Chat with AIExam 11: Managing Individual Differences and Behavior: Supervising People As People
Define the Pygmalion effect.How could this be used in a positive way by managers in an organization? How would one do that?
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VerifiedThe self-fulfilling prophecy, also known as the Pygmalion effect, describes the phenomenon in which people's expectations of themselves or others lead them to behave in ways that make those expectations come True.The lesson for you as a manager is that when you expect employees to perform badly, they probably will, and when you expect them to perform well, they probably will.Positive self-expectations are the foundation for creating an organizationwide Pygmalion effect.Managers can create positive performance expectations by using various combinations of the following:
1.Recognize that everyone has the potential to increase his or her performance.2.Instill confidence in your staff.3.Set high performance goals.4.Positively reinforce employees for a job well done.5.Provide constructive feedback when necessary.6.Help employees advance through the organization.7.Introduce new employees as if they have outstanding potential.8.Become aware of discouraging personal prejudices and nonverbal messages.9.Encourage employees to visualize the successful execution of tasks.10.Help employees master key skills and tasks.
Learned helplessness is the debilitating lack of faith in one's ability to control one's environment.
(35) VerifiedTrue
Low self-monitoring individuals tend to have greater career success than high self-monitors.
(31) VerifiedFalse
Steadiness is the Big Five personality trait that refers to how dependable, responsible, achievement-oriented, and persistent one is.
(31) Miles impressed his boss by making lots of suggestions for department improvements and by putting in many weekend hours to do extra tasks to develop the new procedures.Miles is exhibiting
(39) ______ is the tension people feel when they are facing or enduring extraordinary demands, constraints, or opportunities and are uncertain about their ability to handle them effectively.
(36) Which of the following is one of the four layers of the diversity wheel?
(32) The extent to which people like or dislike themselves is called their
(31) Which of the following best describes the graph of stress (x-axis) versus performance (y-axis)?
(37) Under which of the following circumstances would the desire to reduce cognitive dissonance be greatest?
(38) Job commitment is defined as an individual's involvement, satisfaction, and enthusiasm for work.
(34) ______ is the personality dimension that describes how achievement-oriented and persistent a person is.
(39) On Gardenswartz and Rowe's diversity wheel, internal dimensions of diversity include gender, age, and race.
(35) The statement, "I really don't like that Samuel got so angry in that meeting," reflects the ______ component of an attitude.
(27) Which of the following factors is most relevant to a person's overall satisfaction with his or her job?
(32) Conviviality is one of the Big Five personality traits and is a measure of how outgoing, talkative, sociable, and assertive a person is.
(32) A person who is apt to take initiative and persevere to influence the environment is said to have a(n) ______ personality.
(45) The tendency to remember recent information better than earlier information is called
(36) Integrity tests are effective because dishonest people are unable to fake conscientiousness, even on a paper-and-pencil test.
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