Question 1

Strategy typically breaks down into what three major components?

Accepted Answer

operations effective

Question 2

Activity-system maps are useful in understanding how well a system of activities fits the overall company's strategy.

Accepted Answer

A) True 
 B)False

Question 3

Central to the concept of operations and supply strategy are the notions of focus and trade-offs.

Accepted Answer

A) True 
 B)False

Question 4

An operations and supply strategy is a long term commitment that must resist change.

Accepted Answer

A) True 
 B)False

Question 5

The skills that differentiate a manufacturing or service firm from its rivals are called what?

Accepted Answer

Core capab

Question 6

An order winner is a set of screening criteria that permits a firm's products to be considered as possible candidates for purchase.

Accepted Answer

A) True 
 B)False

Question 7

Core capabilities are the skills that differentiate the service or manufacturing firm from its competitors.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is a total measure of productivity?

Accepted Answer

A) Output/Materials 
B) Output/(Labor + Capital + Energy) 
C) Output/Labor 
D) Output/Inputs 
E) All of the above 
A) Output/Materials 
B) Output/(Labor + Capital + Energy) 
C) Output/Labor 
D) Output/Inputs 
E) All of the above

Question 9

An order winner is a set of criteria that differentiates the products or services of one firm from another.

Accepted Answer

A) True 
 B)False

Question 10

Explain the role that "order qualifiers" and "order winners" play as the interface between marketing and operations?

Accepted Answer

The student's answer to this question sh

Question 11

If all you knew about a production system was that total daily output was 400 units and the total labor necessary to produce the 400 units was 350 hours and the total materials used were 425 units,what kind of productivity measure could you use to compute productivity?

Accepted Answer

A) Partial measure 
B) Multifactor measure 
C) Total measure 
D) A and B above 
E) B and C above 
A) Partial measure 
B) Multifactor measure 
C) Total measure 
D) A and B above 
E) B and C above

Question 12

Strategy describes how a firm intends to create and sustain shareholder value.

Accepted Answer

A) True 
 B)False

Question 13

Central to the concept of operations and supply strategy is the notion of operations focus and trade-offs.

Accepted Answer

A) True 
 B)False

Question 14

Once an operations and supply strategy is adopted and articulated,the primary emphasis becomes perfecting the system of activities that make up the strategy through detailed refinements over a long period of time.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is not an enterprise capability presented in the textbook as part of the operations and supply strategy framework?

Accepted Answer

A) Technology 
B) Systems 
C) People 
D) R&D 
E) Price 
A) Technology 
B) Systems 
C) People 
D) R&D 
E) Price

Question 16

In developing an operations and supply strategy,which of the following would be an important product-specific criteria to consider?

Accepted Answer

A) Technical liaison 
B) Product life cycle 
C) Union status of workforce 
D) Production lot-size 
E) Total quality management 
A) Technical liaison 
B) Product life cycle 
C) Union status of workforce 
D) Production lot-size 
E) Total quality management

Question 17

Operations and supply management is significant since it relates to some of the components of strategy.

Accepted Answer

A) True 
 B)False

Question 18

If all you knew about a production system was that total daily output was 400 units and the total labor necessary to produce the 400 units was 350 hours,what kind of productivity measure could you use to compute productivity?

Accepted Answer

A) Partial measure 
B) Multifactor measure 
C) Total measure 
D) Global measure 
E) All of the above 
A) Partial measure 
B) Multifactor measure 
C) Total measure 
D) Global measure 
E) All of the above

Question 19

An operations and supply strategy involves decisions that relate to the design of a process and the infrastructure needed to support the process.

Accepted Answer

A) True 
 B)False

Question 20

Various financial data for SunPath Manufacturing for 2008 & 2009 follow. $\begin{array}{llll} 
& & 2008 & 2009 \
\text { Output: } & \text { Sales } & \$ 300,000 & \$ 330,000 \
\text { Inputs: } & \text { Labor } & \$ 40,000 & \$ 43,000 \
& \text { Raw Materials: } & \$ 45,000 & \$ 51,000 \
& \text { Energy: } & \$ 10,000 & \$ 9,000 \
& \text { Capital Employed: } & \$ 250,000 & \$ 262,000 \
& \text { Other: } & \$ 2,000 & \$ 6,000
\end{array}$
What is the percentage change in SunPath's total productivity measure between 2008 & 2009?

Accepted Answer

A) 9.22 
B) 2.33 
C) 0.53 
D) 2.88 
E) 10.39 
A) 9.22 
B) 2.33 
C) 0.53 
D) 2.88 
E) 10.39

Exam 2: Operations and Supply Strategy

Strategy typically breaks down into what three major components?

Activity-system maps are useful in understanding how well a system of activities fits the overall company's strategy.

Central to the concept of operations and supply strategy are the notions of focus and trade-offs.

An operations and supply strategy is a long term commitment that must resist change.

The skills that differentiate a manufacturing or service firm from its rivals are called what?

An order winner is a set of screening criteria that permits a firm's products to be considered as possible candidates for purchase.

Core capabilities are the skills that differentiate the service or manufacturing firm from its competitors.

Which of the following is a total measure of productivity?

An order winner is a set of criteria that differentiates the products or services of one firm from another.

Explain the role that "order qualifiers" and "order winners" play as the interface between marketing and operations?

If all you knew about a production system was that total daily output was 400 units and the total labor necessary to produce the 400 units was 350 hours and the total materials used were 425 units,what kind of productivity measure could you use to compute productivity?

Strategy describes how a firm intends to create and sustain shareholder value.

Central to the concept of operations and supply strategy is the notion of operations focus and trade-offs.

Once an operations and supply strategy is adopted and articulated,the primary emphasis becomes perfecting the system of activities that make up the strategy through detailed refinements over a long period of time.

Which of the following is not an enterprise capability presented in the textbook as part of the operations and supply strategy framework?

In developing an operations and supply strategy,which of the following would be an important product-specific criteria to consider?

Operations and supply management is significant since it relates to some of the components of strategy.

If all you knew about a production system was that total daily output was 400 units and the total labor necessary to produce the 400 units was 350 hours,what kind of productivity measure could you use to compute productivity?

An operations and supply strategy involves decisions that relate to the design of a process and the infrastructure needed to support the process.

Introduction to the Field

Project Management

Product and Service Design

Strategic Capacity Management

Process Analysis

Manufacturing Processes

Service Processes

Six Sigma Quality

Supply-Chain Strategy

Logistics and Facility Location

Lean Manufacturing

Operations Consulting Reengineering

Enterprise Resource Planning Systems

Demand Management and Forecasting

Aggregate Sales and Operations Planning

Inventory Control

Material Requirements Planning

Scheduling

Constraint Management

Linear Programming Using the Excel Solver

Learning Curves

Job Design Work Measurement

Waiting Line Analysis

Process Capability and Spc

Simulation

Filters