Question 1

Nonprogrammed decisions address routine problems that arise on a regular basis and for which standard solutions have been derived.

Accepted Answer

A) True 
 B)False

Question 2

Risk environments exist when decision makers lack complete certainty regarding the outcomes of various courses of action,but they are aware of the probabilities associated with their occurrence.

Accepted Answer

A) True 
 B)False

Question 3

The __________ is a tendency for the decision maker to overestimate the degree to which he or she could have predicted an event that has already taken place.

Accepted Answer

The answer of The __________ is a tendency for the...

Question 4

In the Vroom,Yetton,and Jago decision-making model,__________ are made when the manager or team leader uses information that he or she possesses and decides what to do without involving others.

Accepted Answer

A) groupthink decisions 
B) authority decisions 
C) consultative decisions 
D) group decisions 
E) minority decisions 
A) groupthink decisions 
B) authority decisions 
C) consultative decisions 
D) group decisions 
E) minority decisions

Question 5

When dealing with risk environments,managers may assign __________ through objective statistical procedures or through personal intuition.

Accepted Answer

A) potentialities 
B) expectations 
C) prospects 
D) probabilities 
E) feasibilities 
A) potentialities 
B) expectations 
C) prospects 
D) probabilities 
E) feasibilities

Question 6

Teams engaged in systematic thinking would be expected to make a plan before taking action.

Accepted Answer

A) True 
 B)False

Question 7

A moral dilemma is defined as a situation in which a decision-maker faces two or more ethically uncomfortable alternatives.

Accepted Answer

A) True 
 B)False

Question 8

Bounded rationality refers to the idea that,while individuals reason well and are logical,they have their limits with respect to interpreting and making sense of things within the context of their personal situations.

Accepted Answer

A) True 
 B)False

Question 9

The representativeness heuristic bases a decision on similarities between the situation at hand and stereotypes of similar occurrences.

Accepted Answer

A) True 
 B)False

Question 10

Classical decision theory models view the manager as acting in a world of complete certainty.

Accepted Answer

A) True 
 B)False

Question 11

In the Vroom,Yetton,and Jago decision-making model,__________ involves the manager sharing the problem with subordinates or other group members,collectively obtaining their ideas and suggestions,and then making a decision that may or may not reflect the subordinates' input.

Accepted Answer

A) variant 1 of authority decisions 
B) variant 2 of authority decisions 
C) variant 1 of consultative decisions 
D) variant 2 of consultative decisions 
E) variant 3 of authority decisions 
A) variant 1 of authority decisions 
B) variant 2 of authority decisions 
C) variant 1 of consultative decisions 
D) variant 2 of consultative decisions 
E) variant 3 of authority decisions

Question 12

Classical decision theory appears to fit very well in today's chaotic world of globalizing high-tech organizations.

Accepted Answer

A) True 
 B)False

Question 13

When dealing with risk environments,probabilities are assigned through objective statistical procedures rather than intuition.

Accepted Answer

A) True 
 B)False

Question 14

In the Vroom,Yetton,and Jago decision-making model,__________ involves the manager sharing the problem with relevant subordinates or other group members individually,getting their ideas and suggestions without bringing them together as a group,and.then making a decision that may or may not reflect the subordinates' input.

Accepted Answer

A) variant 1 of authority decisions 
B) variant 2 of authority decisions 
C) variant 1 of consultative decisions 
D) variant 2 of consultative decisions 
E) variant 3 of authority decisions 
A) variant 1 of authority decisions 
B) variant 2 of authority decisions 
C) variant 1 of consultative decisions 
D) variant 2 of consultative decisions 
E) variant 3 of authority decisions

Question 15

The first step in the rational decision model is _______________.

Accepted Answer

A) choosing a preferred course of action 
B) recognizing and defining the problem or opportunity 
C) identifying the alternative courses of action 
D) evaluating the results 
E) implementing the preferred course of action 
A) choosing a preferred course of action 
B) recognizing and defining the problem or opportunity 
C) identifying the alternative courses of action 
D) evaluating the results 
E) implementing the preferred course of action

Question 16

All of the following statements about uncertain environments are correct EXCEPT:

Accepted Answer

A) uncertain environments provide little,if any,information to predict expected results for decision-making alternatives. 
B) behavioral responses to uncertain environments seldom involve intuition,educated guesses,or hunches. 
C) uncertain environments require unique,novel,and often totally innovative alternatives to existing patterns of behavior. 
D) an uncertain decision environment may be characterized as a rapidly changing organizational setting in terms of external conditions. 
E) an uncertain decision environment may be characterized as a rapidly changing organizational setting in terms of the personnel who influence problem and choice definitions. 
A) uncertain environments provide little,if any,information to predict expected results for decision-making alternatives. 
B) behavioral responses to uncertain environments seldom involve intuition,educated guesses,or hunches. 
C) uncertain environments require unique,novel,and often totally innovative alternatives to existing patterns of behavior. 
D) an uncertain decision environment may be characterized as a rapidly changing organizational setting in terms of external conditions. 
E) an uncertain decision environment may be characterized as a rapidly changing organizational setting in terms of the personnel who influence problem and choice definitions.

Question 17

Programmed decisions are made as standardized responses to recurring
situations and routine problems.

Accepted Answer

A) True 
 B)False

Question 18

__________ can lead to systematic errors that affect the quality,and perhaps ethical implications,of any decision that is made.

Accepted Answer

A) Disciplines 
B) Regulations 
C) Heuristics 
D) Rules 
E) Codes 
A) Disciplines 
B) Regulations 
C) Heuristics 
D) Rules 
E) Codes

Question 19

Switching members among teams to gain insights from diverse experiences when working on problems is referred to as ___________.

Accepted Answer

The answer of Switching members among teams to gain insights...

Question 20

Unfortunately,formal crisis management programs are decreasing in popularity in organizations.

Accepted Answer

A) True 
 B)False

Nonprogrammed decisions address routine problems that arise on a regular basis and for which standard solutions have been derived.

Risk environments exist when decision makers lack complete certainty regarding the outcomes of various courses of action,but they are aware of the probabilities associated with their occurrence.

The __________ is a tendency for the decision maker to overestimate the degree to which he or she could have predicted an event that has already taken place.

In the Vroom,Yetton,and Jago decision-making model,__________ are made when the manager or team leader uses information that he or she possesses and decides what to do without involving others.

When dealing with risk environments,managers may assign __________ through objective statistical procedures or through personal intuition.

Teams engaged in systematic thinking would be expected to make a plan before taking action.

A moral dilemma is defined as a situation in which a decision-maker faces two or more ethically uncomfortable alternatives.

Bounded rationality refers to the idea that,while individuals reason well and are logical,they have their limits with respect to interpreting and making sense of things within the context of their personal situations.

The representativeness heuristic bases a decision on similarities between the situation at hand and stereotypes of similar occurrences.

Classical decision theory models view the manager as acting in a world of complete certainty.

In the Vroom,Yetton,and Jago decision-making model,__________ involves the manager sharing the problem with subordinates or other group members,collectively obtaining their ideas and suggestions,and then making a decision that may or may not reflect the subordinates' input.

Classical decision theory appears to fit very well in today's chaotic world of globalizing high-tech organizations.

When dealing with risk environments,probabilities are assigned through objective statistical procedures rather than intuition.

The first step in the rational decision model is _______________.

All of the following statements about uncertain environments are correct EXCEPT:

Programmed decisions are made as standardized responses to recurring situations and routine problems.

__________ can lead to systematic errors that affect the quality,and perhaps ethical implications,of any decision that is made.

Switching members among teams to gain insights from diverse experiences when working on problems is referred to as ___________.

Unfortunately,formal crisis management programs are decreasing in popularity in organizations.

Introducing Organizational Behavior

Individual Differences,Values,and Diversity

Emotions,Attitudes,and Job Satisfaction

Perception,Attribution,and Learning

Motivation and Performance

Teams in Organizations

Teamwork and Team Performance

Conflict and Negotiation

Communication and Collaboration

Power and Politics

Leadership Essentials

Leadership Challenges and Organizational Change

Organizational Culture and Innovation

Organizational Goals and Structures

Strategy,Technology,and Organizational Design

Filters

Exam 9: Decision-Making and Creativity

Nonprogrammed decisions address routine problems that arise on a regular basis and for which standard solutions have been derived.

Risk environments exist when decision makers lack complete certainty regarding the outcomes of various courses of action,but they are aware of the probabilities associated with their occurrence.

The __________ is a tendency for the decision maker to overestimate the degree to which he or she could have predicted an event that has already taken place.

In the Vroom,Yetton,and Jago decision-making model,__________ are made when the manager or team leader uses information that he or she possesses and decides what to do without involving others.

When dealing with risk environments,managers may assign __________ through objective statistical procedures or through personal intuition.

Teams engaged in systematic thinking would be expected to make a plan before taking action.

A moral dilemma is defined as a situation in which a decision-maker faces two or more ethically uncomfortable alternatives.

Bounded rationality refers to the idea that,while individuals reason well and are logical,they have their limits with respect to interpreting and making sense of things within the context of their personal situations.

The representativeness heuristic bases a decision on similarities between the situation at hand and stereotypes of similar occurrences.

Classical decision theory models view the manager as acting in a world of complete certainty.

In the Vroom,Yetton,and Jago decision-making model,__________ involves the manager sharing the problem with subordinates or other group members,collectively obtaining their ideas and suggestions,and then making a decision that may or may not reflect the subordinates' input.

Classical decision theory appears to fit very well in today's chaotic world of globalizing high-tech organizations.

When dealing with risk environments,probabilities are assigned through objective statistical procedures rather than intuition.

The first step in the rational decision model is _______________.

All of the following statements about uncertain environments are correct EXCEPT:

Programmed decisions are made as standardized responses to recurring situations and routine problems.

__________ can lead to systematic errors that affect the quality,and perhaps ethical implications,of any decision that is made.

Switching members among teams to gain insights from diverse experiences when working on problems is referred to as ___________.

Unfortunately,formal crisis management programs are decreasing in popularity in organizations.

Introducing Organizational Behavior

Individual Differences,Values,and Diversity

Emotions,Attitudes,and Job Satisfaction

Perception,Attribution,and Learning

Motivation and Performance

Teams in Organizations

Teamwork and Team Performance

Conflict and Negotiation

Communication and Collaboration

Power and Politics

Leadership Essentials

Leadership Challenges and Organizational Change

Organizational Culture and Innovation

Organizational Goals and Structures

Strategy,Technology,and Organizational Design

Filters