Exam 9: Interpersonal Communication in Organizations: Part A

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Face-to-face dialogue or videoconferencing are appropriate mediums for difficult and pressing problems that are characterized by uncertainty and ambiguity.

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Communication through the use of color is chromatics.

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Communication through the use of time is chromatics.

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When the sender is satisfied that he/she has fully and completely relayed a message,accurate interpersonal communication is said to have occurred.

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A person's verbal and nonverbal communication patterns that have become habits are called language attributes.

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Semantics is the special meaning assigned to feelings.

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In a gossip chain,messages move through the grapevine by one person telling a rumor to the next,who then tells the next person,who tells the next and so on.

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Assertive communication means confidently expressing what you think,feel,and believe as the only reasonable point of view.

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Instant and text messaging have the advantage of being more "real time" than e-mail.

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Email is different from live conversation in two important ways: First,you cannot modify the content of a message based on the nonverbal reaction of the other party.Second,you can not tell if the other party received the message.

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The most common form of informal group network is email.

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The receiver's response to the message is decoding,which lets the sender know whether the message was received as intended.

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The use of feedback is extremely important when accuracy in interpersonal communication is crucial.

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In the PERCEIVE framework,relative orientation is the term for considering types of personal nonverbal cues that reflects the degree to which individuals face one another.

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Low adjustment,low sociability,and low conscientiousness are most appropriately considered personality-based barriers as challenges to effective interpersonal communication.

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In discussing communication networks,the focus is on whether the receiver properly interpreted the message from the sender.

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When accuracy in interpersonal communication is crucial,the use of feedback should be delayed until a later time.

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Communication openness is defined as being open,candid,and nondefensive.

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Media richness is the media's capacity of a communication approach to transmit cues and provide feedback.

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Individual feedback is any information that individuals communicate (verbally or nonverbally)about themselves to others.

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