Exam 12: Motivating Employees: Achieving Superior Performance in the Workplace

Job design that fits jobs to people is based on the assumption that people are underutilized at work and that they want more variety and responsibility.

In McClelland's acquired needs theory, the desire to excel at challenging tasks is part of the need for power.

Reinforcement theory suggests behavior tends to be repeated if it has positive consequences and tends not to be if it has negative consequences.

A job diagnostic survey can be used to identify problems with a job's motivational characteristics and help determine if a job redesign is appropriate.

McClelland's need for achievement corresponds most closely to

According to McClelland's theory, people are born with their needs for power, achievement, and affiliation.

A simple model of motivation does not include which of the following?

The extent to which a job allows an employee to make choices about scheduling different tasks and deciding how to do them is known as task identity.

ERG theory assumes that three basic needs influence behavior: esteem, relatedness, and growth.

The theory that attempts to explain behavior change by suggesting that behavior with positive consequences tends to be repeated while behavior with negative consequences tends not to be repeated, is called

In Herzberg's theory, the lower-level needs are known as security factors, and the higher-level needs are called motivating factors.

McClelland identifies the need for personal power as positive and involving problem solving to further mutual goals.

Management's assessment of fairness is most important under equity theory.

After struggling with the training, Sachin is unsure whether he can complete the end-of-year financial reporting with minimal errors in the time allotted at his new job.In this case, Sachin is low on the ______ element of expectancy theory.

According to the acquired needs theory, the desire to influence others is part of the need for

Which of the following is the best statement of a goal?

Content perspectives of motivation emphasize the emotions that employees feel in the workplace.

Negative reinforcement is the process of weakening behavior by presenting something negative.

When using punishment, a manager should

______ is defined as the psychological processes that arouse and direct goal-directed behavior.