Question 1

Why do some people dislike management by objectives?

Accepted Answer

A)  It is not possible for managers to periodically review an individual's performance to see whether he or she is meeting the objectives. 
B)  Employees do not benefit from a system of rewards that is based on personality rather than on performance. 
C)  Setting and monitoring the achievement of objectives can be time-consuming and requires a lot of paperwork. 
D)  When employees are involved in the process of setting goals, it results in lesser commitment toward achieving those goals. 
A)  It is not possible for managers to periodically review an individual's performance to see whether he or she is meeting the objectives. 
B)  Employees do not benefit from a system of rewards that is based on personality rather than on performance. 
C)  Setting and monitoring the achievement of objectives can be time-consuming and requires a lot of paperwork. 
D)  When employees are involved in the process of setting goals, it results in lesser commitment toward achieving those goals. C

Question 2

What are the three types of control?

Accepted Answer

A)  Negative, positive, and neutral control 
B)  Pre, post, and parallel control 
C)  Strategic, operational, and tactical control 
D)  Feedback, concurrent, and precontrol 
A)  Negative, positive, and neutral control 
B)  Pre, post, and parallel control 
C)  Strategic, operational, and tactical control 
D)  Feedback, concurrent, and precontrol D

Question 3

_____ is the management function of setting goals and determining how to meet them.

Accepted Answer

A)  Organizing 
B)  Controlling 
C) Planning 
D)  Evaluating 
A)  Organizing 
B)  Controlling 
C) Planning 
D)  Evaluating C

Question 4

A(n)_____ is defined as a plan for spending money.

Accepted Answer

A)  budget 
B)  contingency plan 
C)  schedule 
D)  action plan 
A)  budget 
B)  contingency plan 
C)  schedule 
D)  action plan

Question 5

Rules are best defined as:

Accepted Answer

A)  the principles by which people distinguish what is morally right. 
B)  the steps that must be completed to achieve a specific purpose. 
C)  specific statements of what to do or not to do in a given situation. 
D)  objectives with a comparatively narrow focus. 
A)  the principles by which people distinguish what is morally right. 
B)  the steps that must be completed to achieve a specific purpose. 
C)  specific statements of what to do or not to do in a given situation. 
D)  objectives with a comparatively narrow focus.

Question 6

Operational planning differs from strategic planning in that:

Accepted Answer

A)  it is performed by middle managers. 
B)  it focuses on long-term goals. 
C)  it involves setting objectives for an organization as a whole. 
D)  it involves a planning department. 
A)  it is performed by middle managers. 
B)  it focuses on long-term goals. 
C)  it involves setting objectives for an organization as a whole. 
D)  it involves a planning department.

Question 7

At Value Inc.,there are specific steps to be followed when applying for a day off.First,an employee has to apply to his or her immediate supervisors.After getting their approval,he or she has to get it signed by the branch manager.Then a copy of the leave application has to be submitted to the HR department.These mandatory steps are referred to as _____.

Accepted Answer

A)  policies 
B)  ethics 
C)  procedures 
D)  goals 
A)  policies 
B)  ethics 
C)  procedures 
D)  goals

Question 8

In context of a supervisor's role as a planner,setting a precise timetable for the work to be done is known as:

Accepted Answer

A)  . scheduling. 
B)  capital budgeting. 
C)  strategic planning. 
D)  evaluating. 
A)  . scheduling. 
B)  capital budgeting. 
C)  strategic planning. 
D)  evaluating.

Question 9

A scheduling tool that most efficiently identifies the relationships among tasks as well as the amount of time each task will take is called a:

Accepted Answer

A)  Gantt chart. 
B)  PERT network. 
C)  planar map. 
D)  run chart. 
A)  Gantt chart. 
B)  PERT network. 
C)  planar map. 
D)  run chart.

Question 10

In the context of controlling,the size of the difference between actual performance and a performance standard is referred to as:

Accepted Answer

A)  an exception metric. 
B)  a measurement error. 
C)  variance. 
D)  critical path. 
A)  an exception metric. 
B)  a measurement error. 
C)  variance. 
D)  critical path.

Question 11

For objectives to be effective,they should be:

Accepted Answer

A)  written, measurable, clear, specific, and challenging but achievable. 
B)  simple, distinctive, rational, assessable, and easily achievable. 
C)  specific, acceptable, generalizable, innovative, and extremely challenging. 
D)  unique, understandable, logical, observable, and simple yet significant. 
A)  written, measurable, clear, specific, and challenging but achievable. 
B)  simple, distinctive, rational, assessable, and easily achievable. 
C)  specific, acceptable, generalizable, innovative, and extremely challenging. 
D)  unique, understandable, logical, observable, and simple yet significant.

Question 12

Which of the following is most likely to be included as part of a capital budget?

Accepted Answer

A)  Amount to be spent on wages 
B)  Amount to be spent on rent 
C)  Amount to be spent on insurance 
D)  Amount to be spent on heavy machinery 
A)  Amount to be spent on wages 
B)  Amount to be spent on rent 
C)  Amount to be spent on insurance 
D)  Amount to be spent on heavy machinery

Question 13

Budgeting is best defined as the process of:

Accepted Answer

A)  allocating money resources. 
B)  formulating an agenda. 
C)  making a contingency plan. 
D)  reducing bunker hedging. 
A)  allocating money resources. 
B)  formulating an agenda. 
C)  making a contingency plan. 
D)  reducing bunker hedging.

Question 14

The cost of using the controls should be less than the benefit derived from using them.This shows that effective controls should be _____.

Accepted Answer

A)  flexible 
B)  acceptable 
C)  economical 
D)  timely 
A)  flexible 
B)  acceptable 
C)  economical 
D)  timely

Question 15

When monitoring performance,supervisors should focus on how actual performance compares with the standards they have set.Two concepts useful for maintaining this focus are:

Accepted Answer

A)  Gantt chart and operational planning. 
B)  variance and the exception principle. 
C)  standards and performance reports. 
D)  feedback control and the parity principle. 
A)  Gantt chart and operational planning. 
B)  variance and the exception principle. 
C)  standards and performance reports. 
D)  feedback control and the parity principle.

Question 16

Which of the following refers to contingency planning?

Accepted Answer

A)  Planning that is specifically concerned with the formulation of a company's budget 
B)  Planning that is concerned with what to do if the original plans don't work out 
C)  Planning that is primarily concerned with setting a mission statement 
D)  Planning that is primarily concerned with dealing effectively with whistle-blowers 
A)  Planning that is specifically concerned with the formulation of a company's budget 
B)  Planning that is concerned with what to do if the original plans don't work out 
C)  Planning that is primarily concerned with setting a mission statement 
D)  Planning that is primarily concerned with dealing effectively with whistle-blowers

Question 17

_____ specify the desired accomplishments of an organization as a whole or of a part of it.

Accepted Answer

A)  Traditions 
B)  Objectives 
C)  Code of ethics 
D)  Norms 
A)  Traditions 
B)  Objectives 
C)  Code of ethics 
D)  Norms

Question 18

Define the term "controlling." List the three different forms of controlling.

Accepted Answer

The management function of making sure t

Question 19

In the context of controlling,symptoms are best defined as:

Accepted Answer

A)  measures of what is expected. 
B)  the principles by which people distinguish what is morally right. 
C)  the results of performance evaluation. 
D)  indications of an underlying problem. 
A)  measures of what is expected. 
B)  the principles by which people distinguish what is morally right. 
C)  the results of performance evaluation. 
D)  indications of an underlying problem.

Question 20

In the context of the process of controlling,standards are best defined as:

Accepted Answer

A)  measures of what is expected. 
B)  principles by which people distinguish what is morally right. 
C)  results of performance evaluation. 
D)  objectives with a comparatively narrow focus. 
A)  measures of what is expected. 
B)  principles by which people distinguish what is morally right. 
C)  results of performance evaluation. 
D)  objectives with a comparatively narrow focus.

Why do some people dislike management by objectives?

What are the three types of control?

_____ is the management function of setting goals and determining how to meet them.

A(n)_____ is defined as a plan for spending money.

Rules are best defined as:

Operational planning differs from strategic planning in that:

In context of a supervisor's role as a planner,setting a precise timetable for the work to be done is known as:

A scheduling tool that most efficiently identifies the relationships among tasks as well as the amount of time each task will take is called a:

In the context of controlling,the size of the difference between actual performance and a performance standard is referred to as:

For objectives to be effective,they should be:

Which of the following is most likely to be included as part of a capital budget?

Budgeting is best defined as the process of:

The cost of using the controls should be less than the benefit derived from using them.This shows that effective controls should be _____.

When monitoring performance,supervisors should focus on how actual performance compares with the standards they have set.Two concepts useful for maintaining this focus are:

Which of the following refers to contingency planning?

_____ specify the desired accomplishments of an organization as a whole or of a part of it.

Define the term "controlling." List the three different forms of controlling.

In the context of controlling,symptoms are best defined as:

In the context of the process of controlling,standards are best defined as:

Supervision: Tradition and Contemporary Trends

Ensuring High Quality and Productivity

Groups, Teams, and Powerful Meetings

Corporate Social Responsibility, Ethics, and Sustainability

Managing Diversity

Organizing and Authority

The Supervisor As Leader

Problem Solving,decision Making,and Creativity

Communication: Theory and Modern Media

Motivating Employees

Problem Employees: Counseling and Discipline

Managing Time and Stress

Managing Conflict and Change

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters

Exam 6: Reaching Goals: Plans and Controls

Why do some people dislike management by objectives?

What are the three types of control?

_____ is the management function of setting goals and determining how to meet them.

A(n)_____ is defined as a plan for spending money.

Rules are best defined as:

Operational planning differs from strategic planning in that:

In context of a supervisor's role as a planner,setting a precise timetable for the work to be done is known as:

A scheduling tool that most efficiently identifies the relationships among tasks as well as the amount of time each task will take is called a:

In the context of controlling,the size of the difference between actual performance and a performance standard is referred to as:

For objectives to be effective,they should be:

Which of the following is most likely to be included as part of a capital budget?

Budgeting is best defined as the process of:

The cost of using the controls should be less than the benefit derived from using them.This shows that effective controls should be _____.

When monitoring performance,supervisors should focus on how actual performance compares with the standards they have set.Two concepts useful for maintaining this focus are:

Which of the following refers to contingency planning?

_____ specify the desired accomplishments of an organization as a whole or of a part of it.

Define the term "controlling." List the three different forms of controlling.

In the context of controlling,symptoms are best defined as:

In the context of the process of controlling,standards are best defined as:

Supervision: Tradition and Contemporary Trends

Ensuring High Quality and Productivity

Groups, Teams, and Powerful Meetings

Corporate Social Responsibility, Ethics, and Sustainability

Managing Diversity

Organizing and Authority

The Supervisor As Leader

Problem Solving,decision Making,and Creativity

Communication: Theory and Modern Media

Motivating Employees

Problem Employees: Counseling and Discipline

Managing Time and Stress

Managing Conflict and Change

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters