Exam 7: Individual and Group Decision Making: How Managers Make Things Happen
Exam 1: The Exceptional Manager: What You Do, How You Do It152 Questions
Exam 2: Management Theory: Essential Background for the Successful Manager140 Questions
Exam 3: The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing129 Questions
Exam 4: Global Management: Managing Across Borders149 Questions
Exam 5: Planning: the Foundation of Successful Management123 Questions
Exam 6: Strategic Management: How Exceptional Managers Realize a Grand Design148 Questions
Exam 7: Individual and Group Decision Making: How Managers Make Things Happen148 Questions
Exam 8: Organizational Culture, Structure, and Design: Building Blocks of the Organization151 Questions
Exam 9: Human Resource Management: Getting the Right People for Managerial Success156 Questions
Exam 10: Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager144 Questions
Exam 11: Managing Individual Differences and Behavior: Supervising People As People169 Questions
Exam 12: Motivating Employees: Achieving Superior Performance in the Workplace142 Questions
Exam 13: Groups and Teams: Increasing Cooperation, Reducing Conflict149 Questions
Exam 14: Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader139 Questions
Exam 15: Interpersonal Organizational Communication: Mastering the Exchange of Information147 Questions
Exam 16: Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness142 Questions
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A disadvantage of group-aided decision making is that groups tend to suppress an individual's intellectual stimulation and creativity.
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(True/False)
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Correct Answer:
False
Carla heard from a client that a product similar to a popular one at her retail store was now at Walmart, imported from China, and costing just over half of her sales price.But Carla isn't really worried because she believes in her customers' loyalty, so she has no plans to make changes.Carla is practicing
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(Multiple Choice)
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Correct Answer:
D
The concept of "bounded rationality" is most closely related to the _________ model of decision making.
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(Multiple Choice)
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Correct Answer:
C
Which of the following responses to a challenge would be considered most like satisficing?
(Multiple Choice)
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Describe participative management, and give at least four factors that help make participative management work.
(Essay)
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Which of the following is NOT a reason why it is hard to bring the best evidence to bear on your decisions?
(Multiple Choice)
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Amanda was asked by her boss to create a handbook for new hires because several employees had recently complained, saying they felt lost when they first started because procedures didn't seem to be formalized.Amanda herself had not felt that way, perhaps because she has a
(Multiple Choice)
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Research on the effects of participative management (PM) on employees' performance and satisfaction indicates that
(Multiple Choice)
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A cost-benefit matrix is a graph of decisions and their possible consequences and is used to create a plan to reach a goal.
(True/False)
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You can increase your ability to influence others by being aware of decision-making styles.
(True/False)
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Intuition based on feelings rather than expertise, or the involuntary emotional response to those feelings, is known as automated experience.
(True/False)
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When evaluating a solution in decision making, answering yes to which of the following questions should cause you to reconsider choosing it?
(Multiple Choice)
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In time-critical situations, satisficing may be a good approach to decision making.
(True/False)
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The incremental model of decision making suggests that managers make decisions by
(Multiple Choice)
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One problem with the incremental model is that temporary steps may actually impede a beneficial long-term solution.
(True/False)
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Meg hired a great candidate from UCLA who has a big career ahead, and every year since Meg insists on going on a recruiting visit to that campus.Meg is convinced that hiring from UCLA in the future will produce the same level of success.This is an example of a(n)
(Multiple Choice)
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Yichao, a manager of a downtown hair salon, has been procrastinating about a problem.Over the past year, his company has seen a high rate of customer defections, and even the loss of some of its best stylists.Still, he hasn't even begun to investigate the issue.This is an indicator of relaxed avoidance.
(True/False)
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Satisficing occurs when a manager takes small, short-term steps to alleviate a problem.
(True/False)
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Which of the following is NOT one of the suggestions for decision making recommended by management consultant Odette Pollar?
(Multiple Choice)
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