Exam 10: Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

The record industry has been forced into a ______ change because of the prevalence and ease of illegally downloading music.

Which of the following is an example of a proactive change?

Which of the following is an effective way to deal with change and innovation?

Employees might feel they are being underpaid for what they do, even if pay and benefits are superior to the competition.Here, managers must change

One step for fostering innovation is gaining allies by communicating your vision.

The recent structural trend is toward a taller organizational hierarchy.

Mistrust between change agents and employees can cause failure of well-conceived changes.

According to Scott Berkun, the search for wealth is one of six seeds of innovation.

A change that is made in response to arising problems or opportunities is called

The increasing diversity of the American workforce is an example of a(n) ______ force for change.

Caleb, an OD consultant, is designing a survey of employee attitudes to be given to workers at Tandem Investments.Caleb is conducting the ______ stage of OD.

Employee problems are one type of outside force for change in the organization.

At Hartford Toy Depot, employees know that during the month of December they are generally required to work different schedules, often with some overtime, to support the holiday shopping season.This is an example of a(n) ______ change.

The question "What shall we do about the problem?" would most likely be asked during the ______ stage of OD.

Proactive change involves making carefully thought-out changes in anticipation of possible or expected problems or opportunities.

Researchers working on hydrogen fuel cells hope that this could be a(n) ______ innovation, leading to a clean, renewable energy source, and reducing dependence on depleting fossil fuels with their adverse impact on the global environment.

OD focuses specifically on the technology aspects of change.

Which of the following is not a way to encourage innovation?

The set of techniques used for implementing planned change to make people and organizations more effective is called

Introducing a practice that is new to the industry is called a(n) ______ change.