Exam 1: Supervision: Tradition and Contemporary Trends

Which of the following would be a new supervisor's most reliable source of getting to know his or her new employees?

In the context of skills of successful managers,presenting an appealing description of desirable outcomes that the unit can achieve and describing a proposed change with enthusiasm and conviction is primarily part of _____.

Supervisors typically spend most of their time:

The activities involved in identifying,hiring,and developing the necessary number and quality of employees can be best categorized as the management function of:

Which of the following skills is relatively more important for first-level managers?

Assigning work to employees refers to which of the following characteristics of a successful supervisor?

Supervisors,who build morale and carry employee concerns to the relevant managers,are expected to serve as a kind of _____ between employees and management.

Abigail,a production manager at Teznek Inc.,interviews and selects candidates who would work in her team.In this scenario,Abigail is mainly performing the _____ function.

Renox Inc.,a service-based company,brought new processes to its workplace.Mark,the manager for training,was given the responsibility to communicate the new processes to the employees.He held a meeting and involved all the employees to take part in forming new ideas to accept the processes.Mark also recognized the accomplishments of old employees and empowered new employees to accept new ideas.He also developed new training managers to improve the employees' skills.In this scenario,Mark primarily used ______ activities to implement the new processes in Renox Inc.

Akira,a supervisor at Weld-on Inc.,was required to work in place of his subordinate due to shortage of workforce.He did his work in an effective way.In the context of responsibilities of a supervisor,Akira was good at:

Describe management functions according to Henri Fayol.

Elizabeth is a supervisor at Marten Inc.,a company that sells electronic goods.Steven,a new sales executive at Marten Inc.,is dealing with a difficult customer.He finds it difficult to deal with this customer who requires extensive knowledge about products before he purchases something.The best way in which Elizabeth can help Steven in the long run is to _____.

Supervisors' responsibilities include building employee morale and carrying employee concerns to the relevant managers.

Christie works as a supervisor at Rubrics Inc.She is engaged in preparing a budget for her department that includes all the expenditures made on furniture.Which of the following supervisory functions does this most accurately exemplify?

On which of the following sets of management functions do higher-level managers usually spend most of their time?

Jonathan,a new supervisor at Feedz Corp.,has problems with assigning authority and tasks to different employees.He finds it difficult to match skills of the employees with the tasks they perform.This affects the efficiency of his projects.In the context of characteristics of a successful supervisor,Jonathan lacks:

A supervisor's commitment to employees and customers is significant because supervisors:

Maya,a supervisor at Zelden Inc.,focuses on achieving her department's goals on time.She understands that it contributes to the achievement of the organization's goal.In the context of supervisory skills,Maya has good _____ skills.

_____ means the ability to do certain things.

According to Abraham Maslow's hierarchical pattern of needs,which of the following is the highest level of needs?