Question 1

An intrinsic reward is:

Accepted Answer

A)  only achievable when money is not a motivator. 
B)  a compensation that is extraneous to the task accomplished. 
C)  the personal satisfaction that comes directly from performing a task. 
D)  determined solely by the Pygmalion effect. 
A)  only achievable when money is not a motivator. 
B)  a compensation that is extraneous to the task accomplished. 
C)  the personal satisfaction that comes directly from performing a task. 
D)  determined solely by the Pygmalion effect. C

Question 2

Select the correct statement about wage and salary information of private (nongovernment)workers.

Accepted Answer

A)  Employees' earnings are public information. 
B)  Employees usually do not know one another's earnings. 
C)  Employees' earnings are published on a company's notice board. 
D)  Supervisors do not know what their subordinates earn. 
A)  Employees' earnings are public information. 
B)  Employees usually do not know one another's earnings. 
C)  Employees' earnings are published on a company's notice board. 
D)  Supervisors do not know what their subordinates earn. B

Question 3

Chris is a manager at Sifco Inc.He provides all his employees with cross-training,where employees are provided training in the skills required to perform more than one job.In order to motivate his employees by making their job more interesting,Chris is using job_____.

Accepted Answer

A)  sharing 
B)  enlargement 
C)  enrichment 
D)  rotation 
A)  sharing 
B)  enlargement 
C)  enrichment 
D)  rotation D

Question 4

Which of the following is a true statement about wage and salary information of government workers?

Accepted Answer

A)  Employees' earnings are public information. 
B)  Employees do not know one another's earnings. 
C)  Salary information can only be accessed in case of a national emergency. 
D)  Salary information is only available to politicians. 
A)  Employees' earnings are public information. 
B)  Employees do not know one another's earnings. 
C)  Salary information can only be accessed in case of a national emergency. 
D)  Salary information is only available to politicians.

Question 5

According to Vroom's expectancy-valence theory,valence is:

Accepted Answer

A)  an unpleasant consequence given in response to undesirable behavior. 
B)  the perceived probability that a promised reward will actually be received. 
C)  the value a person places on the outcome of a particular behavior. 
D)  the cause for all types of dissatisfaction. 
A)  an unpleasant consequence given in response to undesirable behavior. 
B)  the perceived probability that a promised reward will actually be received. 
C)  the value a person places on the outcome of a particular behavior. 
D)  the cause for all types of dissatisfaction.

Question 6

The piecework system:

Accepted Answer

A)  moves employees from job to job to give them more variety. 
B)  provides training in the skills required to perform more than one job. 
C)  pays people according to how much they produce. 
D)  adds more duties to a job to make it more interesting. 
A)  moves employees from job to job to give them more variety. 
B)  provides training in the skills required to perform more than one job. 
C)  pays people according to how much they produce. 
D)  adds more duties to a job to make it more interesting.

Question 7

The content theories of motivation imply that money:

Accepted Answer

A)  is the only expectation that employees have from a job. 
B)  motivates people when it exceeds their needs. 
C)  motivates employees to work toward meeting organizational goals. 
D)  cannot be given as an extrinsic reward. 
A)  is the only expectation that employees have from a job. 
B)  motivates people when it exceeds their needs. 
C)  motivates employees to work toward meeting organizational goals. 
D)  cannot be given as an extrinsic reward.

Question 8

Emma applies for medical insurance.Which hierarchical need is she trying to satisfy?

Accepted Answer

A)  Physiological need 
B)  Social need 
C)  Self-actualization need 
D)  Security need 
A)  Physiological need 
B)  Social need 
C)  Self-actualization need 
D)  Security need

Question 9

McClelland's theory is based on which of the following needs?

Accepted Answer

A)  Physiological, social, and self-actualization 
B)  Achievement, power, and affiliation 
C)  Reward, power, and social 
D)  Esteem, social, and security 
A)  Physiological, social, and self-actualization 
B)  Achievement, power, and affiliation 
C)  Reward, power, and social 
D)  Esteem, social, and security

Question 10

Which of the following is a shortcoming of Maslow's hierarchy of needs theory?

Accepted Answer

A)  It is only applicable for work setting. 
B)  It cannot be applied to the piecework system. 
C)  It was not tested for relevance to the work setting. 
D)  It relies heavily on the Pygmalion effect. 
A)  It is only applicable for work setting. 
B)  It cannot be applied to the piecework system. 
C)  It was not tested for relevance to the work setting. 
D)  It relies heavily on the Pygmalion effect.

Question 11

Which of the following is true about Vroom's expectancy-valence theory?

Accepted Answer

A)  It is based on employees' perceptions of rewards and whether they are able to achieve them. 
B)  According to this theory, dissatisfaction results from the absence of hygiene factors and satisfaction results from the presence of motivating factors. 
C)  It focuses on three needs namely; power, achievement, and affiliation. 
D)  It argues that needs are organized into a hierarchy and the most basic needs are at the bottom of the hierarchy. 
A)  It is based on employees' perceptions of rewards and whether they are able to achieve them. 
B)  According to this theory, dissatisfaction results from the absence of hygiene factors and satisfaction results from the presence of motivating factors. 
C)  It focuses on three needs namely; power, achievement, and affiliation. 
D)  It argues that needs are organized into a hierarchy and the most basic needs are at the bottom of the hierarchy.

Question 12

According to Herzberg's two-factor theory,dissatisfaction results from the:

Accepted Answer

A)  absence of hygiene factors. 
B)  presence of motivating factors. 
C)  Pygmalion effect. 
D)  lack of need for affiliation. 
A)  absence of hygiene factors. 
B)  presence of motivating factors. 
C)  Pygmalion effect. 
D)  lack of need for affiliation.

Question 13

According to McGregor's Theory Z,_____.

Accepted Answer

A)  Japanese workers are more productive than their U.S. counterparts 
B)  the Pygmalion effect leads to demotivation in employees 
C)  people have a natural tendency to avoid work 
D)  people will work hard to achieve objectives to which they are committed 
A)  Japanese workers are more productive than their U.S. counterparts 
B)  the Pygmalion effect leads to demotivation in employees 
C)  people have a natural tendency to avoid work 
D)  people will work hard to achieve objectives to which they are committed

Question 14

According to Vroom's expectancy-valence theory,instrumentality is:

Accepted Answer

A)  the measure of impact of the Pygmalion effect. 
B)  the measure of usefulness of an employee. 
C)  the perceived probability that a promised reward will actually be received. 
D)  the perceived likelihood that a behavior will lead to an outcome. 
A)  the measure of impact of the Pygmalion effect. 
B)  the measure of usefulness of an employee. 
C)  the perceived probability that a promised reward will actually be received. 
D)  the perceived likelihood that a behavior will lead to an outcome.

Question 15

Giving employees some contact with the people who receive and use their products:

Accepted Answer

A)  can make their work more meaningful. 
B)  reduces their motivation to ask for more money. 
C)  eliminates the Pygmalion effect. 
D)  is a motivational strategy according to McGregor's Theory X. 
A)  can make their work more meaningful. 
B)  reduces their motivation to ask for more money. 
C)  eliminates the Pygmalion effect. 
D)  is a motivational strategy according to McGregor's Theory X.

Question 16

Susan,a manager at Biskin,clearly lays out the targets for her team members.She has high expectations of her team members.She constantly motivates them and keeps reinstating what the team members are capable for,which eventually leads to high performances.Which of the following indicates this relationship?

Accepted Answer

A)  The Pygmalion effect 
B)  The Hawthorne effect 
C)  The Galatea effect 
D)  The placebo effect 
A)  The Pygmalion effect 
B)  The Hawthorne effect 
C)  The Galatea effect 
D)  The placebo effect

Question 17

Who among the following is a Theory X manager?

Accepted Answer

A)  A manager who involves his employees in all decision making processes 
B)  A manager who micromanages his employees 
C)  A manager who allows people to follow flexible schedules 
D)  A manager who constantly provides positive encouragement to his employees 
A)  A manager who involves his employees in all decision making processes 
B)  A manager who micromanages his employees 
C)  A manager who allows people to follow flexible schedules 
D)  A manager who constantly provides positive encouragement to his employees

Question 18

_____ is a set of management attitudes based on the view that people dislike work and must be coerced to perform.

Accepted Answer

A)  Theory X 
B)  Two-factor theory 
C)  Reinforcement theory 
D)  Theory Z 
A)  Theory X 
B)  Two-factor theory 
C)  Reinforcement theory 
D)  Theory Z

Question 19

Which assumption did Vroom make when he set out to explain what determines the intensity of motivation?

Accepted Answer

A)  Money is the only motivator for all employees. 
B)  People act as they do to satisfy their needs. 
C)  The Pygmalion effect applies to all situations. 
D)  Dissatisfaction arises from the lack of hygiene factors. 
A)  Money is the only motivator for all employees. 
B)  People act as they do to satisfy their needs. 
C)  The Pygmalion effect applies to all situations. 
D)  Dissatisfaction arises from the lack of hygiene factors.

Question 20

Job _____ is an effort to make a job more interesting by adding more duties to it.

Accepted Answer

A)  sharing 
B)  specialization 
C)  enrichment 
D)  enlargement 
A)  sharing 
B)  specialization 
C)  enrichment 
D)  enlargement

An intrinsic reward is:

Select the correct statement about wage and salary information of private (nongovernment)workers.

Chris is a manager at Sifco Inc.He provides all his employees with cross-training,where employees are provided training in the skills required to perform more than one job.In order to motivate his employees by making their job more interesting,Chris is using job_____.

Which of the following is a true statement about wage and salary information of government workers?

According to Vroom's expectancy-valence theory,valence is:

The piecework system:

The content theories of motivation imply that money:

Emma applies for medical insurance.Which hierarchical need is she trying to satisfy?

McClelland's theory is based on which of the following needs?

Which of the following is a shortcoming of Maslow's hierarchy of needs theory?

Which of the following is true about Vroom's expectancy-valence theory?

According to Herzberg's two-factor theory,dissatisfaction results from the:

According to McGregor's Theory Z,_____.

According to Vroom's expectancy-valence theory,instrumentality is:

Giving employees some contact with the people who receive and use their products:

Who among the following is a Theory X manager?

_____ is a set of management attitudes based on the view that people dislike work and must be coerced to perform.

Which assumption did Vroom make when he set out to explain what determines the intensity of motivation?

Job _____ is an effort to make a job more interesting by adding more duties to it.

Supervision: Tradition and Contemporary Trends

Ensuring High Quality and Productivity

Groups, Teams, and Powerful Meetings

Corporate Social Responsibility, Ethics, and Sustainability

Managing Diversity

Reaching Goals: Plans and Controls

Organizing and Authority

The Supervisor As Leader

Problem Solving,decision Making,and Creativity

Communication: Theory and Modern Media

Problem Employees: Counseling and Discipline

Managing Time and Stress

Managing Conflict and Change

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters

Exam 11: Motivating Employees

An intrinsic reward is:

Select the correct statement about wage and salary information of private (nongovernment)workers.

Chris is a manager at Sifco Inc.He provides all his employees with cross-training,where employees are provided training in the skills required to perform more than one job.In order to motivate his employees by making their job more interesting,Chris is using job_____.

Which of the following is a true statement about wage and salary information of government workers?

According to Vroom's expectancy-valence theory,valence is:

The piecework system:

The content theories of motivation imply that money:

Emma applies for medical insurance.Which hierarchical need is she trying to satisfy?

McClelland's theory is based on which of the following needs?

Which of the following is a shortcoming of Maslow's hierarchy of needs theory?

Which of the following is true about Vroom's expectancy-valence theory?

According to Herzberg's two-factor theory,dissatisfaction results from the:

According to McGregor's Theory Z,_____.

According to Vroom's expectancy-valence theory,instrumentality is:

Giving employees some contact with the people who receive and use their products:

Who among the following is a Theory X manager?

_____ is a set of management attitudes based on the view that people dislike work and must be coerced to perform.

Which assumption did Vroom make when he set out to explain what determines the intensity of motivation?

Job _____ is an effort to make a job more interesting by adding more duties to it.

Supervision: Tradition and Contemporary Trends

Ensuring High Quality and Productivity

Groups, Teams, and Powerful Meetings

Corporate Social Responsibility, Ethics, and Sustainability

Managing Diversity

Reaching Goals: Plans and Controls

Organizing and Authority

The Supervisor As Leader

Problem Solving,decision Making,and Creativity

Communication: Theory and Modern Media

Problem Employees: Counseling and Discipline

Managing Time and Stress

Managing Conflict and Change

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters