Question 1

One must be careful that one's to-do list serves its purpose and does not become a goal in itself.

Accepted Answer

A) True 
 B)False  True

Question 2

People with Type _____ personality usually do two or three things at the same time.

Accepted Answer

A)  A 
B)  B 
C)  X 
D)  Y 
A)  A 
B)  B 
C)  X 
D)  Y A

Question 3

Pick from the following the factor involving an organization's management that can contribute to work-related stress.

Accepted Answer

A)  Noise 
B)  Rapid, expected changes 
C)  Verbal abuse 
D)  Infrequent rest breaks 
A)  Noise 
B)  Rapid, expected changes 
C)  Verbal abuse 
D)  Infrequent rest breaks B

Question 4

Which of the following is a common time waster that plagues supervisors?

Accepted Answer

A)  Learning how to say no 
B)  Supervising every detail of employees' work 
C)  Updating time log every half-hour 
D)  Reserving a certain time of day for meetings 
A)  Learning how to say no 
B)  Supervising every detail of employees' work 
C)  Updating time log every half-hour 
D)  Reserving a certain time of day for meetings

Question 5

Your boss is completing a sheet of paper that has the date at the top with four columns below with the headings,"Time," "Activity," "Others Involved," and "Location." Your boss is filling up a:

Accepted Answer

A)  pink slip. 
B)  time log. 
C)  wellness program evaluation form. 
D)  biofeedback form. 
A)  pink slip. 
B)  time log. 
C)  wellness program evaluation form. 
D)  biofeedback form.

Question 6

Matilda records her activities,hour by hour,throughout the school day.This practice best describes a person who:

Accepted Answer

A)  is going to have burnout. 
B)  has a Type A personality. 
C)  maintains a time log. 
D)  keeps an activities log. 
A)  is going to have burnout. 
B)  has a Type A personality. 
C)  maintains a time log. 
D)  keeps an activities log.

Question 7

When completing a time log,you should wait until the end of the day so that your tasks do not interrupt when you are filling up the log.

Accepted Answer

A) True 
 B)False

Question 8

Define time management and mention a few time management techniques that can be used to evaluate the use of time.

Accepted Answer

The practice of controlling the way you

Question 9

_____ stressors can be best defined as stressors that are viewed by individuals as opportunities to grow and develop.

Accepted Answer

A)  Adrenaline 
B)  Hindrance 
C)  Adventure 
D)  Challenge 
A)  Adrenaline 
B)  Hindrance 
C)  Adventure 
D)  Challenge

Question 10

Which personality type tries to get more and more done in less and less time?

Accepted Answer

A)  Type B personality 
B)  Type A personality 
C)  Type Y personality 
D)  Type X personality 
A)  Type B personality 
B)  Type A personality 
C)  Type Y personality 
D)  Type X personality

Question 11

Which of the following is a cause of stress linked to the workplace involving the organization's work design?

Accepted Answer

A)  Poor social environment 
B)  Discrimination 
C)  Lack of support from supervisor 
D)  Long work hours 
A)  Poor social environment 
B)  Discrimination 
C)  Lack of support from supervisor 
D)  Long work hours

Question 12

Identify the basic approach that supervisors can take to reduce stress in the workplace.

Accepted Answer

A)  Praising employees for average performance 
B)  Protecting employees from emotional stressors 
C)  Letting employees stay away from decision making 
D)  Giving employees chances to use skills 
A)  Praising employees for average performance 
B)  Protecting employees from emotional stressors 
C)  Letting employees stay away from decision making 
D)  Giving employees chances to use skills

Question 13

Which of the following is a basic approach that supervisors can take to reduce stress in the workplace?

Accepted Answer

A)  Assign a single, complex task 
B)  Give employees total control over decisions and work processes 
C)  Make fixed policies and procedures 
D)  Clearly define roles and responsibilities 
A)  Assign a single, complex task 
B)  Give employees total control over decisions and work processes 
C)  Make fixed policies and procedures 
D)  Clearly define roles and responsibilities

Question 14

Job performance is best when the amount of stress moves from moderate to high.

Accepted Answer

A) True 
 B)False

Question 15

During a meeting,when a problem cannot be solved in the allotted time,which of the following is the best practice to be undertaken by a supervisor?

Accepted Answer

A)  Updating the time log 
B)  Scheduling a follow-up meeting 
C)  Creating a to-do list 
D)  Setting a reminder 
A)  Updating the time log 
B)  Scheduling a follow-up meeting 
C)  Creating a to-do list 
D)  Setting a reminder

Question 16

Which of the following is the attitude that stands in the way of appropriate delegating?

Accepted Answer

A)  Employees believing they can do a job more efficiently in terms of cost and availability 
B)  Supervisors believing that they have taken on too much work 
C)  Supervisors believing only they can really do the job right 
D)  Employees identifying activities that they have been trained to handle 
A)  Employees believing they can do a job more efficiently in terms of cost and availability 
B)  Supervisors believing that they have taken on too much work 
C)  Supervisors believing only they can really do the job right 
D)  Employees identifying activities that they have been trained to handle

Question 17

An efficient way to respond to a memo is to:

Accepted Answer

A)  handle each item in the memo only once. 
B)  take it home since interruptions will not occur there. 
C)  ignore it until it actually needs to be answered. 
D)  write a brief response across the top and return it to the sender. 
A)  handle each item in the memo only once. 
B)  take it home since interruptions will not occur there. 
C)  ignore it until it actually needs to be answered. 
D)  write a brief response across the top and return it to the sender.

