Question 1

The general environment of an organization is also known as its

Accepted Answer

A) forcefield. 
B) macroenvironment. 
C) global sphere of influence. 
D) task environment. 
E) control climate. 
A) forcefield. 
B) macroenvironment. 
C) global sphere of influence. 
D) task environment. 
E) control climate. B

Question 2

Which of the following sparked renewed interest in corporate governance?

Accepted Answer

A) Scandals among CEOs who were eventually convicted of fraud. 
B) Advances in technology that have dramatically improved communication. 
C) Rising oil prices as well as higher prices for many other natural resources. 
D) High-profile businesspeople creating charitable foundations. 
E) An increasingly diverse workforce. 
A) Scandals among CEOs who were eventually convicted of fraud. 
B) Advances in technology that have dramatically improved communication. 
C) Rising oil prices as well as higher prices for many other natural resources. 
D) High-profile businesspeople creating charitable foundations. 
E) An increasingly diverse workforce. A

Question 3

Personal and emotional justifications for ________ include its usefulness as a shortcut and it being a way to redress perceived unfairness.

Accepted Answer

A) a utilitarian approach 
B) deceptive advertising 
C) cheating 
D) whistle-blowing 
E) a lack of corporate governance 
A) a utilitarian approach 
B) deceptive advertising 
C) cheating 
D) whistle-blowing 
E) a lack of corporate governance C

Question 4

Which of the following statements about the mass media is true?

Accepted Answer

A) Johnson & Johnson, maker of Tylenol, has an unblemished record when it comes to successful media strategy during a crisis. 
B) The power and the reach of mass media are declining. 
C) In a crisis, the media should be used to communicate frequently and honestly with the public. 
D) Very few companies feel the need to have public-relations people to communicate with the press. 
E) Only top-level executives need special instruction on how to deal with the media. 
A) Johnson & Johnson, maker of Tylenol, has an unblemished record when it comes to successful media strategy during a crisis. 
B) The power and the reach of mass media are declining. 
C) In a crisis, the media should be used to communicate frequently and honestly with the public. 
D) Very few companies feel the need to have public-relations people to communicate with the press. 
E) Only top-level executives need special instruction on how to deal with the media.

Question 5

The approach to ethical behavior that is guided by respect for fairness and equity is the integrity approach.

Accepted Answer

A) True 
 B)False

Question 6

An ethical _________ represents employee's perceptions about the extent to which work environments support ethical behavior.

Accepted Answer

A) climate 
B) atmosphere 
C) code 
D) structure 
E) hierarchy 
A) climate 
B) atmosphere 
C) code 
D) structure 
E) hierarchy

Question 7

Government regulators are regulatory agencies that establish ground rules under which organizations may operate.

Accepted Answer

A) True 
 B)False

Question 8

What is the difference between a stakeholder and a stockholder? What type of stakeholder is a shareholder?

Accepted Answer

A stakeholder is a broad term for the pe

Question 9

Using cash from newer investors to pay off older ones is known as a Kohlberg scheme.

Accepted Answer

A) True 
 B)False

Question 10

________ are stakeholders of organizations because they rely on the tax base companies help create, as well as their employee payrolls, to thrive.

Accepted Answer

A) Special-interest groups 
B) Government regulators 
C) Mass media 
D) Local communities 
E) Financial institutions 
A) Special-interest groups 
B) Government regulators 
C) Mass media 
D) Local communities 
E) Financial institutions

Question 11

Distributors have been hurt by the rise in popularity of the Internet.

Accepted Answer

A) True 
 B)False

Question 12

Ethical responsibility is at the top of Carroll's corporate social responsibility pyramid.

Accepted Answer

A) True 
 B)False

Question 13

The music industry has been changed dramatically by consumers' ability to download songs from the Internet.This is an example of ______ forces in an organization's ______ environment.

Accepted Answer

A) technological; task 
B) economic; general 
C) sociocultural; general 
D) technological; general 
E) economic; task 
A) technological; task 
B) economic; general 
C) sociocultural; general 
D) technological; general 
E) economic; task

Question 14

The American epidemic of obesity among U.S.youth is an example of which external force?

Accepted Answer

A) Sociocultural 
B) Special interest 
C) Demographic 
D) Political-legal 
E) Media 
A) Sociocultural 
B) Special interest 
C) Demographic 
D) Political-legal 
E) Media

Question 15

Ethics training can enhance high ethical standards in the workplace, even when a company has of a strong code of ethics.

Accepted Answer

A) True 
 B)False

Question 16

Eliza is a new manager, and she frequently feels it necessary to threaten her employees with a variety of punishments in order to get them to follow the rules.The level of personal moral development at which Eliza is operating is the ______ level according to Kohlberg.

Accepted Answer

A) conventional 
B) unconventional 
C) preconventional 
D) postconventional 
E) reconventional 
A) conventional 
B) unconventional 
C) preconventional 
D) postconventional 
E) reconventional

Question 17

It is still unclear whether ethical behavior and social responsibility give an organization a competitive advantage.

Accepted Answer

A) True 
 B)False

Question 18

Jack is working overseas, and has been asked by a superior to present a government official with a cash payment in order to secure a contract.This makes Jack uncomfortable since he does not feel it is right, yet he worries about upsetting his boss.Jack is facing

Accepted Answer

A) political-legal trends. 
B) an ethical dilemma. 
C) a moral-rights approach by his boss. 
D) an idealistic situation. 
E) sociocultural trends. 
A) political-legal trends. 
B) an ethical dilemma. 
C) a moral-rights approach by his boss. 
D) an idealistic situation. 
E) sociocultural trends.

Question 19

Using in-name-only offshore headquarters to minimize U.S.tax burdens is an example of corporate social responsibility.

Accepted Answer

A) True 
 B)False

Question 20

External stakeholders include labor unions.

Accepted Answer

A) True 
 B)False

The general environment of an organization is also known as its

Which of the following sparked renewed interest in corporate governance?

Personal and emotional justifications for ________ include its usefulness as a shortcut and it being a way to redress perceived unfairness.

Which of the following statements about the mass media is true?

The approach to ethical behavior that is guided by respect for fairness and equity is the integrity approach.

An ethical _________ represents employee's perceptions about the extent to which work environments support ethical behavior.

Government regulators are regulatory agencies that establish ground rules under which organizations may operate.

What is the difference between a stakeholder and a stockholder? What type of stakeholder is a shareholder?

Using cash from newer investors to pay off older ones is known as a Kohlberg scheme.

________ are stakeholders of organizations because they rely on the tax base companies help create, as well as their employee payrolls, to thrive.

Distributors have been hurt by the rise in popularity of the Internet.

Ethical responsibility is at the top of Carroll's corporate social responsibility pyramid.

The music industry has been changed dramatically by consumers' ability to download songs from the Internet.This is an example of forces in an organization's environment.

The American epidemic of obesity among U.S.youth is an example of which external force?

Ethics training can enhance high ethical standards in the workplace, even when a company has of a strong code of ethics.

Eliza is a new manager, and she frequently feels it necessary to threaten her employees with a variety of punishments in order to get them to follow the rules.The level of personal moral development at which Eliza is operating is the ______ level according to Kohlberg.

It is still unclear whether ethical behavior and social responsibility give an organization a competitive advantage.

Jack is working overseas, and has been asked by a superior to present a government official with a cash payment in order to secure a contract.This makes Jack uncomfortable since he does not feel it is right, yet he worries about upsetting his boss.Jack is facing

Using in-name-only offshore headquarters to minimize U.S.tax burdens is an example of corporate social responsibility.

External stakeholders include labor unions.

The Exceptional Manager: What You Do, How You Do It

Management Theory: Essential Background for the Successful Manager

Global Management: Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters

Exam 3: The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

The general environment of an organization is also known as its

Which of the following sparked renewed interest in corporate governance?

Personal and emotional justifications for ________ include its usefulness as a shortcut and it being a way to redress perceived unfairness.

Which of the following statements about the mass media is true?

The approach to ethical behavior that is guided by respect for fairness and equity is the integrity approach.

An ethical _________ represents employee's perceptions about the extent to which work environments support ethical behavior.

Government regulators are regulatory agencies that establish ground rules under which organizations may operate.

What is the difference between a stakeholder and a stockholder? What type of stakeholder is a shareholder?

Using cash from newer investors to pay off older ones is known as a Kohlberg scheme.

________ are stakeholders of organizations because they rely on the tax base companies help create, as well as their employee payrolls, to thrive.

Distributors have been hurt by the rise in popularity of the Internet.

Ethical responsibility is at the top of Carroll's corporate social responsibility pyramid.

The music industry has been changed dramatically by consumers' ability to download songs from the Internet.This is an example of ______ forces in an organization's ______ environment.

The American epidemic of obesity among U.S.youth is an example of which external force?

Ethics training can enhance high ethical standards in the workplace, even when a company has of a strong code of ethics.

Eliza is a new manager, and she frequently feels it necessary to threaten her employees with a variety of punishments in order to get them to follow the rules.The level of personal moral development at which Eliza is operating is the ______ level according to Kohlberg.

It is still unclear whether ethical behavior and social responsibility give an organization a competitive advantage.

Jack is working overseas, and has been asked by a superior to present a government official with a cash payment in order to secure a contract.This makes Jack uncomfortable since he does not feel it is right, yet he worries about upsetting his boss.Jack is facing

Using in-name-only offshore headquarters to minimize U.S.tax burdens is an example of corporate social responsibility.

External stakeholders include labor unions.

The Exceptional Manager: What You Do, How You Do It

Management Theory: Essential Background for the Successful Manager

Global Management: Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters

The music industry has been changed dramatically by consumers' ability to download songs from the Internet.This is an example of forces in an organization's environment.