Exam 16: Using Social Media and Mobile Marketing to Connect With Consumers

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  -According to Figure 16-4,the correct rank order of social network sites from most to least popular as measured by the number of visits is -According to Figure 16-4,the correct rank order of social network sites from most to least popular as measured by the number of visits is

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Brand managers find out what people are saying about their brand on Twitter by

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B

What are the main ways brand managers can use Twitter?

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Brand managers can use social media management tools such as Tweetdeck and Hootsuite to see what Twitter users are saying about their own brand and competitive ones.Also,they can connect in real time using Twitter's recently acquired broadcasting app,Periscope,or its live stream function.They can generate brand buzz by developing an official Twitter profile,recruiting followers and showing photos of their products.They can also follow the Twitter profiles that mention their product or brand and monitor what is being said,responding to user criticisms to develop happy customers.

LinkedIn is

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A Facebook page,such as the one for StuffDOT,contains all of the following elements that are of interest to brand managers except which?

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In terms of performance measures important to marketing managers,unique visitors are

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User-generated content (UGC)refers to

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Through a network of businesspeople known as __________,members of LinkedIn might gain an introduction to someone they wish to know through a mutual contact.

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While both traditional media and social media can reach either a large audience or a niche audience,social media are different from traditional media because

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Computer-based networks that trigger actions by sensing changes in the real or digital world are known as

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A criterion of ________ is that it is online content published on a publicly accessible website or social networking site.

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Figure 16-5 Figure 16-5   -According to Figure 16-5,C is the performance measure referred to as -According to Figure 16-5,C is the performance measure referred to as

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What are apps and what significance do they have with respect to convergence?

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A company paying a set amount to Facebook for every time a user clicks on its ad is using __________ as a performance measure,whereas a company that pays pennies for every 1,000 times its ad loads on a Facebook page and people may see it is using __________ as a performance measure.

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What is the challenge presented to brand managers by social media advertising?

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Which of the following is the largest analytical platform that can respond to queries in facts,photos,and direct answers?

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Which of the following smartphone apps is made possible through mobile marketing?

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Which of the following is a guideline for marketing and promoting a brand using YouTube?

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Brand managers can strategically use Twitter to do all of the following except which?

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In terms of performance measures for social networks,fans are

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