Exam 15: The Essentials of Control
Exam 1: Introduction to Principles of Management114 Questions
Exam 2: Personality, Attitudes, and Work Behaviors108 Questions
Exam 3: History, Globalization, and Values-Based Leadership139 Questions
Exam 4: Developing Mission, Vision, and Values115 Questions
Exam 5: Strategizing150 Questions
Exam 6: Goals and Objectives92 Questions
Exam 7: Organizational Structure and Change91 Questions
Exam 8: Organizational Culture89 Questions
Exam 9: Social Networks72 Questions
Exam 10: Leading People and Organizations95 Questions
Exam 11: Decision Making62 Questions
Exam 12: Communication in Organizations101 Questions
Exam 13: Managing Groups and Teams107 Questions
Exam 14: Motivating Employees111 Questions
Exam 15: The Essentials of Control109 Questions
Exam 16: Strategic Human Resource Management87 Questions
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The feedback control is the most proactive of controls,and is generally a basis for reactions.
(True/False)
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One of four top mistakes companies appear to make regarding how to set and use non-financial controls effectively is
(Multiple Choice)
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The cost of goods sold/sales portion of the income statement shows the cost of products purchased for resale,or the direct labor cost for service.
(True/False)
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How does one go about identifying non-financial controls? Examples of non-financial performance controls include employee satisfaction,average tenure,turnover,number of production defects,product returns and capacity utilization,new patents,number of employees with higher degrees,new products launched,customer satisfaction,brand power,new products introduced by suppliers,quality of purchased inputs,and the average complaint response time.Medium;Knowledge;Comprehension
(Essay)
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The advantage of breaking out sales and cost of goods sold/sales into separate categories over combining all sales and costs into one category is that this
(Multiple Choice)
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Whereas the scorecard identifies financial and non-financial areas of performance,the second step in the scorecard process is the development of a ______________.
(Essay)
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Examples of current liabilities include all of the following EXCEPT
(Multiple Choice)
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Lean organizations strive to improve flow by reducing the size of production batches but in the process,they increase costs.
(True/False)
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A core principle in the Womack and Jones lean framework is that value must be defined and specified from the _____________ perspective.
(Essay)
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Cash flow is the most immediate indicator of an impending problem in the firm.
(True/False)
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Behavior controls and commensurate rewards are typically more appropriate when there are only a few external and internal factors that can affect the relationship between a manager's decisions and organizational performance.False: Behavior controls and commensurate rewards are typically more appropriate when there are many external and internal factors that can affect the relationship between a manager's decisions and organizational performance.Hard;Comprehension
(True/False)
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Organization researchers have long argued that ______________ is best when those people and areas of the organization that are closest to customers and pockets of uncertainty also have the ability to respond to them.
(Essay)
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If $20,000 is made as a down payment and $80,000 is financed with a bank note to buy land and a building,the $80,000 is the
(Multiple Choice)
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The key to operating a profitable business is to maximize your budget.
(True/False)
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Lean is just another cost-cutting program of the kind we often see in business organizations.
(True/False)
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Monitoring problems in a way that provides their timely prevention rather than after the fact reaction refers to ______________.
(Essay)
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How was HP's extreme form of control turned to indictment on spying on the Board of Directors? The Board of Director's accounts were "hacked" and he claimed a record of his home phone calls were illegally obtained.Chairman Patricia Dunn defended this rather extreme form of control as legal,but the amount of damage to the firm's reputation from these charges led the firm to discontinue the practice.Medium;Knowledge
(Essay)
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The _______________ section of the P&L statement is a measurement of all the operating expenses.
(Essay)
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The only financial statement that managers need to manage their business effectively is the P&L statement.
(True/False)
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What is lean control? It is a process for measuring and reducing inventory and streamlining production.It is a means for changing the way a company measures plant performance.It is a knowledge-based system.
(Essay)
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