Exam 10: The Project Manager

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Effective negotiations strengthen relationships, not erode them.

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Used appropriately, humor can help a project manager handle the stress and break the tension.

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The effective manager does not tell people how to do their jobs.

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Only the good news should be shared promptly.The bad news should be kept secret by the project manager.

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is one of the ways to develop the skills necessary to be an effective project manager.

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The change management procedures must cover communication between the and the customer and between the and the project team.

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The project manager needs to be sure that won't casually agree to changes that may require additional person-hours.

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An important aspect of the project manager's job is to manage and control

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The project manager must create an atmosphere that fosters timely and open communication with a fear of reprisal.

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During individual meetings with the project team members, assess opportunities for growth by having the members identify what they learned by working on the project.

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Despite the best laid plans, changes will still occur.

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Project managers must have self-discipline, be able to prioritize, and show a willingness to delegate.

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Stress is likely to be high when a project is in jeopardy of not meeting its objective.

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Generally, the in the project that changes are identified, the their effect on accomplishing the project objective.

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A project manager needs to be a good problem solver.

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Project leadership involves criticizing the people assigned to the project to work as a team.

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The project manager has primary responsibility for in planning, organizing, and controlling the work effort to accomplish the project objective.

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Participate in education and training programs to develop the skills necessary to be an effective project manager.

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The project manager should encourage project team members to identify problems early and solve them on their own or seek help if they need to.

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A high level of communication is especially important early in the project to build a competitive working relationship with the project team and to establish low expectations with the customer.

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