Question 18

Which of the following is a possible sign of stress?

Accepted Answer

A)  Feeling tensed and moody 
B)  Taking decisions easily 
C)  Showing indifference toward criticism 
D)  Feeling relaxed and engaging in tardiness 
A)  Feeling tensed and moody 
B)  Taking decisions easily 
C)  Showing indifference toward criticism 
D)  Feeling relaxed and engaging in tardiness

Question 19

The body's response to coping with environmental demands such as change,frustration,uncertainty,danger,or discomfort is known as:

Accepted Answer

A)  natural selection. 
B)  stress. 
C)  biofeedback. 
D)  metabolism. 
A)  natural selection. 
B)  stress. 
C)  biofeedback. 
D)  metabolism.

Question 20

Identify the factor involving an organization's management that can contribute to work-related stress.

Accepted Answer

A)  Noise 
B)  Discrimination 
C)  Verbal abuse 
D)  Infrequent rest breaks 
A)  Noise 
B)  Discrimination 
C)  Verbal abuse 
D)  Infrequent rest breaks

One must be careful that one's to-do list serves its purpose and does not become a goal in itself.

People with Type _____ personality usually do two or three things at the same time.

Pick from the following the factor involving an organization's management that can contribute to work-related stress.

Which of the following is a common time waster that plagues supervisors?

Your boss is completing a sheet of paper that has the date at the top with four columns below with the headings,"Time," "Activity," "Others Involved," and "Location." Your boss is filling up a:

Matilda records her activities,hour by hour,throughout the school day.This practice best describes a person who:

When completing a time log,you should wait until the end of the day so that your tasks do not interrupt when you are filling up the log.

Define time management and mention a few time management techniques that can be used to evaluate the use of time.

_____ stressors can be best defined as stressors that are viewed by individuals as opportunities to grow and develop.

Which personality type tries to get more and more done in less and less time?

Which of the following is a cause of stress linked to the workplace involving the organization's work design?

Identify the basic approach that supervisors can take to reduce stress in the workplace.

Which of the following is a basic approach that supervisors can take to reduce stress in the workplace?

Job performance is best when the amount of stress moves from moderate to high.

During a meeting,when a problem cannot be solved in the allotted time,which of the following is the best practice to be undertaken by a supervisor?

Which of the following is the attitude that stands in the way of appropriate delegating?

An efficient way to respond to a memo is to:

Which of the following is a possible sign of stress?

The body's response to coping with environmental demands such as change,frustration,uncertainty,danger,or discomfort is known as:

Identify the factor involving an organization's management that can contribute to work-related stress.

Supervision: Tradition and Contemporary Trends

Ensuring High Quality and Productivity

Groups, Teams, and Powerful Meetings

Corporate Social Responsibility, Ethics, and Sustainability

Managing Diversity

Reaching Goals: Plans and Controls

Organizing and Authority

The Supervisor As Leader

Problem Solving,decision Making,and Creativity

Communication: Theory and Modern Media

Motivating Employees

Problem Employees: Counseling and Discipline

Managing Conflict and Change

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters

Exam 13: Managing Time and Stress

One must be careful that one's to-do list serves its purpose and does not become a goal in itself.

People with Type _____ personality usually do two or three things at the same time.

Pick from the following the factor involving an organization's management that can contribute to work-related stress.

Which of the following is a common time waster that plagues supervisors?

Your boss is completing a sheet of paper that has the date at the top with four columns below with the headings,"Time," "Activity," "Others Involved," and "Location." Your boss is filling up a:

Matilda records her activities,hour by hour,throughout the school day.This practice best describes a person who:

When completing a time log,you should wait until the end of the day so that your tasks do not interrupt when you are filling up the log.

Define time management and mention a few time management techniques that can be used to evaluate the use of time.

_____ stressors can be best defined as stressors that are viewed by individuals as opportunities to grow and develop.

Which personality type tries to get more and more done in less and less time?

Which of the following is a cause of stress linked to the workplace involving the organization's work design?

Identify the basic approach that supervisors can take to reduce stress in the workplace.

Which of the following is a basic approach that supervisors can take to reduce stress in the workplace?

Job performance is best when the amount of stress moves from moderate to high.

During a meeting,when a problem cannot be solved in the allotted time,which of the following is the best practice to be undertaken by a supervisor?

Which of the following is the attitude that stands in the way of appropriate delegating?

An efficient way to respond to a memo is to:

Which of the following is a possible sign of stress?

The body's response to coping with environmental demands such as change,frustration,uncertainty,danger,or discomfort is known as:

Identify the factor involving an organization's management that can contribute to work-related stress.

Supervision: Tradition and Contemporary Trends

Ensuring High Quality and Productivity

Groups, Teams, and Powerful Meetings

Corporate Social Responsibility, Ethics, and Sustainability

Managing Diversity

Reaching Goals: Plans and Controls

Organizing and Authority

The Supervisor As Leader

Problem Solving,decision Making,and Creativity

Communication: Theory and Modern Media

Motivating Employees

Problem Employees: Counseling and Discipline

Managing Conflict and Change

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters