.

Introduction to the Field

Operations and Supply Strategy

Project Management

Product and Service Design

Strategic Capacity Management

Process Analysis

Manufacturing Processes

Service Processes

Six Sigma Quality

Supply-Chain Strategy

Logistics and Facility Location

Lean Manufacturing

Operations Consulting Reengineering

Enterprise Resource Planning Systems

Demand Management and Forecasting

Aggregate Sales and Operations Planning

Inventory Control

Material Requirements Planning

Scheduling

Constraint Management

Linear Programming Using the Excel Solver

Learning Curves

Waiting Line Analysis

Process Capability and Spc

Simulation

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